Claudio Colores

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad Claudio and Peyman did a great job helping you choose the right vehicle and making delivery smooth and convenient. That’s exactly the experience we aim to provide. We appreciate your trust and hope you enjoy your new vehicle! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re glad to hear you enjoyed the experience and felt the deal was fair—that’s exactly what we aim for. We appreciate your trust and look forward to helping you again! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review—and for your continued loyalty! Buying three trucks from us truly means a lot. We’re glad you enjoy the selection and that our team has been helpful, knowledgeable, and welcoming each time. We appreciate your trust and look forward to helping you again for many years to come! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

We’re very sorry to hear how you feel about your purchase. That’s not the experience we want anyone to have, especially when it comes to something as important as your contract and pricing. We take concerns like this seriously, and we would appreciate the opportunity to review your deal with you in detail to ensure everything was clearly presented and understood. If there are any questions or areas of confusion, we want to address them directly. If you’re open to it, please contact dealership management so we can go over everything together. — Ford of Oxnard Management Team

Envision Ford of Oxnard responded

Thank you for the amazing review! We’re thrilled to hear Claudio helped make your dream of owning a new Ford Raptor come true—and that you were able to get the deal you wanted. Driving an hour to work with him means a lot, and we’re glad the experience was worth the trip. Enjoy that Raptor, and we truly appreciate the recommendation. We look forward to helping you with your next vehicle as well! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the fantastic review! We’re thrilled to hear Carlos made the experience straightforward, pressure-free, and easy from start to finish—that’s exactly how buying a car should feel. His dedication to clear communication and keeping everything moving smoothly makes a big difference. We’re glad you left feeling great about both the deal and the experience. Thank you for the recommendation, and we hope you enjoy your new vehicle! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear our team was friendly and professional and that you felt comfortable with a no-pressure experience. That’s exactly how buying a vehicle should feel. Most importantly, we’re thrilled that you love your new Bronco. Enjoy every mile, and thank you for choosing us! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for taking the time to share your concerns. We’re very sorry to hear about your experience and understand why you feel frustrated. Trade-in values can vary based on multiple factors at the time of appraisal, including vehicle history reports, ownership history, market conditions, and how a vehicle is ultimately reconditioned or wholesaled versus retailed. That said, we never want a customer to feel misled or uncomfortable with the process. Your feedback is important, and we take allegations of miscommunication or misinformation seriously. We would appreciate the opportunity to review the appraisal details, vehicle history, and timeline more closely to ensure everything was handled appropriately and transparently.

Envision Ford of Oxnard responded

Thank you for the amazing review! We’re thrilled to hear Claudio made your car-buying experience the best ever with his knowledge, professionalism, and kindness. It’s also great to hear Ryan and our finance team helped make the process seamless and quick. We truly appreciate your trust and your recommendation. Enjoy your new vehicle, and welcome to the Envision family! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear everything went smoothly from service to finance and that you were in and out quickly. That’s exactly the experience we aim to deliver. Enjoy your new purchase, and thank you for choosing us—we’re very happy to have you as part of the Envision family! — Envision Ford of Oxnard Team