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Envision Ford of Oxnard

Oxnard, CA

4.5
1,375 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1501 Auto Center Dr

Oxnard, CA

93036

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Showing 1,375 reviews

December 12, 2025

I've had to take my truck multiple times this year, it keeps on breaking down on me. I've never been offered a loaner car, I keep getting told that things are fixed when they aren't, they are overcharging More

by jobu5070
Recommend Dealer
No
Employees Worked With
Alex Torres
Dec 13, 2025 -

Envision Ford of Oxnard responded

Thank you for taking the time to share this. We are genuinely concerned to hear about the repeated issues with your truck and, most importantly, the safety risks you experienced. A vehicle operating at limited speed is unacceptable and should never put you—or others on the road—at risk. We understand how frustrating it is to be told a concern is resolved only to have it continue, and we also recognize your disappointment regarding loaner availability, pricing concerns, and the explanation provided during your most recent visit. Your comments about the diagnostic code and engine replacement are especially important and warrant further review. This is not the experience we want for our customers, and we would like the opportunity to look into your situation more thoroughly and address your concerns directly. Please reach out to us at 805-983-6511 and ask for dealership management, or if you prefer, you may email nemer@envisionmotors.com so we can review your repair history and discuss next steps. Thank you for bringing this to our attention. Your feedback helps us improve, and we take it very seriously. — Ford of Oxnard Management Team

December 12, 2025

Jose the Service Manager always very professional and follows thru with expectations and progress reports. More

by Jeff Radabaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Envision Ford of Oxnard responded

Thank you for the kind words! Jose takes great pride in being professional, communicative, and following through on every detail, and we’re glad to hear that came through in your experience. We truly appreciate you recognizing his dedication. Thank you for choosing us, and we look forward to continuing to take great care of you. — Ford of Oxnard Team

December 12, 2025

It took the a little longer, but they did a good job overall. Thank you. More

by pagm777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Grodan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Envision Ford of Oxnard responded

Thank you for your feedback! We appreciate your patience and are glad to hear that, overall, the work was done well. Your time is important to us, and we’ll continue working to improve efficiency while maintaining quality service. Thank you for choosing us—we look forward to helping you again. — Ford of Oxnard Team

December 10, 2025

I made an online appointment for an oil change during the weekend for Monday and they did the service first thing. More

by KNIGHT_ERRANT_67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Grodan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad the online scheduling was easy and that our team was able to get your oil change handled first thing Monday. We appreciate you choosing us and look forward to helping you again next time. — Ford of Oxnard Team

December 10, 2025

Excelente el servicio muy amable el trabajo muy bueno explicó muy bien todo muy a tiempo More

by PEDRO_HURTADO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Envision Ford of Oxnard responded

¡Muchas gracias por sus amables comentarios! Nos alegra saber que recibió un excelente servicio, que el trabajo fue muy bueno y que todo le fue explicado claramente y a tiempo. Nuestro equipo siempre se esfuerza por brindar la mejor atención posible. Agradecemos su confianza y esperamos poder atenderle nuevamente pronto. — Ford of Oxnard Team

December 10, 2025

Good and fast service He's very helpful gave me all the information I needed got my oil change quick More

by Pattyjackson349
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 13, 2025 -

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear you received fast service and all the information you needed, and that your oil change was completed quickly. Providing helpful and efficient service is always our goal. We appreciate you choosing us and look forward to seeing you again! — Ford of Oxnard Team

December 10, 2025

Great service and great facilities. I appreciate the availability of a Lyft service also. The repair took a little longer than expected but the car runs great. I will continue to visit More

by 0GARZA2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re glad to hear you enjoyed the service and our facilities, and that the Lyft option was helpful for you. We appreciate your patience with the repair time and are happy to know your car is running great. Thank you for your continued trust—we look forward to taking care of all your future service needs. — Ford of Oxnard Team

December 09, 2025

Quick , friendly service Alberto always makes my service experience great . Communication is great and takes care of my service needs More

by Dlmedina82
Recommend Dealer
Yes
Employees Worked With
Alberto
Dec 13, 2025 -

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re glad to hear Alberto continues to make your service visits quick, friendly, and well-communicated. He takes great pride in making sure our customers are taken care of, and we appreciate you recognizing his efforts. Thank you for choosing us—we look forward to seeing you again! — Ford of Oxnard Team

December 09, 2025

I have my 2023 in for service a few times and my last time was the best yet. More

by l8i0v5e
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Grodan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing this! We’re glad to hear that your most recent service visit was your best experience yet. Our team is always working to improve, and feedback like this lets us know we’re on the right track. We appreciate you choosing us and look forward to taking care of your 2023 for many visits to come. — Ford of Oxnard Team

December 08, 2025

Claudio made this the best car purchase ever! We were impressed by his knowledge, professionalism, & kindness. Ryan and the finance team made the transaction seamless and quick. We couldn’t be ha More

by CHRISTY17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Colores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Montesinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nasiri
Dec 13, 2025 -

Envision Ford of Oxnard responded

Thank you for the amazing review! We’re thrilled to hear Claudio made your car-buying experience the best ever with his knowledge, professionalism, and kindness. It’s also great to hear Ryan and our finance team helped make the process seamless and quick. We truly appreciate your trust and your recommendation. Enjoy your new vehicle, and welcome to the Envision family! — Envision Ford of Oxnard Team