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Xavier Lee
Xavier Lee at Heiser Toyota
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Xavier Lee

Parts Rep

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
10 Reviews
4.8

10 Reviews

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10 Reviews of Xavier Lee

December 18, 2024

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Employee Rating

Tom went above and beyond to keep me updated and to not keep me waiting. Appreciate all of his efforts!! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

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Dec 20, 2024

Heiser Toyota responded

Thank you so much for your excellent review, Dan! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 01, 2024

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Employee Rating

A wonderful group of dedicated employees who provide honest estimates on work needed and treat the customer with dignity and respect.. I trust them completely and they have never failed to meet their p More

by MJT-CPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, John Piquette, Lori Gong, Steve Nowak , Christopher Dixon

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Nov 04, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 31, 2024

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Employee Rating

Service writers were nice and informative. I was able to get the information needed to make a good decision on maintenance. More

by rwmson77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

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Oct 31, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 31, 2024

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Employee Rating

Service was performed in a timely fashion. The time waiting to be checked in was a little excessive but the check in process was efficiently performed. Greatly appreciated that coupon discount More

by JOE.YOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff, Matt Foti

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Nov 01, 2024

Heiser Toyota responded

Thank you, Joe, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 28, 2024

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Employee Rating

On time,nice communication between everyone, nice atmosphere for waiting guess, free snacks for. Guess , free coffees for guests… More

by ROGERAMYSAMUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, John Piquette, Steve Nowak

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Oct 28, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 12, 2024

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Employee Rating

Great Service Everytime I Go There It's Starting To Really Feel Like Home At Toyota Thanks To All You Guys. More

by briannextlevel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Darrin Henry, Colt Grandstaff, Peter Miszewski, Tom Lowther, Joshua Porter, Steve Nowak , Shardai Flores

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Jun 12, 2024

Heiser Toyota responded

Thank you for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 26, 2024

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Employee Rating

Charged for 6 hours of labor to drain my transmission fluid. Lied about not being able to source a transmission. Lied about what transmission was in my car. Did not ever perform repairs. More

by mysterylodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Foti, John Piquette

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Apr 30, 2024

Heiser Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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Employee Rating

Peter did a great job of explaining to me what my car needed and made sure that the work got done in a timely manner. I really like working with him and I will definitely be back in the future. More

by asharms13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, John Piquette

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Apr 24, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Peter and our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2024

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Employee Rating

Associate was very helpful and knowledgeable. Easy to work with. Was able to answer every question. More

by ranjanmanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Dixon

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Apr 17, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 09, 2024

Dealership Rating
Employee Rating

We are 10 year very satisfied repeat customers and always request to work with Roger Doukas! More

by toybz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Vincent Lor, Chad Covert, Jakub Kania, Brian Crandall

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Feb 10, 2024

Heiser Toyota responded

We are so glad that Roger had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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