Zach Hunter

It was a Flawless experience! Customer service was excellent! So glad we chose Jim Butler! Customer service was excellent! So glad we chose Jim Butler! More

by am5kds Verified Customer Verified Customer

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I think the service department was really good and efficient and took care of me efficient and took care of me More

by dpollard5555 Verified Customer Verified Customer

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Service was excellent and they handled everything I needed serviced. I will be back for all my service issues moving forward. needed serviced. I will be back for all my service issues moving forward. More

by sean@tpsauto.com Verified Customer Verified Customer

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I will no longer be servicing my vehicle at Jim Butler because of your complete lack of customer service because of your complete lack of customer service More

by jeff_mosley Verified Customer Verified Customer

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Everyone in the service department is always so nice, fast, efficient, and has good knowledge! I wouldn’t want to take my car anywhere else for service! fast, efficient, and has good knowledge! I wouldn’t want to take my car anywhere else for service! More

by sierrarice718 Verified Customer Verified Customer

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Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

by TJ_COWDEN Verified Customer Verified Customer

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The repairs were finished faster than predicted. But you could improve the waiting area. Add something besides coffee and water. Tea for example But you could improve the waiting area. Add something besides coffee and water. Tea for example More

by pklabbee Verified Customer Verified Customer

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Very happy with the service department. They communicated well and answered all our questions. We highly recommend! They communicated well and answered all our questions. We highly recommend! More

by KBRIESACHER Verified Customer Verified Customer

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Scheduling a service for a new but pre-owned 2024 Trax was understandably scheduled out but a rental car was not available to me (even when requesting one at the time the service was scheduled out), at th was understandably scheduled out but a rental car was not available to me (even when requesting one at the time the service was scheduled out), at the time I brought my vehicle in for service. When expressing my frustration about not having access to a rental, the rental manager did come up with a solution and was able to provide me a rental however, he stated that he would allow me to use the rental vehicle scheduled for tomorrows “valued customer” instead. That offended me. My family has now purchased 6 vehicles from Jim Butler. I too am a valued customer. I feel that the manager should have been more mindful in his choice of words. More

by msmaidclean Verified Customer Verified Customer

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Was told oil change and tire rotation would take approximately 90 minutes. It was almost 2 1/2 hours. Second time in your service department, and second time you over promised and under delivered… approximately 90 minutes. It was almost 2 1/2 hours. Second time in your service department, and second time you over promised and under delivered… More

by familymayberry Verified Customer Verified Customer

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