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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,728 Reviews

5,728 Reviews of Family Hyundai - Service Center

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January 29, 2025

I've been treated well at this dealership at every level. O Jocelyn, the salesperson who sold my vehicle and my wife's vehicle was professional and perhaps the best experience I've ever had buying a car. Ma More

by DESCALANTE1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

January 28, 2025

I choose to do business here because my time is valued as well as awesome customer service from sales to service department More

by dominguez052003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 28, 2025

Love the dealership, prices are high (but that's everywhere) Friendly and helpful staff all around More

by jimburke0
Recommend Dealer
Yes
Employees Worked With
George (Skip)
Jan 29, 2025 -

Family Hyundai responded

Hi Jim: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 26, 2025

The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riff, Matt
Jan 27, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Kristie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2025

Repairs were done (over $700. 00) but I feel it should have been covered by the warranty. Also after having the work done I have been getting never ending calls, texts and emails t More

by PDZNB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 27, 2025 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jan 27, 2025 -

PDZNB responded

Please just stop calling, texting and emailing me to sell or trade in my car. I paid the money and my windshield wipers now work. Just assumed something like that should have been covered on a 2022 vehicle.

January 24, 2025

Family Hyundai has been great! The Parts Dept guys were very helpful and also facilitated the next step in directing me to schedule an appointment for my car. I brought my car in More

by JACKSONBETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
Jan 26, 2025 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 21, 2025

I was taken care of right away with the problem I had with a computer reset More

by LYNNL122
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 21, 2025 -

Family Hyundai responded

It has been a pleasure serving you, Lynn. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

January 21, 2025

They always take care of everything. Joann is absolutely wonderful to work with. She keeps you updated on all work being done. More

by dz1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 21, 2025

I am always very pleased with the customer service I receive at this dealership. Colin was wonderful; he was very interested in what was going on with my vehicle and very patient with explaining the pro More

by natalierush1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Natalie. We're glad to hear we delivered such a great experience!

Jan 22, 2025 -

natalierush1970 responded

Thank you😁

January 20, 2025

Multiple staff members inquired if I was being helped and were all quite friendly as I waited. Came in for multiple small rips in my drivers seat which was covered by my warranty. Faculty ensured my issue wo More

by Lynette Latocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Family Hyundai responded

Thank you, Lynette! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!