Envision Ford of Oxnard
Oxnard, CA
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I have bought many cars in my life, and as most of us know most cars salesman are annoying and shady, what bothers me as well as when they sell a car but they know nothing about this car. So when I arriv know most cars salesman are annoying and shady, what bothers me as well as when they sell a car but they know nothing about this car. So when I arrived after driving 2.5 hours to Envision Ford, this sweet young sales woman Nancy Mendoza approached me w a huge smile and giggle. And in 1 sec my guards went down, but due to her age nd my experience w so many sales people, I was like ok she will show me the car I will probably have to teach her about the truck. The second we got to the truck she started giving me all the run down about it, she knew what every button and switch does, we then walked around the dealership and every car I asked about, this sweet giggly girl knew all the specs, when we test drove the truck, again she was pointing out facts the whole experience was amazing hands down Nancy is the best, I didn't purchase the truck right away, and Nancy followed up w me i wasn't annoyed like when other sales people follow up, Chris the sales manager was also great very professional and nice no b.s both worked on my deal that was complicated. If you are looking to buy any ford,Lincoln or any used car, I would only come here to envision and ask for Nancy I promise you it will be an amazing experience. So far Nancy has followed up w me about my experience w my truck. Hands down the best experience ever thanks to Nancy. Thanks Nancy and Chris as well. More
It took 4 visits to fix a glitching screen and during each visit communication was non existent. In the beginning It was impossible to get in touch with the service advisor and each time they said they’d each visit communication was non existent. In the beginning It was impossible to get in touch with the service advisor and each time they said they’d need the truck for a day it was at least 3 days. More
It was great I never see the people all service was over the phone I dropped off the car then went it was ready get a call pay over the phone and lat set the phone I dropped off the car then went it was ready get a call pay over the phone and lat set More
Extremely efficient, great service. I appreciated the videos explaining the service done on my car. Very clean waiting lounge and the Lyft home. Thank you! I appreciated the videos explaining the service done on my car. Very clean waiting lounge and the Lyft home. Thank you! More
Daniel efficiency was above beyond. Reach him was little difficult, but as soon as I get him , the issue that my Ford Explorer 2020 Limited Edition certified has related to my car seat Reach him was little difficult, but as soon as I get him , the issue that my Ford Explorer 2020 Limited Edition certified has related to my car seat , Daniel make that issue gone away the same day in almost and hour. .Also I have Daniel cell phone number which will make our communication faster for future services. More