At a time when I was already having major challenges,
when my Kia had her “heart attack” I was so upset. Everyone I spoke with or came in contact with at Coastal Kia was so nice, helpful and cheerful. A
when my Kia had her “heart attack” I was so upset. Everyone I spoke with or came in contact with at Coastal Kia was so nice, helpful and cheerful. And, AJ Boone was the nicest person I could ever have asked for to work with. He was patient in answering my questions and very polite and kind. And everyone (in my world) has been so impressed with how Kia owned up and backed their product. And a few who are looking at getting another car are now looking at Kia. At my age my Kia will probably out live me but if I do need another car in the future it will be frim Coastal Kia. Also, I had the comp car wash yesterday and that was also a lovely experience. Sometimes, you don’t know how a bad situation can ever become a positive thing. This has been one of those experiences for me. Mr Koballa, AJ Boone and the Coastal Kia Staff, THANK YOU SO MUCH. Chris Gordon
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by CELESTIALHEALING14
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Coastal Kia responded
Chris, thank you for your heartfelt testimonial. We hate to hear you had car trouble but are excited to hear how our Service Consultant AJ Boone, Mr. Koballa and our entire team exceeded your expectations. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for taking time to go online and rate your recent experience. We truly appreciate you trusting Coastal Kia with your automotive service needs. We love hearing you were able to take advantage of our courtesy wash experience. Thanks again!
This dealership really cares about our vehicles.
We had one serviced and we bought a new car at the process was easy and efficient. I would definitely recommend this dealership.
We had one serviced and we bought a new car at the process was easy and efficient. I would definitely recommend this dealership.
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by ALBOSTAD
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2026 -
Coastal Kia responded
Thank you for the amazing five star Dealer Rater review! We truly appreciate the high marks for our service department. It was kind of you to rate our Service Consultant AJ Boone with five stars as well. Please do not hesitate to reach out if you need us. Thanks again! Congratulations and enjoy.
AJ my service advisor was GREAT to deal with.
They handled my issues in a timely fashion and the job was done right. I loved that they emailed me a video showing what they looked at and what woul
They handled my issues in a timely fashion and the job was done right. I loved that they emailed me a video showing what they looked at and what would be done. Honestly this is the first Kia dealership I have had a great experience with and WILL not hesitate to return to.
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by Laura72
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Coastal Kia responded
We love this! Thank you so much for the heartfelt testimonial. We are thrilled to hear you appreciated the service video. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for mentioning our Service Consultant AJ Boone by name. Please do not hesitate to reach out if you need us.
It was clean and the people was very nice .
Fast working, waiting area and bathroom nice
Fast working, waiting area and bathroom nice
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by TAYLORLOLITA485
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2026 -
Coastal Kia responded
Thank you! We appreciate your gracious compliments regarding our team and facility. Thank you for the five star rating and for recognizing our courtesy van driver, David Knowles, and service consultant, AJ Boone, with high marks as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.
Great communication and efficient work!
Reliable service from proven professionals. Here are some more words to meet the minimum.
Reliable service from proven professionals. Here are some more words to meet the minimum.
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by THESEANOROURKE
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2026 -
Coastal Kia responded
Thank you! We appreciate the five star review and high marks for our Service Consultant AJ Boone. We love the feedback including, "great communication and efficient work!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
Service department is very prompt, getting me my car when
promised even when I needed it on a shorter time frame due to other needs.
promised even when I needed it on a shorter time frame due to other needs.
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by Gar
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2026 -
Coastal Kia responded
Wonderful news! We are thrilled to hear our service team exceeded your expectations! Thank you for the five star rating and gracious compliments. We appreciate you trusting Coastal Kia with your automotive service needs.
Everyone is very friendly and helpful with their
knowledge and is there for you and your needs
knowledge and is there for you and your needs
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by christybcloutier17
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2026 -
Coastal Kia responded
Thank you for the high marks and for tagging so many of our amazing team members. It was thoughtful of you to go online and rate your recent experience. Please do not hesitate to reach out if you need us. Thanks again!
The whole process from making the appointment to taking
your vehicle home is perfect. Then there is the follow up call you get from one of the service guys. In my case it was Bob, who was perfect wanting t
your vehicle home is perfect. Then there is the follow up call you get from one of the service guys. In my case it was Bob, who was perfect wanting to know if all is well and thank you for choosing Coastal KIA. So, thank you Bob…Pat Cummings
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by pjcummings1
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2026 -
Coastal Kia responded
Thank you for taking time to rate your recent service experience online. We strive to deliver a truly exceptional experience to every client during every visit. We truly appreciate you trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need anything. Thanks again!
Great service and the you feel welcome.
When I bought my car we did not feel pressured. Ther service technicians are great and continue to get my vehicles service here.
When I bought my car we did not feel pressured. Ther service technicians are great and continue to get my vehicles service here.
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by joey.plummer
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Coastal Kia responded
Wonderful news! Thank you for the five star service review. We appreciate the high marks and feedback including," when I bought my car we did not feel pressured...the service technicians are great." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need anything.
I take my vehicle here to be service and am always
satisfied with the exceptional service!
satisfied with the exceptional service!
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by KC2926
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Coastal Kia responded
Fantastic news! Thank you! We truly appreciate your loyalty. Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. We appreciate you tagging so many of our team members by name. Please do not hesitate to reach out if you need us. Thanks again!