James Wood AutoPark - Service Center

I had a family emergency and needed my car serviced. The dealership got me in the next day which was a Saturday. Rachel was very helpful and kept in touch with me during the service. The dealership got me in the next day which was a Saturday. Rachel was very helpful and kept in touch with me during the service. More

My oil change was fast and easy. Gavynn communicated clearly with me and had my vehicle serviced in a timely manner. Gavynn communicated clearly with me and had my vehicle serviced in a timely manner. More

Gavynn was my service adviser & did a fantastic job. He was open to any questions that I may have had; even had a number I could send him a text if I had questions. LOVE LOVE LOVE James Wood AutoPark. W He was open to any questions that I may have had; even had a number I could send him a text if I had questions. LOVE LOVE LOVE James Wood AutoPark. Will not have my Terrain serviced any place else. More

I’m happy good service thank you very much Next time I make reservations to go make reservations to go More

My Suburban was damaged while the in for a new transmission and you refused to repair the damage and said the damage was there when the Suburban as brought in. Not true. The car had hail damage transmission and you refused to repair the damage and said the damage was there when the Suburban as brought in. Not true. The car had hail damage when I brought in but the hood paint was not damaged, That was damage done by your people, All you have to do is look at the depth of the hail dents in the paint damaged area and the scratches. That was done after you received the Suburban. More

One thing to fix turn on several returns to fix different problems made up for negligence problems made up for negligence More

Very quick and easy to get an appointment for service. They provided very good service and were very responsive to all questions. They provided very good service and were very responsive to all questions. More

I'm always impressed of the above and beyond service and personal touch. Thank you to Taylor and staff. And the super kindness of Franklin. personal touch. Thank you to Taylor and staff. And the super kindness of Franklin. More

Customer service focus is excellent and appreciated. Kept me informed and service was completed sooner than promised. Kept me informed and service was completed sooner than promised. More

Modern and efficient place. . oil change smooth and fast… nice waiting room , free coffee a nice feature… employees are courteous and helpful. . oil change smooth and fast… nice waiting room , free coffee a nice feature… employees are courteous and helpful. More