Zach Rhine
Zach Rhine at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Zach Rhine

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.7
225 Reviews
4.7

225 Reviews

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225 Reviews of Zach Rhine

March 15, 2025

Dealership Rating
Employee Rating

Zach was able to get my car in quick and check out all I mentioned as an issue. Clay found the probably and fortunately the parts were under warranty. They also made me aware of some other minor issues and More

by BROOKLYNN.STAPLETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Gillispie

Mar 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Brooklynn! We truly appreciate your kind words and are thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Zach and Clay were able to address your vehicle's concerns and that everything went smoothly while you were at work. Your trust in our team means a lot to us! We look forward to assisting you again in the future—thank you for choosing us! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 12, 2025

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Employee Rating

Always efficient and fast they always tell me what they need to do and how much it will be before they start More

by PAULAHUMPHRIES77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you find James Wood Chevrolet Buick GMC Decatur efficient and transparent regarding service costs. Your satisfaction is our priority, and I appreciate your trust in us. I look forward to seeing you again for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 12, 2025

Dealership Rating
Employee Rating

Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . More

by LEE48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a great experience buying your new truck at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with your next vehicle purchase in the future! Safe travels and enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 08, 2025

Dealership Rating
Employee Rating

Have an issue with a 4-day-old GMC 3500 truck we purchased here. Truck grosses a significant amount of money per day, so when its down, we lose money, this was relayed to service. Brand new trucks h More

by SIMPSONFIREFLEETSOLUTIONS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

March 08, 2025

Dealership Rating
Employee Rating

I buy all my cars here and maintain them as well. Plus my family too More

by dawglb76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, David Stokes

Mar 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued trust in James Wood Chevrolet Buick GMC Decatur! We're thrilled to hear that you and your family choose us for your vehicle purchases and maintenance. Your loyalty means a lot to us, and we look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 28, 2025

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Employee Rating

I absolutely love using James wood motors and would highly recommend yall to everyone, but this…this is getting very old to have to deal with every time I get an oil change. I do not want to get bombar More

by edwardpecina80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. We truly appreciate your support and recommendation of James Wood Chevrolet Buick GMC Decatur. We understand how the frequency of surveys can feel overwhelming. Your insights are valuable, and we’ll take your concerns into account as we strive to improve the experience for our customers. We look forward to serving you again soon. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 26, 2025

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Employee Rating

They are courteous and professional. I never have to worry about upselling or high pressure. More

by ELSOMDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am glad to hear that you found our team at James Wood Chevrolet Buick GMC Decatur courteous and professional. We pride ourselves on providing a pressure-free experience, and it's great to know that it resonated with you. We look forward to serving you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 26, 2025

Dealership Rating
Employee Rating

Had an oil change, tire rotation and filter replaced. All done in a timely manner. More

by ortizdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great feedback! We appreciate you choosing James Wood Chevrolet Buick GMC Decatur for your oil change, tire rotation, and filter replacement. It’s wonderful to hear that everything was done in a timely manner. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 23, 2025

Dealership Rating
Employee Rating

Service Department does ok with the bad quality on the GM vehicles. Overall quality of GM vehicles is very poor and won't be buying GM again. More

by PJW148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Feb 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns about the quality of GM vehicles. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure our customers receive the best service possible, and we appreciate your insights. If you'd like to discuss your experience further, please feel free to contact us. We value your input and hope to improve your experience in the future. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 22, 2025

Dealership Rating
Employee Rating

Zach in service has always made it a pleasure to do business with James wood service I would highly recommend him and the whole team to anyone More

by Keith Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Krystal Gipson

Feb 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm thrilled to hear about your positive experience with Zach and our service team at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me! I look forward to serving you again in the future. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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