Colonial West Chevrolet of Fitchburg

Friendly people came in made appointment talked with Pam call hour later talk with Shelly to add more service thank you for squeezing me in and added more Colonial West. Gets the 5 stars from me call hour later talk with Shelly to add more service thank you for squeezing me in and added more Colonial West. Gets the 5 stars from me More

Love the service personnel and the service. ....price is a killer...but, you get what you pay for; QUALITY COUNTS! ....price is a killer...but, you get what you pay for; QUALITY COUNTS! More

Very professional dealership. Sean was patient and explained how all of the features of my new car worked. The finance team was very thorough. Sean was patient and explained how all of the features of my new car worked. The finance team was very thorough. More

Evan was very helpful in finding my new truck. He was also very knowledgeable and laid back throughout the whole process. I did not feel pressured to do anything at all. Would highly recommend wor He was also very knowledgeable and laid back throughout the whole process. I did not feel pressured to do anything at all. Would highly recommend working with him! More

Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it question about a particular vehicle and or service for it More

I was looking to purchase three new work trucks for Bonner Sheet metal and KMD mechanical. Not having much luck with locating what I needed, I called Colonial West Chevrolet spoke with Shelley, she pat Bonner Sheet metal and KMD mechanical. Not having much luck with locating what I needed, I called Colonial West Chevrolet spoke with Shelley, she patiently listened to me and had me come to Colonial West Chevrolet she then introduced me to Coby Smart who went over the trucks of interest ! Two on site and one locate! Coby is an amazing asset to Colonial West. We purchased the two and I’m no time the third truck showed up ! He took the time to show me and talk me through all the aspects of the truck ! Jeff Chandler is the General Manager and with his extensive experiences Jeff has instilled his knowledge to his Sales team, Service team and all other departments that make this Dealership the very best there is ! Geno, is the Sales GM and was quick to secure the trucks. Very easy to work with ! Thanks for the SMOOTH ride …. More

Was looking upgrade to a loaded Traverse Z71 and with the help of Jeff, Geno and Carlos they were able to get me what l was looking for and within my budget. Vinny brought the deal home, the whole transa the help of Jeff, Geno and Carlos they were able to get me what l was looking for and within my budget. Vinny brought the deal home, the whole transaction was simple, fast and painless. Jeff Chandler the General Manager worked with me to make this possible! Geno and Carlos was able to locate this vehicle and put a lease together that made it painless ! Only place I will ever go to for sales and service ! More

I love this dealership! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! Pamela and Jackie were so kind and made sure my Silverado was taken care of. They make the space feel like visiting family. Can’t wait to come back! More

Friendly, helpful, knowledgeable, professional staff. Service dept. explains in detail work being completed as well as work that should be completed without any pressure. Parts dept is the same and are Service dept. explains in detail work being completed as well as work that should be completed without any pressure. Parts dept is the same and are always willing to help with any questions. More

They are always super helpful and very prompt with letting me know what is going on with my vehicle. letting me know what is going on with my vehicle. More