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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,516 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,516 reviews
March 24, 2025
went to colonial west they fixed my windows. thank you edison and the cashier pamela great job thank you edison and the cashier pamela great job More
by Yamoive
March 24, 2025
Doug did my yearly inspection today. He came out into the waiting room and told me he needed access to all the seat belts. He allowed me to put up my back seats up as they had been fol He came out into the waiting room and told me he needed access to all the seat belts. He allowed me to put up my back seats up as they had been folded down. Thank you so much, Doug! More
by catsstamp
March 24, 2025
Service was quick and they kept me updated as far as the progress of the service was concerned!!! progress of the service was concerned!!! More
by Paulf
March 24, 2025
Came in had work done. tec did amazing job my car is silent. cash out with pam no problem, Thanks colonial west tec did amazing job my car is silent. cash out with pam no problem, Thanks colonial west More
by quistD42
March 22, 2025
It was an amazing experience from start to finish. I felt like I was part of the family the minute I walked through the door. The sales process was so easy and the sales team was awesome. I felt like I was part of the family the minute I walked through the door. The sales process was so easy and the sales team was awesome. More
by chevyguy
March 20, 2025
The place is very clean friendly Pam was great got us right in got the car fixed right in got the car fixed More
by bob.hopkins
March 20, 2025
I may have done this already but here goes . I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Color I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Colorado and came back when that stealership pulled a bad deal with me . I returned to Colonial and have never looked back and recently bought my retirement truck from them and if and when I need service and or a new vehicle I will definitely use Colonial West Chevrolet in Fitchburg Ma . More
by Thor6635
Employees Worked With
March 17, 2025
The whole experience was positive. My salesman Robb was very helpful and knowledgeable about the options available. The whole process was seamless. My salesman Robb was very helpful and knowledgeable about the options available. The whole process was seamless. More
by Rich
March 15, 2025
Colonial West Chevrolet Dealership Sales and Leasing Consultant Robby Dodd was very patient and helpful dealing with my busy work schedule. The Colonial Team was also very professional to work with. I r Consultant Robby Dodd was very patient and helpful dealing with my busy work schedule. The Colonial Team was also very professional to work with. I recommend buying a car here. More
by eydie65
Employees Worked With
March 13, 2025
Spoke with Shelley and needed (3) new trucks for our company, she played an intricate role in advocating my needs for our business vehicles. She introduced me to Coby Smart who went above and beyond fro company, she played an intricate role in advocating my needs for our business vehicles. She introduced me to Coby Smart who went above and beyond from start to finish to put the deals together! He even stayed late and then came in on his day off to assist in making sure all went as promised. We are a repeat customer and would not go anywhere else for our business vehicle needs. More
by David
