Zach Gresbach
Zach Gresbach at Russ Darrow Honda

Zach Gresbach

Parts Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
30 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.8

30 Reviews

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30 Reviews of Zach Gresbach

June 02, 2025

Dealership Rating
Employee Rating

I worked with Maddie. She was excellent. Not sure who Zach is. I had 2 issues with the broader experience: 1) I was not told there was a fee for using credit card forcing More

by Scott.m.meyer
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Jun 02, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Then a nice job thank you will bring my car back to them next time thanyou More

by DONZPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Aleiah Brown

Jun 02, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

May 31, 2025

Dealership Rating
Employee Rating

We were concerned about the car "shuddering" whenever we started the car at a stop sign. We were told it's because the of continuous variable transmission. Less to worry about ... everything else was fine. More

by COMPLEXANALSIS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 31, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

May 16, 2025

Dealership Rating
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They were professional and on top of of getting my car done with a short time span. More

by SWESSELMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

May 16, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

May 15, 2025

Dealership Rating
Employee Rating

All the recommended service was completed quickly. The explanation video I received was helpful and easy to understand. More

by JEREIF9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

May 15, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Been leasing from you for over 10 years now. Very satisfied with everything you do. More

by SHAREE733
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cruz Drahonovsky

May 06, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

Easy service, very professional, fast and efficent . Gave me options for future services and quoted accurately More

by Christian Damiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

April 24, 2025

Dealership Rating
Employee Rating

Joe was very professional but also personable. Explained everything to me clearly. Conscientious about following up. Excellent employee! More

by jollayos
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Apr 25, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

Apr 25, 2025

jollayos responded

Great job i

April 23, 2025

Dealership Rating
Employee Rating

They really did everything they could for my convenience and for my car’s repair. More

by ggiombi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Apr 23, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

April 19, 2025

Dealership Rating
Employee Rating

Rachel is the best! Super knowledgeable and extremely helpful. She'll keep you updated on the process while you wait. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar

Apr 19, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

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