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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

Overview
Employees
Reviews
Vehicles
4.9
1,393 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,393 reviews

November 12, 2024

If your looking for a sales man, reach out to Rob. He wasn't pushy and the whole process went smoothe. He set up everything with my insurance company, and the registry besides doing it on his day off! More

by michele mathieu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBBY DODD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear about your positive experience with Rob at Colonial West Chevrolet of Fitchburg. It's fantastic to know he went the extra mile for you, especially by coordinating with your insurance and having a loaner vehicle ready. I appreciate your feedback and hope to see you again soon for more amazing service! Enjoy your heated seats! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 12, 2024

Alex was absolutely amazing and a pleasure to work with from start to finish and I'll definitely be back!!! More

by Bgravesref13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Breault
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Nov 14, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Alex made your experience at Colonial West Chevrolet of Fitchburg so enjoyable. I appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 12, 2024

Vincent was there to help us above and beyond to get our vehicle on the road for us and through every step of the process we couldn’t avast for a better service. More

by Spotval01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! I'm thrilled to hear that Vincent went above and beyond to assist you with getting your vehicle on the road. Providing exceptional service is what I strive for at Colonial West Chevrolet of Fitchburg. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 11, 2024

Sean was awesome to work with! He made the process so easy and stress free. We. Old tell he truly had our best interest in mind. Would definitely recommend More

by shelbymccready
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean-O Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We’re thrilled to hear that Sean made your experience at Colonial West Chevrolet of Fitchburg easy and stress-free. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 09, 2024

Colonial west has great price and discounts and employees Jackie And Pamela are sweet and the manager Edison More

by Delloj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind review! We're thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. It's wonderful to know that Jackie, Pamela, and Edison made such a positive impression on you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 08, 2024

Coby was an incredibly Knowledge and friendly salesman that was very helpful in making a major purchase. Would recommend. More

by Mikesox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Coby provided you with knowledgeable and friendly service during your purchase at Colonial West Chevrolet of Fitchburg. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 07, 2024

had work done on my Silverado @colonial west truck running great thanks to the staff Jackie Pamela Edison will be back again More

by ako1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that your Silverado is running great after the work done by our fantastic team, including Jackie, Pamela, and Edison. We appreciate your kind words and look forward to seeing you again at Colonial West Chevrolet of Fitchburg! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 05, 2024

Great people to deal with. They are not pushy people in any way. Have gone out of there way to make sure you were happy with everything. More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean-O Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our team at Colonial West Chevrolet of Fitchburg. I strive to provide a comfortable and supportive environment for our customers, and I'm thrilled to hear that you felt that way during your experience. I look forward to welcoming you back in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 04, 2024

Coby was amazing for the moment he shook our hands. He was attentive of what we wanted and did not deviate from what we wanted. Our intention was to purchase 1 car and we ended up with purchasing a 2 More

by Ponce_boricua68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! I'm thrilled to hear about your experience at Colonial West Chevrolet of Fitchburg. It's wonderful to know that Coby was attentive and helped you find exactly what you wanted, resulting in the purchase of not just one, but two vehicles! I appreciate your support and look forward to seeing you again. Enjoy your new cars! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 04, 2024

Coby was excellent to work with. Very thorough very pleasant to work with. Thanks Coby More

by daly_747
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your glowing review! I'm thrilled to hear about your positive experience with Coby at Colonial West Chevrolet of Fitchburg. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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