Vaughn Eviston-Jahnke

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re so glad to hear that Wade provided excellent service and followed up to ensure your maintenance needs were fully taken care of. At Gordie Boucher Ford of Kenosha, we pride ourselves on customer-focused service, and it’s wonderful to know you felt supported every step of the way And we’re happy you enjoyed the cookies just one of the little touches we love to provide our customers! We appreciate your business and look forward to welcoming you back for your next visit. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your wonderful review! We’re thrilled to hear you enjoyed a fantastic car buying experience at Gordie Boucher Ford of Kenosha. Our goal is always to provide a welcoming environment with genuine, non-pushy service so you can feel confident and comfortable with your purchase. We appreciate your business and look forward to helping you with all your future automotive needs. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. We understand your frustration with the lack of vehicle detailing, the no-negotiation process, and the overall impression this left. At Gordie Boucher Ford of Kenosha, we strive to ensure every vehicle is delivered in top condition and that our customers leave feeling confident about their purchase. Clearly, we fell short here, and we would appreciate the opportunity to discuss your concerns further. If you’re open to it, please contact our Sales Manager Drake @ 262-697-0700 so we can learn more about your experience and work toward making it right. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for updating your review to 5 stars! We’re so glad our Service Manager, Belal Barakat, and were able to resolve your vehicle concerns quickly and keep you informed every step of the way. At Gordie Boucher Ford of Kenosha, our goal is always 100% customer satisfaction, and we’re thrilled to know you’re happy with both the service experience and the final results. We truly appreciate your kind words about our dealership team, auto service department, and customer care. Feedback like yours inspires us to keep delivering top-quality Ford service, repairs, and customer support. Thank you for choosing Gordie Boucher Ford in Kenosha, WI we look forward to serving all your future automotive needs! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're honored to have earned your trust and loyalty. It means the world to us that you wouldn’t take your vehicles anywhere else no matter the deal. At Gordie Boucher Ford of Kenosha, we’re committed to providing the kind of service that keeps you coming back. We truly appreciate your continued support and look forward to serving you for many years to come! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the 5 star review, Mark! We're honored that this was your third vehicle purchase with Scott, and we truly appreciate your continued trust. Scott’s transparency, responsiveness, and commitment to making things right are what we strive for in every customer experience. We're glad he was able to resolve your concerns quickly and to your full satisfaction. We look forward to helping you with your next purchase at Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're honored to be called the best place ever to buy a car. From sales and service to reception and management, our entire team at Gordie Boucher Ford of Kenosha is committed to providing a professional, knowledgeable, and caring experience every step of the way. We truly appreciate your kind words and look forward to serving you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're thrilled to hear that you couldn't be happier with your deal—beating CarMax by $3,500 is a big win! We're proud that Ray and Vaughn made this the most pleasant car-buying experience you've ever had. Your trust means a lot to us, and we’re honored to know you’ll be returning for your daughter’s and wife’s next vehicles. Thanks again for choosing Gordie Boucher Ford of Kenosha—we look forward to seeing you again soon! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're thrilled to hear that your vehicle selection and buying experience was seamless and stress-free. Providing excellent customer service and clear communication is what we strive for at Gordie Boucher Ford of Kenosha, and it’s great to know our team delivered. We truly appreciate your recommendation and are grateful for the opportunity to serve you. We look forward to seeing you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We're glad to hear you had a smooth experience purchasing your new F-150. Alfredo, John, and Vaughn will be thrilled to know they helped make it a positive one. We appreciate your business and look forward to serving you again in the future! Sal Pappalardo General Manager