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James Wood AutoPark - Service Center

Denton, TX

4.7
2,357 Reviews

2,357 Reviews of James Wood AutoPark - Service Center

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February 07, 2025

Everything always goes smoothly and I am always informed about their progress and what is wrong with the car More

by tommysutton373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

James Wood AutoPark responded

Thank you for your fantastic review! We're thrilled to hear that everything goes smoothly during your visits and that our team keeps you informed about your car's progress. At James Wood Chevrolet Denton, we strive to provide excellent service, and your satisfaction is our priority. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2025

Truck was in for warranty work. I notified my service adviser that I had a low tire that needed attention before picking it up. Not done. Notified my service adviser that I had a so More

by brian813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

James Wood AutoPark responded

Thank you for your review. We appreciate you taking the time to share your experience with us regarding your truck's warranty work. We understand that the tire issue and software update were not addressed during your visit, and that is concerning. Your feedback is vital, and we encourage you to reach out to us directly at James Wood Chevrolet Denton so we can ensure your concerns are resolved. We are committed to providing the highest standards of service and look forward to assisting you further. Sincerely, James Wood AutoPark Management | 940-591-9663

February 07, 2025

The level of incompetence with the James Wood service team is staggering! I'm not sure if this is for public viewing, James Wood or you. Either way, if you're interested in hearing my nightmare please le More

by jbennett2352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Stolp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

James Wood AutoPark responded

Our team has acknowledged this review.

February 06, 2025

Taylor was so helpful and kept me informed every step of the way on the progress of my Cadillac. Thank you Taylor!! More

by sylarue72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

James Wood AutoPark responded

Thank you for the fantastic review! We're thrilled to hear that Taylor provided you with excellent service and kept you informed during the process with your Cadillac. We appreciate your recognition and look forward to assisting you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2025

My contact, Edwin, was very attentive and helpful. My visit was great in the waiting area and comfortable. The extended time to complete the update was very very long. More

by mcharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

James Wood AutoPark responded

Thank you for your feedback! We're glad to hear that Edwin provided you with attentive and helpful service during your visit. We strive to create a comfortable environment at James Wood Chevrolet Denton, but we understand that the extended wait time was not ideal. Your concerns are important to us, and we appreciate you bringing them to our attention. If there's anything more we can do, please don't hesitate to reach out. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2025

Our vehicle service was taken care of in a very timely manner after all of the parts finally arrived, and all staff were friendly and courteous. We had a delay because some parts were being sent by Car Sh More

by babadave44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

James Wood AutoPark responded

Thank you for your review. We're glad to hear that your vehicle service was handled promptly once the parts arrived and that you found our staff at James Wood Chevrolet Denton to be friendly and courteous. We appreciate your understanding regarding the delay caused by the Car Shield Warranty Department. We hope to see you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2025

Great customer service and ready when promised. The time to checkout and pay was minimal. More

by B.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our customer service and that your checkout process was quick and efficient. At James Wood Chevrolet Denton, we strive to provide our customers with the best service possible. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2025

On my last visit for a new battery and air filter, the staff was very helpful and pleasant surrounding. I would definitely recommend More

by roja452003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience during your visit for a new battery and air filter at James Wood Chevrolet Denton. Our team strives to provide helpful and pleasant service, and your recommendation means a lot to us. We look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2025

Always friendly and helpful. I have been a customer for over 30 years and will continue to be one. More

by tonyeshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We truly appreciate your loyalty over the past 30 years. It's always our pleasure to assist you at James Wood Chevrolet Denton, and we look forward to serving you for many more years to come! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2025

Great dealership for service. The work is done right, on time and at a competitive price. Courtesy car for drop off and pick up in Denton County. Great service advisor, always More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our service team at James Wood Chevrolet Denton. It's great to know that you appreciate our timely work and competitive pricing, as well as the convenience of our courtesy car service. We look forward to seeing you again and providing exceptional service for you and your car! Sincerely, James Wood AutoPark Management | 940-591-9663

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