Vincent Lor
Vincent Lor at Heiser Toyota
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Vincent Lor

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
671 Reviews
4.7

671 Reviews

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671 Reviews of Vincent Lor

November 20, 2024

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Employee Rating

My seat belt dont work on a truck I purchased. ..still waiting for real repair More

by stevestvn24
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 20, 2024

Heiser Toyota responded

Steve, Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 13, 2024

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Employee Rating

Resourceful efficient helpful I worked with Peter also when Lori was with another client. Employees here work together to help the customer. Problem was identified and resolved More

by jodam62034
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Lori Gong

Nov 14, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 05, 2024

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Employee Rating

Fast and friendly service for a routine maintenance program. Lobby has good wifi if you want to wait during your service More

by SAMUEL.KARGE
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Dixon

Nov 06, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 01, 2024

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A wonderful group of dedicated employees who provide honest estimates on work needed and treat the customer with dignity and respect.. I trust them completely and they have never failed to meet their p More

by MJT-CPA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 04, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 30, 2024

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The dealer performed routine maintenance and inspection as part of the 10k mile checkup. Everything was fine but, the morning after, while driving in the dark, I realized they had switched the headlight fr More

by fehl_mark
Service Price Transparency
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Recommend Dealer
No
Nov 02, 2024

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Mark, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 24, 2024

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Employee Rating

They bend over backwards to accommodate customers,times got tough and they motored on with out skipping a beat love this dealership More

by CLUBSPRINT92
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther, Christopher Dixon , This lady was managing things don’t know her name but she made everything right

Oct 24, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 23, 2024

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This is my favorite local dealer. They always are able to get me in on short notice and accommodate my needs. I’ve been coming here for years and I trust them dearly More

by JasonRichards
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther, Christopher Dixon

Oct 23, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Jason. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 10, 2024

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The service is always fast and friendly. Everyone is very polite and helpful. And it’s always nice to see the same people each time I go there. More

by ngmiller23
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 04, 2024

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I've been driving great since the year 2017 a new truck every 3 years I enjoy each truck More

by miaturner772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 28, 2024

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Employee Rating

Vince is always helpful! Thank you for making sure we’re always taken care of! Thank you again. More

by Liz414
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Tom Lowther

Sep 29, 2024

Heiser Toyota responded

Liz, It's great to hear that Vince and our team were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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