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City Volkswagen of Evanston
Evanston, IL
2,846 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,846 reviews
May 01, 2026
The experience was good and everything was handled in a professional manner. Thank you to Josh and the team. professional manner. Thank you to Josh and the team. More
by jasmineturner53
Employees Worked With
May 01, 2026
I recently purchased a brand new 2026 Golf R from City VW of Evanston, and I had an outstanding experience. Randy, my sales guy, was absolutely amazing throughout the entire process. His professionalism and of Evanston, and I had an outstanding experience. Randy, my sales guy, was absolutely amazing throughout the entire process. His professionalism and expertise were evident, and he guided me seamlessly from start to finish. Not only did I get a fantastic deal, but his service was truly exceptional. If you're in the market for a VW, I highly recommend reaching out to Randy at VW of Evanston– you won't be disappointed More
by curylonicholas15
May 01, 2026
Great service, communiation, and nice people. Highly recommend coming to this dealership, very approachable sales employees. Highly recommend coming to this dealership, very approachable sales employees. More
by PaulinaM
Employees Worked With
April 30, 2026
Narcis was a breath of fresh air to work with. He is a true VW enthusiast and I found it very easy to work with him He is a true VW enthusiast and I found it very easy to work with him More
by Troy
Employees Worked With
April 30, 2026
Love my new car. Special thanks to Narcis who walked me through all the available options before I could find the exact car that I wanted. Special thanks to Narcis who walked me through all the available options before I could find the exact car that I wanted. More
by Michelle
Employees Worked With
April 30, 2026
I enjoyed the non-pushy approach by salesperson. He was very patient with me as I took some time making a decision. He was very patient with me as I took some time making a decision. More
by Jake
Employees Worked With
April 30, 2026
Dealership is great. Mario does his job very well and communicated with me throughout day as I went to get loan with my bank. 5 stars 👍 Mario does his job very well and communicated with me throughout day as I went to get loan with my bank. 5 stars 👍 More
by Lukas
Employees Worked With
April 30, 2026
Good experience with used car purchase. Easy communication and no pressure. Would consider another purchase from this dealership in the future. Easy communication and no pressure. Would consider another purchase from this dealership in the future. More
by Michaelwzimmerman
April 30, 2026
These guys always provide great service. Very easy to work with and sell great product Very easy to work with and sell great product More
by Jimmy
Employees Worked With
April 30, 2026
Our salesman Josh Kemper was an absolute pleasure to work with. Professional and friendly. They were great to do business with. with. Professional and friendly. They were great to do business with. More
by Mlucnikgarcia
Employees Worked With
