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Family Hyundai
Tinley Park, IL
8,752 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,752 reviews
May 23, 2024
Very good service was not pushy in making us buy a vehicle also Very helpful in looking at other dealers to find what we were looking for vehicle also Very helpful in looking at other dealers to find what we were looking for More
by JURASICH
Verified Customer
Helpful May 23, 2024
GReat service needed to pick up shade for back of my new Tuscon was ready when I arrived, courteous sales person Tuscon was ready when I arrived, courteous sales person More
by MAG9301
May 22, 2024
Long wait even with an appointment. Had my collision warning system stuck on my dashboard forgot to mention it and nobody mentioned it to me Had my collision warning system stuck on my dashboard forgot to mention it and nobody mentioned it to me More
by JULIRN04
Employees Worked With
May 22, 2024
Always had good service every time I had to bring my car in there. Service department is always professional would recommend it. in there. Service department is always professional would recommend it. More
by CM5150
Employees Worked With
JoAnn was my service department representative very professional when above and beyond to keep me informed of the progress of the work being done on my vehicle
May 22, 2024
Explained thoroughly everything about the features on my car. She is very knowledgable and patient. car. She is very knowledgable and patient. More
by SIOUXZ2000
Employees Worked With
May 21, 2024
Consistent great service at reasonable prices. Fantastic employees who are always courteous and helpful from sales to finance departments. Fantastic employees who are always courteous and helpful from sales to finance departments. More
by ayrshire2
Employees Worked With
Ramad service advisor was great.
May 21, 2024
Mike Major was great at being attentive to what I needed to keep my car going! I will continue to come here as long as the service stays top notch! to keep my car going! I will continue to come here as long as the service stays top notch! More
by Rich
Employees Worked With
May 21, 2024
The service reps that I spoke with about my car were rude and dismissive when they could not locate my car on the lot for a tow truck to pick it up. Then they allowed the tow truck driver to take THE WRONG C and dismissive when they could not locate my car on the lot for a tow truck to pick it up. Then they allowed the tow truck driver to take THE WRONG CAR off the lot instead of mine. Poor communication woh the service reps is a consistent problem with Family Hyundai. More
by NYUKI74
Employees Worked With
May 21, 2024
Mike Major is wonderful he's professional always helpful. I've been working with Mike for 14 years. He knows what my cars need and arrange rides or a loaner car if needed. I've been working with Mike for 14 years. He knows what my cars need and arrange rides or a loaner car if needed. More
by DEBP8929
Employees Worked With
May 20, 2024
When I called to set up an appointment I told the person my issue, a timing belt change and a water pump change. I asked for an approximate cost and was told about six hundred dollars, and there would be no my issue, a timing belt change and a water pump change. I asked for an approximate cost and was told about six hundred dollars, and there would be no charge for the water pump install because it was right there with the timing belt. I agreed and set up the appointment.well I was charged for the water pump install . When I got charged the full price of the water pump install when you were already there I was disappointed. Then you’re service tech also changed two other belts that were changed two weeks prior to your service. More
by Jojobr2
Employees Worked With
Ken
