Vincent Lor
Vincent Lor at Heiser Toyota
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Vincent Lor

Dispatcher

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
703 Reviews
4.7

703 Reviews

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703 Reviews of Vincent Lor

March 24, 2025

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Employee Rating

The technician was very professional and was able yo diagnose and repair my car expeditiously. More

by JEWELRYBYDANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Heiser Toyota responded

Dear Danielle, We are so glad the technician was able to diagnose the issue and repair your car! Thank you for choosing Heiser Toyota. Please do not hesitate to let us know if there's anything else the Heiser Toyota team can assist you with. Thank you, Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2025

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The detail in your cars is exceptional and would come back over and over again just for the detail work,who ever is doing it deserves a raise thank you. More

by quincylucas35
Service Price Transparency
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Recommend Dealer
Yes
Mar 21, 2025

Heiser Toyota responded

Dear Valued Customer, At Heiser, we strive to achieve excellence for every customer. Thank you for your business!

March 21, 2025

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They do a great job keeping my cars running properly and smoothly. I Highly recommend them. More

by lauramgerum
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Recommend Dealer
Yes
Mar 24, 2025

Heiser Toyota responded

Dear Laura, We appreciate your positive feedback. Thank you for your business at Heiser Toyota's service department!

March 03, 2025

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Employee Rating

It is a friendly place compared to where I bought the truck i just dont get a good deal when I buy a truck at heifer overall a nicer, place where I actually talk to the manager about his Mexico vacati More

by richardzahorik08
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2025

Heiser Toyota responded

Thank you for the kind words for our service department, Richard! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 03, 2025

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Terrible service pressured into unnecessary parts treated differently when I refused the suggested unnecessary parts!!!!!!!! More

by aldebbishop
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Recommend Dealer
No
Mar 03, 2025

Heiser Toyota responded

Dear Valued Customer, First and foremost, we want to apologize that you felt you were pressured and treated differently at Heiser Toyota's service department. Please understand, this is not what Heiser stands for. We'd love the opportunity to discuss your experience with you further and hopefully, make things right. Please feel free to contact our service manager, Joe Kuckuk at 414-586-7134 and let us know the best way to contact you and we will reach out. Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

February 21, 2025

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Good work I like to say thank you you doing great I look forward to seeing you again. Thank you More

by wilsoncha
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Recommend Dealer
Yes
Feb 21, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 13, 2025

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Quick, polite and comfortable. Everyone is very nice and the waiting area is very clean. No complaints. More

by AHMCDONALD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 13, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2025

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Great service from the agent who assisted me. Definable coming back for better experience and referral. More

by Taofik.b.idrisabdullahi
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 21, 2025

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Employee Rating

The dealership has changed tremendously service is not as good as it use to be More

by Slreed1953
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 22, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2025

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Employee Rating

Heiser meets my needs! As well as the staff is warm professional and friendly. Thank yoy! More

by BARBARAAMBROSE7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 16, 2025

Heiser Toyota responded

Thank you, Barbara! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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