Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
347 Reviews
4.8

347 Reviews

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347 Reviews of Gary Nelson

May 04, 2026

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Employee Rating

Great service and the you feel welcome. When I bought my car we did not feel pressured. Ther service technicians are great and continue to get my vehicles service here. More

by joey.plummer
Service Price Transparency
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Recommend Dealer
Yes
May 04, 2026

Coastal Kia responded

Wonderful news! Thank you for the five star service review. We appreciate the high marks and feedback including," when I bought my car we did not feel pressured...the service technicians are great." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need anything.

May 01, 2026

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I had my Kia in for various recalls for the 2013 shortage. Staff were polite friendly and most of all gave me all the information as to what was going to be addressed. I am waiting on a few more re More

by welikethebeach
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2026

Coastal Kia responded

Thank you Ralph! We appreciate the heartfelt service testimonial. It was kind of you to go online and rate your recent experience. Thank you for the five star rating. We are here if you need anything.

April 30, 2026

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Have some of the best service people around. Always good to me.. I look forward to seeing them . More

by angela__oconnor
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Recommend Dealer
Yes
Apr 30, 2026

Coastal Kia responded

We could not agree more. Thank you for the compliments for our staff! It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us. Thanks again!

April 29, 2026

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I take my vehicle here to be service and am always satisfied with the exceptional service! More

by KC2926
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2026

Coastal Kia responded

Fantastic news! Thank you! We truly appreciate your loyalty. Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. We appreciate you tagging so many of our team members by name. Please do not hesitate to reach out if you need us. Thanks again!

April 25, 2026

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They did a great job,very happy with all the employees that we delt with and would recommend them to anyone interested in a Dealership. More

by JOSEPH.HINGERTON
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2026

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and high marks for so many of our service team members. We love the feedback including, " they did a great job, very happy with all the employees." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 19, 2026

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Best customer service. Was please the first 10 years with my 2012 Soul and so far just as pleased with my 2022 Soul. More

by conklin31084
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2026

Coastal Kia responded

Thank you for your loyalty! We sincerely appreciate the five star service review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

April 19, 2026

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Very good experience. They told me upfront that it would take 3 hours and offered their shuttle to take me to Mayfair. I got to do some shopping and have a nice lunch. More

by lslipple
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Recommend Dealer
Yes
Apr 20, 2026

Coastal Kia responded

Fantastic news! Thank you for the five star service review. We are thrilled to hear you were able to take advantage of our courtesy shuttle experience. It was thoughtful of you to share your experience online. Thank you for trusting Coastal Kia with your automotive service needs.

April 16, 2026

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The waiting area is very comfortable with different seating. Water, coffee, tea, and snacks. It is also great to have a team of service advisors who can check you in and out. More

by ALANY72
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Apr 16, 2026

Coastal Kia responded

Great news! Thank you for the five star service review. We sincerely appreciate the compliments for our staff and facility. It was thoughtful of you to rate Bob Tomlin and Gary Nelson as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 15, 2026

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Clear communication and thorough check. Very courteous staff, the dealership was clean and stocked with cookies and snacks. More

by JUDGEPOINT
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks and gracious compliments. We are thrilled to hear you were able to take advantage of our customer lounge experience. We truly appreciate you trusting Coastal Kia with your automotive service needs. We are here if you need anything. Thanks again!

April 15, 2026

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The shop provided me with quick service, good communication from the staff. Very helpful and knowledgeable More

by kdetailed
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Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Coastal Kia responded

Outstanding! Thank you for the five star service review. It was thoughtful of you to tag so many of our service team members with such high marks. We love hearing you found our team to be, "very helpful and knowledgeable." Thank you for trusting Coastal Kia with your automotive service needs.

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