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Zach Rhine
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Zach Rhine
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
232 Reviews
232 Reviews
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232 Reviews of Zach Rhine
April 10, 2025
Fast and efficient service. Everyone was very courteous and helpful. Went over the service recommendations and when to service again based on my usage. Everyone was very courteous and helpful. Went over the service recommendations and when to service again based on my usage. More
by robsimp
Verified CustomerOther Employees Tagged: Tyler Mayfield
April 08, 2025
Cathy was very pleasant to work with. When it's time for another vehicle I will be back to see Cathy! When it's time for another vehicle I will be back to see Cathy! More
by MAWAKS58
Other Employees Tagged: Cathy Spurgeon, Bryan Stanley
April 01, 2025
We only shop James Wood. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. More
by mmccoy276
Other Employees Tagged: Karen Pattison, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, Jennifer Westerlund, Matt Smith, Dason Howard
March 30, 2025
The service mechanics caused a oil leak, couldn't find it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they put my motor back together on my Camaro with parts to the lifter still in crank case, which impeded in the bottom of a piston. And had the pan off looking for it, and noticed the thrust bearing been hot enough to turn crank blue and still put it back together and tryed to run it. Thankfully it was making noise from the piece of lifter being impeded in bottom of piston. Also had my transmission serviced on my ZL1 1LE Camaro and they short filed it by 2 quarts because they did not know there's a thermal valve that opens at 150 degrees. And did not get it to operating temp so they short filled it. Which I found out when the transmission started slipping. This is the most incompetent dealership I have ever worked with. They have lied to me multiple time and tried cheating me multiple times Also. I have documents and witnesses to prove all of this. I will never ever go back there, it's the most corrupted dealership I've ever seen. More
by TYBIRDDOG
Other Employees Tagged: Nick Huff, Shawn Hooe, David Stokes, Dason Howard
March 29, 2025
Best place to have all your service needs taken care of, used this place years and will continue to do so! used this place years and will continue to do so! More
by PAULJ76
Other Employees Tagged: Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard
March 15, 2025
Zach was able to get my car in quick and check out all I mentioned as an issue. Clay found the probably and fortunately the parts were under warranty. They also made me aware of some other minor issues and mentioned as an issue. Clay found the probably and fortunately the parts were under warranty. They also made me aware of some other minor issues and I was able to get on the road seamlessly. All work was performed while I was at work. It’s nice to have a team that you trust when you’re dealing with a vehicle that’s such a huge part of everyday life. Thanks guys! More
by BROOKLYNN.STAPLETON
Other Employees Tagged: Clay Gillispie
March 12, 2025
Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . definitely buy our next vehicle from James Wood . More
by LEE48
Other Employees Tagged: Starla Johnson, Bryan Stanley, Mark Sanders, Jennifer Westerlund
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