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James Wood AutoPark - Service Center

Denton, TX

4.7
2,089 Reviews

2,089 Reviews of James Wood AutoPark - Service Center

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September 25, 2024

Recall work was completed in the promised time frame. Vehicle was returned in good condition. More

by wjlrcox
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your positive review! We're glad to hear that the recall work on your vehicle was completed within the promised time frame and that it was returned in good condition. At James Wood Chevrolet Denton, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 25, 2024

James Woods Cadillac has always been very courteous and always concerned to keep their customers completely satisfied whether a major vehicle problem or a simple oil change. More

by PAMTRISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We truly appreciate your recognition of our commitment to customer satisfaction at James Wood Chevrolet Denton. Whether it's a major issue or routine maintenance, we're here to help. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 25, 2024

Samantha was great to work with. The only suggestion I would make about James Wood is it should take less time when you make an appointment for routine service. Having said that, J More

by KAM3801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your feedback! We appreciate your kind words about your experience with us at James Wood Chevrolet Denton. We're glad to hear that you had a positive interaction with our team. Your suggestion regarding appointment times for routine service is valuable, and we will definitely take that into consideration as we strive to improve. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 24, 2024

I’ve purchased 5 vehicles over the past 14 years. Always have them serviced there because of their excellent customer service. More

by citabria97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your fantastic review! We truly appreciate your loyalty over the past 14 years and are thrilled to hear that you have consistently received excellent customer service at James Wood Chevrolet Denton. We look forward to assisting you with your future vehicle purchases and service needs. Thank you for choosing us! Sincerely, James Wood AutoPark Management | 940-591-9663

September 24, 2024

Very Professional EVERYTIME I have service work done at James Wood. Multiple vehicles over a decade. Edwin Chan has always been our contact. THE BEST! Always detailed in explanation and ensures I know whe More

by mephanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with our service team at James Wood Chevrolet Denton. Edwin truly is dedicated to providing thorough and professional service and we're glad to know he has made a lasting impression. We appreciate your loyalty over the past decade with multiple vehicles and look forward to assisting you again in the future. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

September 24, 2024

Excellent service! !! Excellent excellent excellent excellent customer service by all the team members and excellent More

by LARRYDLEWIS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your glowing review! We are thrilled to hear about your excellent experience with our team at James Wood Chevrolet Denton. It's wonderful to know that our customer service made such a positive impact. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 23, 2024

Courteous and go the job done in a timely fashion. Nice and clean. Glad to have all the systems and fluids checked by Cadillac. Rachel was a joy to do business with. More

by jimdillon.1050
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're glad to hear that you had a positive experience at James Wood Chevrolet Denton. It's great to know that Rachel provided you with excellent service and that you appreciated the thorough check of your systems and fluids. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 22, 2024

Great service! Always have a good experience at this dealer. I have been using them for many years. More

by HHRANCH55
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had a great experience at James Wood Chevrolet Denton over the years. Your loyalty means the world to us, and we look forward to continuing to provide you with outstanding service in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 21, 2024

They may not be the cheapest option but you know you are going to have service that they will stand behind. From the general managers to the service technicians, they all seem to care about the customer. More

by CMAHONEY218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

James Wood AutoPark responded

Thank you so much for your thoughtful review! We truly appreciate your recognition of our commitment to quality service at James Wood Chevrolet Denton. It’s great to hear that you felt cared for by both our general managers and service technicians. We strive to provide the best experience possible and are here to support you whenever you need us. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

September 21, 2024

Mike Belew was very informative during my service visit and answered all my questions. He customer service was superb! More

by CHERYLTIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Mike provided you with informative and superb customer service during your service visit at James Wood Chevrolet Denton. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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