William Westen
William Westen at Handy Toyota
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William Westen

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
247 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

23 yrs, 8 mos

4.8

247 Reviews

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247 Reviews of William Westen

December 25, 2024

Dealership Rating
Employee Rating

Had a very pleasant experience with my visit to have the customer support program repair to the hi pressure fuel pump. Mr Westen greeted me promptly and had me checked in quickly. My RAV4 was completed qu More

by rdlagro55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Handy Toyota responded

Thank you for your review! We appreciate you taking the time to leave us one!

December 24, 2024

Dealership Rating
Employee Rating

Got me in timely. Very courteous once I arrived. Out before time I was told. Will definitely go back. More

by mwaldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

December 23, 2024

Dealership Rating
Employee Rating

Few things needed repair but could t be accomplished there. Other than oil change and tire rotation, I was kinda disappointed. More

by plankster35
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule

December 21, 2024

Dealership Rating
Employee Rating

William Westen was personable and professional. He informed me how long the wait was and my vehicle was done within hat time. More

by Ccsoup1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Handy Toyota responded

Thanks so much for your review! We appreciate you leaving us one!

December 17, 2024

Dealership Rating
Employee Rating

William was very polite professional and explains everything in great detail. Excellent customer service skills. More

by Gmljy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Handy Toyota responded

Thanks for your review! We appreciate you leaving one!

December 16, 2024

Dealership Rating
Employee Rating

Great service and cared for like family, whether it's service or sales team. Everyone we've dealt with has been fantastic. More

by bobabair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2024

Handy Toyota responded

Thank you for the review! We really appreciate you taking the time to leave us one!

December 13, 2024

Dealership Rating
Employee Rating

Staff were all friendly and responsive, on phone and in person. Appreciate that they were able to make an earlier appointment - and seemed happy to do it! More

by jysel5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

December 13, 2024

Dealership Rating
Employee Rating

Great service and wonderful, personal care. Adam and Jesse as well as others on the sales team we're extremely helpful in this purchase! More

by bobabair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Handy Toyota responded

Thanks for your review! We really appreciate you leaving us one!

Dec 16, 2024

bobabair responded

Great group of people at Handy Toyota! Everyone whom we've dealt with since buying of first vehicle there have been very good to work with. The dealership is professionally run and we're happy to be part of the family.

December 07, 2024

Dealership Rating
Employee Rating

I always expect the service department to find a problem whether one exists or not. More

by chandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 05, 2024

Dealership Rating
Employee Rating

Great service , best Toyota dealer around ! Great people make it worth driving too, will never go anywhere Else . More

by adamcrowleypro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule, Ethan Raymond

Dec 05, 2024

Handy Toyota responded

Thank you for the review! We really appreciate you leaving us one!

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