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James Wood AutoPark - Service Center

Denton, TX

4.7
2,072 Reviews

2,072 Reviews of James Wood AutoPark - Service Center

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November 06, 2024

Charged me 5. 5 hrs for labor and it took them 2 hrs. Not happy More

by WBRIMBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Wilkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us maintain our standards at James Wood AutoPark. Please feel free to reach out to us directly so we can discuss this matter further. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2024

Great experience from the buying process to the service department Service associate listen to my needs and concerns I highly recommend them More

by Jaguar fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience from the buying process to our service department at James Wood Chevrolet Denton. It's fantastic that our service associate listened to your needs and concerns. Your recommendation means a lot to us! We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2024

was greeted and taken care of very quickly . . was offered to be taken back to work but did not need it. More

by mtorres.mt92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're glad to hear you were greeted and taken care of quickly at James Wood Chevrolet Denton. If you ever need assistance in the future, whether it's a ride back to work or anything else, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2024

Great customer service, the service advisor (Edwin) was very professional and kept me up to date on how the service was coming along. More

by farmerpride23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service advisor, Edwin, at James Wood Chevrolet Denton. Keeping our customers informed is a top priority for us, and we're glad that Edwin provided excellent service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2024

Samantha is an absolute lifesaver! If I could give her a million stars, I would. I was in a tough spot and she quickly got me sorted out. She’s super efficient and keeps you in the loo More

by ROY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

James Wood AutoPark responded

Thank you for your incredible review! We truly appreciate your kind words about our team member. It’s wonderful to hear that Samantha was able to assist you effectively and keep you informed during your experience at James Wood Chevrolet Denton. We hope to see you again soon and provide you with the same excellent service! Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2024

fast service. truck was repaired in matter of hours, no issues ever since truck is More

by Cris3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

James Wood AutoPark responded

Thank you for taking the time to leave us a review! We’re glad to hear that you experienced fast service and that your truck was repaired efficiently. At James Wood Chevrolet Denton, we strive to provide the best customer experience, and it’s great to know you've had no issues since your visit. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2024

They always go over and beyond and take good care of my vehicle. I will defiantly buy my next car from them. More

by npatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you feel we go above and beyond at James Wood Chevrolet Denton. Your trust in us means a lot, and we look forward to assisting you with your next vehicle purchase. Don't hesitate to reach out if you need anything in the meantime! Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2024

I brought my car in for service and Jarrett Able was able to locate the issue and get my car fixed in a timely manner. Jarrett went above and beyond to help me work with my insurance company so I could proc More

by GWALL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We’re thrilled to hear that Jarrett was able to assist you in getting your car fixed and worked efficiently with your insurance company. At James Wood Chevrolet Denton, we strive to provide excellent service, and it’s wonderful to know that Jarrett went above and beyond for you. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2024

Got me in and out on the time he said it would take. Good job More

by GARYMARTIN144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

James Wood AutoPark responded

Thank you for your feedback! We're glad to hear that we got you in and out as promised at James Wood Chevrolet Denton. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 04, 2024

Took my 06 desiel in for an oil change. . It took about an hour and I was done. great service. More

by WILLIAMSDB60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with your oil change for your 2006 diesel at James Wood Chevrolet Denton. We appreciate you taking the time to share your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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