Envision Ford of Oxnard

Got service done for recall and they were really quick and efficient and polite and helpful. and efficient and polite and helpful. More

Excellent customer service even if they were busy, they acknowledged that you are there. Excellent communication during and after the service acknowledged that you are there. Excellent communication during and after the service More

Envision Service Excellence! I continue to be thoroughly impressed with the entire team at Envision Ford/Lincoln of Oxnard. We purchased a new 2024 Lincoln Nautilus Hybrid in ea I continue to be thoroughly impressed with the entire team at Envision Ford/Lincoln of Oxnard. We purchased a new 2024 Lincoln Nautilus Hybrid in early June and soon after embarked on a 2,500 mile road trip. The Nautilus performed flawlessly and achieved an amazing 32 MPG. In early July, we received notice of a recall and within a couple days checked the car in with Alberto Torres. He was very engaging, professional and explained exactly what was going to be done. After some internet research on what owners experienced at other dealerships, I was surprised to hear that the car should be ready the next day and true to his word…it was! It was a pleasure dealing with Alberto and it’s obvious that he is backed-up by knowledgeable service techs and supportive upper management. Envision of Oxnard has created a fantastic customer experience from sales through service. More

Service writer Daniel was very helpful and professional. Called me promptly when the vehicle was ready. Computer system was down so he could not give me any documentation to show what work was completed; wo Called me promptly when the vehicle was ready. Computer system was down so he could not give me any documentation to show what work was completed; would appreciate this to be emailed to me. More

Personnel at Envision Ford are friendly, provide an estimate which is close to the final bill, provide updates if schedules or costs change. estimate which is close to the final bill, provide updates if schedules or costs change. More

John the salesman was very helpful in every way, he was kind and patient with all our questions. kind and patient with all our questions. More

Everyone is really nice and helpful, especially Alie he gave great customer service and I left with a great smile with my new car I recommend this place to anyone who is looking to buy a car, this place is gave great customer service and I left with a great smile with my new car I recommend this place to anyone who is looking to buy a car, this place is amazing. More

John was very helpful! Good communication. Also answering all our questions and walked us through what to expect.. Thank you John. Good communication. Also answering all our questions and walked us through what to expect.. Thank you John. More

On my first visit for service, they got my car out before the estimated time I was treated very well. the estimated time I was treated very well. More