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Family Hyundai

Tinley Park, IL

4.5
10,024 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 10,024 reviews

October 16, 2026

Very helpful and polite Fast service, nice waiting area, attended to quickly. Would highly recommend More

by ACONGORAN
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
Oct 16, 2026 -

Family Hyundai responded

Knowing our quick service and welcoming waiting area met your expectations means a lot to our service team. Thank you for recommending us, and we look forward to helping with your Hyundai Tucson again.

October 16, 2026

Dropped off vehicle, transported to and from the mall. Upon return, given a verbal update about my vehicle and told where it was located. Paid and left. Easy. More

by CBECK9837
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
Oct 16, 2026 -

Family Hyundai responded

Hearing that our shuttle to the mall and verbal updates made the service process easy means a lot to our service department. We’re glad the service on your Hyundai Elantra went smoothly from start to finish.

October 15, 2026

I would recommend this dealer for service however my last two visits were far from satisfactory. Over three hours for relatively easy service with little or no communication from service writer. More

by DONKOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Oct 16, 2026 -

Family Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 15, 2026

Staff is always friendly & professional. They are always knowledgeable and help address our concerns. More

by mysticalone
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
Oct 15, 2026 -

Family Hyundai responded

Hearing that our staff consistently delivers friendly, professional, and knowledgeable service means a lot to us. We appreciate you trusting us with the service on your Hyundai Santa Fe.

October 14, 2026

Friendly knowledgeable efficient My contact was very nice. Professional and knowledgeable. The service was done in a timely manner. More

by christinegreenholt
Recommend Dealer
Yes
Oct 15, 2026 -

Family Hyundai responded

Knowing you found our service professional, efficient, and friendly means a lot to our service department. Please reach out anytime you need further assistance with your Hyundai Santa Fe.

October 14, 2026

Excellent customer service, very caring about our needs and concerns. She went beyond to make sure that we received the best service. If you keep hiring people like her we will always come here More

by G_TALIAFERRO
Recommend Dealer
Yes
Employees Worked With
Danette
Oct 14, 2026 -

G_TALIAFERRO responded

Excellent customer service and very caring about our concerns and needs.

Oct 16, 2026 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 13, 2026

Professional and courteous. . Responsive to all questions and concerns that we raised and regular follow up. More

by gsajdak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Family Hyundai responded

Knowing that you found our team professional, courteous, and responsive means a lot to us. Congratulations on your new Palisade Hybrid, and we look forward to assisting you again.

October 13, 2026

Joanne was fabulous! She set up the date for me to come back and get my car repaired. The day I returned the technician had not called in and I went there bright and earl More

by ALLREDCJ
Recommend Dealer
Yes
Employees Worked With
Joann
Oct 13, 2026 -

Family Hyundai responded

Hearing that you found our scheduling assistance so helpful means a lot to our service team. We’re sorry for the inconvenience and regret the lack of notice before your appointment. We’re glad we could assist with rescheduling the service on your Santa Fe, and we appreciate your understanding.

October 13, 2026

A few weeks ago I had the absolute pleasure of working with the amazing service writer Danette . Very professional and super nice . I am truly impressed to have someone so nice to work with. She is a true More

by PSMITH71866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette and Kenny
Oct 13, 2026 -

Family Hyundai responded

Your praise of our service writer’s professionalism and warmth shows the level of care we aim to deliver. Knowing that you had a great experience with the service on your Hyundai Tucson Hybrid means a lot to our service team.

October 13, 2026

First off Danette was one of the most friendly knowledgeable service writers I have had the absolute pleasure of working with wile at your dealership. She is a huge asset to your company. More

by PSMITH71866
Recommend Dealer
Yes
Employees Worked With
Danette
Oct 13, 2026 -

Family Hyundai responded

Knowing that our service writer provided the friendly, knowledgeable experience you described is truly rewarding. Your kind comments and five-star rating mean a lot to our service team. We’re here anytime your Tucson Hybrid needs service.