Zach Gresbach
Zach Gresbach at Russ Darrow Honda

Zach Gresbach

Parts Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
73 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.8

73 Reviews

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73 Reviews of Zach Gresbach

December 03, 2025

Dealership Rating
Employee Rating

They always get my car done within an hour quick and fast let me know all details i need for up coming appointments for my car More

by owzawanna
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Dec 03, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

November 22, 2025

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Very clean and the employees are nice. Only issue is that you cannot get in and out for an oil change in less than 2+ hours. I was quoted 1 hour and 15 minutes with a car wash and that was More

by Jmchungerford
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 24, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We truly appreciate your patience and your business. George Matthews george.matthews@russdarrow.com

November 21, 2025

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Rachael was great, she help me with 2022 Honda Passport situation. I will definitely be back and recommend your dealership to others. More

by Kevin Barry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Nov 21, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

November 15, 2025

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Quick service. Informative customer service. Friendly. Good work. Maddie was very good to work with. And she’s cute! More

by DKOONTZ_98
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Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Nov 15, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

November 08, 2025

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Employee Rating

Explained what service was due in an informed way. Good friendly customer service. What i do not like is the 3% charge when using credit. This could force me to look elsewhere for service. More

by Joe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Nov 08, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

November 01, 2025

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I was thrilled that Russ Darrow provided a video overview of my car and the services that were needed, and that they didn't push services that I didn't need. I feel confident that they were honest and had my More

by barb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Adriana Perez

Nov 01, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

November 01, 2025

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My visits to Russ Darrow Honda are always pleasant and worry free. The staff is professional courteous and knowledgeable. The service department does excellent work and is top notch. None better. More

by EGANAUDIO
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

October 13, 2025

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Employee Rating

AWESOME! !! AWESOME very attentive extremely helpful and willing to meet the needs of the customer and deliver!! More

by CURRIM1
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Oct 13, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

October 10, 2025

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The staff are always very helpful and courteous. I trust Russ Darrow. I am a long time and continuing customer. More

by CMCCARTHY30
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

October 03, 2025

Dealership Rating
Employee Rating

Always a great experience, I appreciate them squeezing me in same day for maintenance on my CRV More

by christiand
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

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