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James Wood AutoPark - Service Center

Denton, TX

4.7
1,359 Reviews

1,359 Reviews of James Wood AutoPark - Service Center

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June 02, 2024

Every time I take a vehicle it is fixed promptly, and if it takes longer communication has been terrific. More

by cwright12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Haba
June 02, 2024

Great service, great customer service, very efficient and timely. Really like our new service advisor Gavin. More

by miandagrif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Was very happy to get my service done today in record time! Service dept personnel were very helpful and kept me informed on status of repairs More

by JACKSTOLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Had a simple oil change done found oil leaking on the exit lane and truck had to go back into the shop to remove the old oil filter seal More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember service advisors name
June 01, 2024

Service Dept rep, Tim Wilkins was top notch. Friendly greeting, check in speedy, updates on service, speedy check out More

by mcardlepete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Got oil change w tire rotation. Next day I was washing vehicle and noticed brake dust on front wheels and none on the rear tires. Odd for tires to be rotated the day before. More

by Larry Faulks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Wilkins but little communication as he was at lunch for my appointment.
June 01, 2024

The service was great and always is. I will continue to have my truck worked on here. They treat me right. More

by Robert.Gindorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Honest and dependable service is why I continue to take my GM vehicles to James Wood/Denton. More

by Dman96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Always great people, very polite, very professional, always great communication and the work is always done right the first time More

by TOM.HALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Elliott
May 31, 2024

Gavynn gave me his time estimate and they were met for both the service estimate and the fix. Thanks! More

by pgermain0361
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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