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Coastal Kia

Wilmington, NC

4.8
4,592 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 4,592 reviews

May 14, 2024

Everyone at Coastal Kia was awesome to work with. They made us feel like family. Special shout out to our salesperson Sivon. More

by kcparr84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sivon, Isaiah, Paige
May 14, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Sivon Gross. We are thrilled to hear he exceeded your expectations. Thank you for choosing Coastal Kia. Congratulations and enjoy!

May 13, 2024

I'm pleased with my Kia Seltos and the experience I had with the sales team at Coastal Kia! More

by jessicachandler08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lebron
May 14, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our team. Congratulations on the purchase of your new Kia Seltos. Enjoy! Thank you for choosing Coastal Kia.

May 13, 2024

The Service was quick and efficient, easy to get in. Would go back again to use More

by MFRAZIER5103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Coastal Kia responded

We sincerely appreciate the five star service review and high marks for our service consultant Sam Weisman. Sam is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. Thank you for trusting Coastal Kia with your automotive service needs.

May 13, 2024

Was greeted with a smile when I arrived. Bob Tomlin was extremely thorough in explaining the work that was done and offered me ride back to my job. The whole dealership was immaculate, frien More

by TOMLINPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Coastal Kia responded

Thank you for the amazing testimonial and high marks. We are thrilled to hear our service consultant Bob Tomlin exceeded your expectations. We love the feedback including, "The whole dealership was immaculate, friendly and very efficient. Extremely satisfied!!" Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

May 13, 2024

I was more than pleased with the caliber of information and the personable sales team at the dealership. More

by louandmarionarne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. We are here if you need us.

May 13, 2024

Thank you for the assistance. Amazing team and service. Very personable and worked hard to assist me. Again, Thank You. Tiffany More

by tiffanydarlingpr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Coastal Kia responded

Tiffany, thank you so much for the five star review and high marks for our Business Manager Jan Ramos. We love the feedback including, "amazing team and service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. We are here if you need us.

May 12, 2024

Customer service was excellent! Sam kept me updated and explained everything thoroughly. Service was quick, easy and painless! More

by kimberlycuberocarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Employees are helpful in understanding customer needs Would recommend dealership Service center is professional and helpful More

by ROSENBERGCARY511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Serviced my car even though I came in on the wrong day. Was very helpful. More

by ROSELYNN302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I was impressed with how well the Kia staff responded to my needs to lease a new car! Steve Kramer and Gus were especially helpful, informative and personable. More

by louandmarionarne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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