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james Brown
james Brown at Toyota of Scranton
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james Brown

Detail Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.7
102 Reviews
4.7

102 Reviews

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102 Reviews of james Brown

November 02, 2024

Dealership Rating
Employee Rating

Always THE best service and professional staff A great place to take your car.or truck More

by LNSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Kevin Morrow, Brian Cloud, Jason Paligiamo

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Nov 04, 2024

Toyota of Scranton responded

LNSEC, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s wonderful to know we hit the mark for you. We look forward to seeing you again whenever your car or truck needs us! Safe travels! Warm regards, The Toyota of Scranton Team

August 19, 2024

Dealership Rating
Employee Rating

They Explain everything, very helpful all of them, and took care of me ,thank you Toyota More

by BASZIKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, John Boyer , All who help and take care of me was excellent

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Aug 19, 2024

Toyota of Scranton responded

BASZIKA1, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team at Toyota of Scranton. It’s our goal to ensure that every customer feels informed, supported, and well taken care of, so your feedback means a lot to us. We’re grateful for the opportunity to assist you and look forward to serving you again in the future. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Toyota of Scranton! Best regards, The Guest Experience Team Toyota of Scranton

June 27, 2024

Dealership Rating
Employee Rating

Very helpful will do there best too get u in a car ty for all u do people God bless u all Doug and Richie r very helpful...ty More

by KEYSERRAYLEEPIER43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Tom Kirkpatrick, Kevin Morrow, David Grieco, John Boyer, Jon Higgins, Ashley Ochwat

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Jun 28, 2024

Toyota of Scranton responded

KEYSERRAYLEEPIER43, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Doug and Richie were able to assist you and make the process of getting a car easier. Your appreciation means a lot to us. God bless you too, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

June 23, 2024

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Employee Rating

They went above and beyond to get my truck ready to take home. I couldn’t be happier More

by SLOVIK89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hedden, Emily Hardinger

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Jun 24, 2024

Toyota of Scranton responded

SLOVIK89, Thank you so much for your wonderful review! We are thrilled to hear that our team went above and beyond to get your truck ready for you to take home. Your happiness is our top priority, and we are delighted that we could meet your expectations. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Sales Team Toyota of Scranton

June 19, 2024

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Employee Rating

Toyota of Scranton is always great. The service is wonderful and everyone is very helpful. More

by LNSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Kevin Morrow, Kevin Cloud, Jason Paligiamo

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Jun 20, 2024

Toyota of Scranton responded

LNSEC, Thank you for your wonderful review! We're delighted to hear that you consistently have a great experience at Toyota of Scranton. Our team is committed to providing exceptional service and support, and it's fantastic to know that our efforts are appreciated. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

June 03, 2024

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Employee Rating

It was awesome Quick and efficient. Ama he bought lunch. Washed the car when we went back More

by PENNMIKEY
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti

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Jun 03, 2024

Toyota of Scranton responded

Thank you, PennMikey, for your fantastic review! We're delighted to hear that you had an awesome experience with us. It's great to know that our team was quick and efficient, and that you enjoyed the extra touches like lunch and a car wash. We appreciate your feedback and look forward to serving you again in the future. Thanks for choosing us! Warm regards, The Sales Team Toyota of Scranton

April 17, 2024

Dealership Rating
Employee Rating

Toyota of Scranton is always great/ They keep you informed are always professional and friendly. I always have great service there.. More

by LNSEC
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Kevin Cloud, Jason Paligiamo

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Apr 17, 2024

Toyota of Scranton responded

Hello LNSEC, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you consistently have a great experience with us at Toyota of Scranton. Keeping our customers informed, maintaining professionalism, and providing friendly service are top priorities for us. We appreciate your trust and loyalty, and we look forward to serving you again in the future. Drive safely! Warm regards, Toyota of Scranton Team

April 08, 2024

Dealership Rating
Employee Rating

The personal in the service department are always great. Thank you Dave Grieco. Much appreciated More

by RYANARMEZZANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Marco Valenti, Kacie Kuchinskas, Tom Kirkpatrick, Kevin Morrow, Brian Cloud, Tara Perri, David Grieco

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Apr 09, 2024

Toyota of Scranton responded

Thank you for your kind words, Ryan. We're thrilled to hear that you had a positive experience with our service department, particularly with Dave Grieco. Delivering exceptional service is always our top priority, and it's wonderful to know that Dave made your experience memorable. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Warm regards, Mary Jo Preno

March 29, 2024

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Employee Rating

The staff is fantastic , willing to help and answer any questions or concerns you have , so far I've had an amazing experience! More

by Desiree(:
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Morrow, Justin Cheverez, Jon Higgins

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Mar 31, 2024

Toyota of Scranton responded

Dear Desiree(:, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you've had an amazing experience with the staff at Toyota of Scranton. Providing exceptional customer service and ensuring that all your questions and concerns are addressed is our top priority. We're here to help make your experience as smooth and enjoyable as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to continuing to serve you. Thanks again for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

March 26, 2024

Dealership Rating
Employee Rating

Very satisfied with the service we receive every time. We own 4 cars and all go to Scranton toyota for all our needs! On time easy scheduling, follow ups, emergencies etc. I hope to continue having Scran More

by BJCATIVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr, Stephanie Jones, Kacie Kuchinskas, Kevin Morrow, David Grieco

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Mar 27, 2024

Toyota of Scranton responded

Dear BJCATIVO, Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you are consistently satisfied with the service you receive at Toyota of Scranton. It's truly rewarding to know that all four of your vehicles trust us for their needs. Providing on-time service, easy scheduling, and reliable follow-ups are priorities for us, and we're delighted that you've experienced these aspects firsthand. Your loyalty means the world to us, and we look forward to continuing to be your trusted dealership for many years to come. Should you ever need anything or have any questions, don't hesitate to reach out. We're always here to help! Warm regards, Sales Team Toyota of Scranton

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