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Coastal Kia
Wilmington, NC
5,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,531 reviews
March 25, 2025
They charged me 1. 7 hours of labor to replace my rear windshield wiper motor. I turned in the car at 2:30. It was ready at 3:30. You do the math. 7 hours of labor to replace my rear windshield wiper motor. I turned in the car at 2:30. It was ready at 3:30. You do the math. More
by DKGRAY17
Verified CustomerEmployees Worked With
March 24, 2025
Bob was great! I just needed an oil change and he got me in and out quickly. He was friendly, knowledgeable and followed up afterwards to make sure everything was o I just needed an oil change and he got me in and out quickly. He was friendly, knowledgeable and followed up afterwards to make sure everything was ok with the service. Thanks Bob! More
by SPDOWNTOWN
Employees Worked With
March 24, 2025
good communication- easy to schdule an appointment-good people to work with- no problems with wservice people to work with- no problems with wservice More
by acarter12
Employees Worked With
March 23, 2025
Have mostly had positive feelings about it. This is our 3rd vehicle purchased at Coastal KIA. This is our 3rd vehicle purchased at Coastal KIA. More
by JCTRAVELINGBEAR
March 23, 2025
Sam Weisman always offers honest great service. He is the epitome of what a great service manager should be! He is the epitome of what a great service manager should be! More
by JESTROVERS
Employees Worked With
March 22, 2025
Outstanding service team and always professional. I have had the pleasure of working with Gary and David (shuttle driver) several times and look forward to working with them in the future. I have had the pleasure of working with Gary and David (shuttle driver) several times and look forward to working with them in the future. More
by DRZYZGAT
March 22, 2025
I had an overall great experience from fast/easy checkin to diagnosis and cost communication and to checkout. Both the initial appointment and the returning a couple of days later when the parts arrived wer to diagnosis and cost communication and to checkout. Both the initial appointment and the returning a couple of days later when the parts arrived were fast easy and a pleasure to deal with all members of the services staff. More
by patrickdonlan
Employees Worked With
March 22, 2025
Awesome people to work with especially Heber Quezada and Jan Ramos wonderful experience at dealership. Jan Ramos wonderful experience at dealership. More
by Rtew906
March 22, 2025
The people in the service departmen are very caring. Sam is the best always willing to help whe I have a questions about anything when I bring my care in for service. Sam is the best always willing to help whe I have a questions about anything when I bring my care in for service. More
by JBROWN4511
Employees Worked With
March 22, 2025
Excellent! ! They do a phenomenal job with service, professionalism, and doing what they say they will do. ! They do a phenomenal job with service, professionalism, and doing what they say they will do. More
by KWKC14
