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James Wood AutoPark - Service Center

Denton, TX

4.7
2,716 Reviews

2,716 Reviews of James Wood AutoPark - Service Center

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May 26, 2025

Good services Gavynn advisor he’s the best nice people and the services fast and good price More

by jsalazar_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonatan Camunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Gavynn and found our services to be fast and fairly priced. At James Wood Chevrolet Denton, we take pride in our team and the care we provide to our customers. The team looks forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

The GMC service department and team is excellent. They take the time to make sure your vehicle is at 100% road worthy. Also the customer service is on point. Thanks again for the guarantee manager Br More

by STEVENSTJOHN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review, Steven! We're thrilled to hear that you had a positive experience with our GMC service department at James Wood Chevrolet Denton. It's great to know that our team, especially Brandon, provided you with excellent customer service and ensured your vehicle is roadworthy. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

I took our 2013 Volkswagen Passat TDI-SEL in to have the oil, oil filter, air filter, and fuel filter changed due to the quality service provided through Tim Wilken's, a service advisor, and his technicians More

by jmr269861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

James Wood AutoPark responded

Thank you for your fantastic review! We're delighted to hear about your positive experience with our service advisor, Tim Wilken, and our technicians at James Wood Chevrolet Denton. We're glad that the service on your 2013 Volkswagen Passat TDI-SEL met your expectations and that we could help ensure your safety with the windshield repair notification. Our team appreciates your recognition of our competitive pricing and quality service. We look forward to seeing you again for your automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

Great service and follow up! Jarrett Abel walks the talk in getting our vehicle serviced! More

by RUTHSJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

James Wood AutoPark responded

Thank you, Ruth, for your wonderful review! We're thrilled to hear that you had a great experience with our service and that Jarrett made a positive impact on your vehicle's servicing. At James Wood Chevrolet Denton, we strive for excellent customer care. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

First time I took my vehicle to Cadillac service and quality of service was exactly as expected More

by JSANCHEZ5449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

James Wood AutoPark responded

Thank you for your positive feedback! We're glad to hear that your first experience with our service at James Wood Chevrolet Denton met your expectations. We strive to provide quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

May 26, 2025

2 hours for an oil change, when you have an appointment is totally unacceptable. Better off to an Oil Change place. More

by TGMOORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oliphant
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

James Wood AutoPark responded

Thank you for your feedback regarding your recent visit to James Wood Chevrolet Denton. We understand that waiting for an oil change longer than expected can be frustrating, especially with an appointment. Your concerns are important to us, and we appreciate you taking the time to share your experience. If you would like to discuss this further, please feel free to reach out to us directly. We strive to improve our services and your input is invaluable. Thank you again for your input. Sincerely, James Wood AutoPark Management | 940-591-9663

May 25, 2025

The service was very slow. My husband had a 7 AM appointment to get new tires and a front end alignment on my car and it took longer than expected. It took over 3 hours and my More

by LTHPEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that the wait time for your husband's appointment for new tires and a front end alignment at James Wood Chevrolet Denton was longer than expected, and that it impacted his work schedule. We appreciate your feedback and aim to provide timely service. If you would like to discuss this further, please feel free to reach out. We hope to better serve you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 24, 2025

Had my truck ready the same day I dropped it off. Kept it for days before I was able to pick it up. Just great service ! More

by STACIE.GOODSON
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

James Wood AutoPark responded

Thank you for your positive review, Stacie! We appreciate your kind words about the service you received at James Wood Chevrolet Denton. We're glad to hear that your truck was ready the same day and that you had a great experience. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 24, 2025

Service is always excellent at Jame Wood AutoPark. It's what brings me back every time I need a new vehichle. More

by PGCRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that the excellent service at James Wood Chevrolet Denton keeps you coming back for your vehicle needs. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 23, 2025

As always, Samantha made our experience smooth as silk. In and out quick for an oil change. More

by Scampbell3110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that Samantha provided you with a smooth and efficient experience during your oil change at James Wood Chevrolet Denton. We appreciate your support and look forward to seeing you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663

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