Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,021 Reviews
4.9

1,021 Reviews

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1021 Reviews of Bob Tomlin

June 21, 2026

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Thank you so much! My husband and I are always impressed with your service department! More

by Sara Taco
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jun 22, 2026

Coastal Kia responded

Great news Sara! Thank you for taking time to go online and rate your recent service experience. We strive to deliver a truly exceptional experience to every client during every visit. We appreciate you trusting Coastal Kia with your automotive service needs.

June 20, 2026

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Extremely over priced & doesn't communicate cost effectively. Went in for a free upgrade had to pay $365.00 for diagnostic & two air filters. The diagnostic alone was $200. Was NEVER commun More

by MICHELEHAM25
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Recommend Dealer
No
Jun 23, 2026

Coastal Kia responded

We apologize for your frustration and are here to help. Our Service Director John Wigger has tried to reach you via phone. Please reach out to Mr. Wigger on his direct line which is 910-798-4716. We look forward to your call.

June 19, 2026

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Under promised and over delivered at my oil change. Took care of two recalls while I was there. Finished well under the estimated wait time. Bob Tomlin was really nice and helpful. Great snack selectio More

by dfherman08
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Recommend Dealer
Yes
Jun 19, 2026

Coastal Kia responded

Wonderful news! Thank you for the five star review. We love the feedback including, "under promised and over delivered at my oil change. Bob Tomlin was really nice and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

June 07, 2026

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I left car as o don’t have an appointment. My spouse heard strange noise from right front wheel. A couple days. later I received call issue resolved. When picking up caress told CV boots west More

by sjwood1
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Recommend Dealer
Yes
Jun 09, 2026

Coastal Kia responded

Thank you the five star review and your patience as we wait for your part to arrive. It was thoughtful of you to go online and rate your recent experience. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

June 07, 2026

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they determined the issue and solved problem. Additionally determined leaking cvca boots and ordered parts. That repair is covered by warranty . and will notify me when parts are in. More

by sjwood1
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Recommend Dealer
Yes
Jun 09, 2026

Coastal Kia responded

Thank you the five star review and your patience as we wait for your part to arrive. It was thoughtful of you to go online and rate your recent experience. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.

June 06, 2026

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Service was very good, people were pleasant and keep me informed every step of the way. More

by ROEKOPCZYNSKI
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Recommend Dealer
Yes
Jun 08, 2026

Coastal Kia responded

Great news! Thank you for the five star review and high marks for our Service Consultant Bob Tomlin. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.

June 04, 2026

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The staff realized that my time is important, too. They kept to the scheduled time and kept me apprised of how it was going. The staff is knowledgeable, friendly, and efficient. More

by BRENDA_HARVEY
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Recommend Dealer
Yes
Jun 05, 2026

Coastal Kia responded

Great news Brenda! Thank you for the five star service review. It was kind of you to rate our Service Consultant Bob Tomlin with such high marks. We love the feedback including, "the staff is knowledgeable, friendly, and efficient." Please do not hesitate to reach out if you need us. Thank you for trusting Coastal Kia with your automotive service needs.

May 30, 2026

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Courteous service department. Very helpful and timely. Informative and assisted with our vehicle needs. Will return. More

by sdlalicker1
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Recommend Dealer
Yes

Other Employees Tagged: John Wigger

May 31, 2026

Coastal Kia responded

Thank you for the five star review! We appreciate the gracious compliments including, "courteous service department, very helpful and timely." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

May 29, 2026

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I worked with Bob in service and he was very detailed and thorough and made my visit there seamless… I will definitely continue to use them for further maintenance on my 2022 Kia Telluride More

by jenncastronova
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Recommend Dealer
Yes
May 29, 2026

Coastal Kia responded

Wonderful news! Thank you for the five star service review. It was kind of you to mention Bob Tomlin by name. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us. Thanks again!

May 23, 2026

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Always happy to help and the staff is very friendly. The staff is very professional and always happy to help More

by beccablackbu
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Recommend Dealer
Yes
May 25, 2026

Coastal Kia responded

Thank you! We appreciate the five star service review and high marks for our Service Consultant Bob Tomlin. We love the compliments including, " always happy to help and the staff is very friendly." Thank you for trusting Coastal Kia with your automotive service needs.

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