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Vincent Lor
Vincent Lor at Heiser Toyota
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Vincent Lor

Dispatcher

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
680 Reviews
4.8

680 Reviews

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680 Reviews of Vincent Lor

December 21, 2024

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I have always received great service at Heiser Toyota. Everyone is very accommodating here at Heiser. More

by rlfalzarano
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Recommend Dealer
Yes
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Dec 21, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 20, 2024

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Great service and great people. I am always treated wonderful. I buy all my cars here. More

by klmesa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Jakub Kania, Colt Grandstaff, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Lori Gong

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Dec 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 20, 2024

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Acknowledge you when you enter Goes out of his way to answer questions. Very polite More

by Jad
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Recommend Dealer
Yes
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Dec 21, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 12, 2024

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I have been at this dealership a number of years and so far I have been pleased with my interaction and service! More

by bootyboo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Chad Covert, Jakub Kania, Colt Grandstaff, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Lori Gong

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Dec 12, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 10, 2024

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Service was great no problems no long waiting excellent. and job was great.I would like to thank the Staff of Heiser Toyota well job done. More

by PARKERANTHONY1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Tom Lowther, Joshua Porter , Christopher Dixon

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Dec 10, 2024

Heiser Toyota responded

Thanks, Anthony, for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 09, 2024

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Very friendly very supportive very knowledgeable great location for me recommend others to find a car More

by jeffsathe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Tom Lowther, Joshua Porter, Lori Gong , Christopher Dixon

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Dec 09, 2024

Heiser Toyota responded

Thank you, Jeff, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 08, 2024

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It amazing especially the atención and the way to solve the problems in the vehicle More

by martinezmdp
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 06, 2024

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Employee Rating

Need to be more friendly with customers. Must of dealers wash the car when take it to do the servise. Otherwise good service. More

by THORHEC84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Lori Gong , Christopher Dixon

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Dec 06, 2024

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 26, 2024

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This is th second Toyota car tht. I hv. Purchased from Heiser Toyota . I like the th way that they explain a car problem to yu and they answer your questions. I like doing business More

by DMNTBUTTERFLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Lori Gong , Christopher Dixon

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Nov 27, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 20, 2024

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Employee Rating

My seat belt dont work on a truck I purchased. ..still waiting for real repair More

by stevestvn24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Lori Gong , Christopher Dixon

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Nov 20, 2024

Heiser Toyota responded

Steve, Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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