Yairon H Napoles

Excellence Service that far exceeds expectations. Yairon Napoles goes the extra mile and I will refer him as many clients possible. Mauricio Ferreira in Finance Service that far exceeds expectations. Yairon Napoles goes the extra mile and I will refer him as many clients possible. Mauricio Ferreira in Finance is wonderful. This is the 3rd Lexus I lease and he has always assisted with each one. Very helpful and a pleasure to deal with. I will definitely be going back to my 4th lease and hopefully they both will assist me again. Excellent dealership overall. More

Report | Print

Salesmen really help us getting our new Lexus! I had a current lease that was $20k miles over and he was the only salesman from any Lexus dealer willing to wipe out that excess miles and get me int I had a current lease that was $20k miles over and he was the only salesman from any Lexus dealer willing to wipe out that excess miles and get me into my new Lexus NX300 after visiting three other Lexus dealers. More

Report | Print

Superb Experience Drove from Boynton Beach to find the car I wanted. Every step of the way went smoothly. We were very pleased with everyone we came in contact t with. Drove from Boynton Beach to find the car I wanted. Every step of the way went smoothly. We were very pleased with everyone we came in contact t with. More

Report | Print

Vehicle purchase Not from the area called ahead on a vehicle seen online. Stated the car was there this was about 1 hour prior to arrival. When arrived was told he c Not from the area called ahead on a vehicle seen online. Stated the car was there this was about 1 hour prior to arrival. When arrived was told he carbis no longer there shown 3 other similar cars 1st wasn’t clean stated it would be the other two were not in the condition described, small dings and sctatches shown poorly for 1st impressions. Drove 2 hours to see the vehicle that was not there. Don’t know for sure but seemed like they said he car was there just to get us in the door. Ended up purchasing the car we were looking for an hour later at ft ladurdale mercedes. More

Report | Print

Had un-anticipated issue arise My service advisor (Jevel) handled a unexpected issue w/ my vehicle professionally & courteously. He resolved my problem fully & in a timely fashion. My service advisor (Jevel) handled a unexpected issue w/ my vehicle professionally & courteously. He resolved my problem fully & in a timely fashion. Yairon was honest & professional in discussing my purchase & lease options. Yairon did not come across as pushy or "full of it" like many do in the car sales arena. I would be happy to work w/ him in the future. More

Report | Print

Great costumer service Good communication, great development and they save me a lot of money on my new lease I'll recommend it!! thanks angel rodriguez and yairon napoles Good communication, great development and they save me a lot of money on my new lease I'll recommend it!! thanks angel rodriguez and yairon napoles More

Report | Print

Lexus I experienced good customer service at Lexus. The time it took to conduct the service was good also. I would recommend Lexus to anyone willing to rece I experienced good customer service at Lexus. The time it took to conduct the service was good also. I would recommend Lexus to anyone willing to receive service More

Report | Print