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James Wood AutoPark - Service Center

Denton, TX

4.7
2,164 Reviews

2,164 Reviews of James Wood AutoPark - Service Center

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December 07, 2024

Service Advisor, Gavin is the worst ever had. No communications. Poor service. Kept my car a month for replacement of a gasket. More

by meek.dena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavynn Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience. We understand your frustration regarding the service you received and the extended time your vehicle was in our shop. Communication is crucial to us, and your experience does not reflect our standards. Please feel free to reach out to us directly so we can discuss this further and work towards a resolution. Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2024

The service department was very cordial and fast. They had my vehicle ready in an hour. They are also very good at making the customer aware of issues that need to be addressed More

by CLIFFORDDWILSONII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you found our service department at James Wood Chevrolet Denton to be cordial and efficient. It's great to know that we were able to get your vehicle ready quickly and keep you informed about any necessary issues. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2024

I’ve purchased four vehicles with JW and the service has always been great. Thanks More

by drd01.texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Denton and are thrilled to hear that you've had a great experience with us for your four vehicle purchases. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2024

This is the 4th time I’ve brought my truck in for the same tailgate issue. This time they kept my truck 3 days. When I picked it up on the third evening my paperwork said no problem found and to bring my More

by caddykara
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We understand your frustration regarding the ongoing tailgate issue with your truck. It's important to us that your vehicle is serviced effectively. We appreciate your patience and encourage you to reach out to us directly so we can address this matter thoroughly and ensure a resolution. Sincerely, James Wood AutoPark Management | 940-591-9663

December 07, 2024

Very well-run dealership. Friendly, capable, and professional. Have bought and serviced our cars here for over 20 years. More

by MTURNER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve been a loyal customer of James Wood Chevrolet Denton for over 20 years. Our team strives to provide friendly and professional service, and it means a lot to us that you've recognized our efforts. We look forward to continuing to serve you for many more years to come! Sincerely, James Wood AutoPark Management | 940-591-9663

December 06, 2024

I have always been satisfied with my interactions at the dealership. The service department is efficient. The people are friendly and know what they are doing. More

by revwolflj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We at James Wood Chevrolet Denton are thrilled to hear that you have consistently had positive interactions with our team. Our goal is to provide efficient service and friendly support, and we're glad to know we've met your expectations. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 06, 2024

Great service as usual. That's why I keep coming back. Edwin was great to work with. More

by revenuer_taxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Edwin at James Wood Chevrolet Denton. Your loyalty means a lot to us, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 04, 2024

My service was great. I was able to have my truck serviced and back the same day. More

by noffke008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at James Wood Chevrolet Denton was great and that you got your truck back the same day. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 04, 2024

I have always received great customer service which I appreciate more and more every day! More

by DWORRELL16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently received great customer service at James Wood Chevrolet Denton. Your appreciation means a lot to us, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 04, 2024

Edwin and Doug were excellent at servicing my GMC on a Friday morning with very little wait time. More

by kenwmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Edwin and Doug provided excellent service while you had your GMC serviced at James Wood Chevrolet Denton. We strive to provide quick and efficient service to all our customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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