Heber Quezada
Heber Quezada at Coastal Kia

Heber Quezada

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
203 Reviews

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4.9

203 Reviews

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203 Reviews of Heber Quezada

May 04, 2026

Dealership Rating
Employee Rating

Great service and the you feel welcome. When I bought my car we did not feel pressured. Ther service technicians are great and continue to get my vehicles service here. More

by joey.plummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Coastal Kia responded

Wonderful news! Thank you for the five star service review. We appreciate the high marks and feedback including," when I bought my car we did not feel pressured...the service technicians are great." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need anything.

May 02, 2026

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Employee Rating

Adrain was outstanding! !! He was very courteous respectful, and knowledgeable of the different models. When the vehicle we wanted was not on the lot, Adrain, remembered a de More

by harrycgarner3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Hamilton, Adrian Gannon

May 02, 2026

Coastal Kia responded

Wonderful news! Thank you for the five star review. We appreciate the compliments for Adrian and the heartfelt testimonial. It was kind of you to go online and rate your recent purchase experience. We love the feedback including, "we are very happy, Adrian continued to be a great assistant throughout the entire process. Enjoy!

April 30, 2026

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Sam is always straight forward and honest. He is a great communicator and he works hard! Ms. Ellen is ALWAYS my favorite when I come in- my husband went to have the car service so I didn't ge More

by SHODGSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Coastal Kia responded

We love this! Thank you! Sam is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. Thank you for mentioning Ms. Ellen, Ronda, Steve, Cody and Ever by name. We sincerely appreciate your loyalty and compliments for our staff. Please do not hesitate to reach out if you need us. Thanks again!

April 12, 2026

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Won’t let you leave unless you buy a car. Too far away fir me More

by zifkin56
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 12, 2026

Coastal Kia responded

Thank you for the five star review. It was kind of you to rate your recent experience. Please reach out to our Operations Manager Peggy Roberts on her direct line with any concerns. Her number is 910-798-4706. We look forward to your call. Thank you!

April 11, 2026

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Employee Rating

everyone was professional, courteous and interested in finding the right vehicle for me I appreciated the selection and test driving. More

by brooksamykay79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2026

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our sales team. We love the feedback including, "everyone was professional, courteous and interested in finding the right vehicle for me. " We appreciate the opportunity to meet your automotive needs. Please do not hesitate to reach out if you need us. Enjoy!

April 08, 2026

Dealership Rating
Employee Rating

Riley was very knowledgeable and has gone out of his way to make sure everything is going ok with my new Telluride. It was a pleasure working with him! More

by DIANNECANDAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riley Harlow

Apr 08, 2026

Coastal Kia responded

Thank you! Congratulations on the purchase of your new Kia Telluride! It was thoughtful of you to mention our Product Specialist Riley Harlow by name. We appreciate the high marks and kind feedback. Enjoy! We are here if you need anything.

March 27, 2026

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Employee Rating

Conor was great to work with. He answered our questions patiently and thoroughly and he made sure that we were satisfied with our purchase. We felt great about taking our new vehi More

by dearborndeleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Tucker

Mar 28, 2026

Coastal Kia responded

Great news! Thank you! We are thrilled to hear how Connor exceeded your expectations during your recent purchase experience. We love the feedback included, "he answered our questions patiently and thoroughly and he made sure that we were satisfied with our purchase." We hope you are enjoying your new car. Thank you for choosing Coastal Kia! We are here if you need anything. Enjoy!

March 15, 2026

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Employee Rating

Great service as always. Very friendly staff and easy to deal with and always wants to make sure all issues have been handled. More

by FUTRELLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Coastal Kia responded

Thank you for the five star review! We love the comments including, "great service as always." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 05, 2026

Dealership Rating
Employee Rating

Steve was very helpful and made the process so smooth and not stressful at all for me. Most of the process was done remotely and by the time I came in person everything was pretty much done and drove off in More

by mwade7443
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Jan Ramos

Feb 08, 2026

Coastal Kia responded

Fantastic news! We are thrilled to hear how our Product Specialist Steve Kramer exceeded your expectations. Congratulations! Thanks again for the five star review and gracious compliments. Enjoy!

January 27, 2026

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Employee Rating

I can see why they have all those banners claiming to be the number one dealership. More

by jkleonard7627
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada, Chad Duke

Jan 28, 2026

Coastal Kia responded

Thank you! We love this! Your compliments and high marks are truly appreciated. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

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