City Volkswagen of Evanston

Gilbert and Ian helped make another purchase as smooth as possible. 4th car I have purchased and I will never go anywhere else. I feel treated like family at City VW of Evanston. five stars all around possible. 4th car I have purchased and I will never go anywhere else. I feel treated like family at City VW of Evanston. five stars all around More

I had a great experience working with Gilbert! He was easy to reach, personable, and open to answering all my questions. He also helped me out with some nicks on my windshield at his own initiativ He was easy to reach, personable, and open to answering all my questions. He also helped me out with some nicks on my windshield at his own initiative. More

Had an outstanding experience buying my new Volkswagen Tiguan here! From start to finish, the entire process was smooth. A huge shoutout to Narcis and Dan—they were phenomenal. I had plenty of detailed q Tiguan here! From start to finish, the entire process was smooth. A huge shoutout to Narcis and Dan—they were phenomenal. I had plenty of detailed questions regarding the car, trim specs, and paperwork, and both of them answered every single one with genuine patience and a smile. Not once did they show any irritation or make me feel rushed; they took the time to make sure I was 100% comfortable before driving off the lot. Truly a top-tier team that values their customers. If you are looking for a VW, ask for Narcis and Dan. Highly recommend! More

Gilbert was a pleasure to work with. We received no undue pressure and the process went smoothly once the decision was made. We received no undue pressure and the process went smoothly once the decision was made. More

Wonderful person to work with goes above and beyond to make the process easy , stress free and enjoyable . Also not to mention we went with both of our kids and he made sure they were both kept entertaine make the process easy , stress free and enjoyable . Also not to mention we went with both of our kids and he made sure they were both kept entertained and happy (snacks, coloring books, little cars to play with ) just amazing More

I bought my first car here with the help of Josiah Zwirn and I would recommend City Volkswagen Evanston to anyone else looking for a vehicle & smooth experience. and I would recommend City Volkswagen Evanston to anyone else looking for a vehicle & smooth experience. More

Owen made buying our new car such a great experience! He was friendly, knowledgeable, and patient with all of our questions, and we really appreciated how helpful he was from our first test drive all the He was friendly, knowledgeable, and patient with all of our questions, and we really appreciated how helpful he was from our first test drive all the way through the purchase. Even afterward, he has continued to go above and beyond to make sure we have the support we need. It’s clear he genuinely cares about his customers. I'm recommening him to my family as well. We're so happy with our experience and would absolutely recommend working with Owen! Thanks so much again! More

5/5 Stars – Incredible, Stress-Free Experience with Gilbert! ​I cannot say enough wonderful things about my experience working with Gilbert. From the moment I walked in, he was exceptionally warm, wel Gilbert! ​I cannot say enough wonderful things about my experience working with Gilbert. From the moment I walked in, he was exceptionally warm, welcoming, and attentive. He made the entire vehicle buying process completely seamless and stress-free. ​Gilbert went above and beyond to answer all of my questions, walk me through every step of the deal, and make sure I felt entirely comfortable and confident with my decisions. His genuine kindness, patience, and professional help made what can often be a daunting process feel smooth and easy. ​If you are looking for a top-tier, 5-star customer experience, ask for Gilbert! I couldn't be happier with the service he provided. Highly recommend! More

Narcis was amazing! He was patient, paid attention to our concerns, and made sure we got what we needed without burdening us with things we don’t. We felt knowledgeable He was patient, paid attention to our concerns, and made sure we got what we needed without burdening us with things we don’t. We felt knowledgeable and confident in our purchase and will be recommending this dealer to all our friends. The customer service was immaculate, definitely coming back here for another car ! More