Vaughn Eviston-Jahnke

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Nathan helped take care of the issues with your van and made the process easy while answering all of your questions. It's also great to know Vaughn was there to help support the experience as well. We're happy to hear your van is driving great now. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback and we look forward to helping you again in the future. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that everyone you worked with from sales to finance was a pleasure and delivered an extremely professional experience. Wade and Vaughn will truly appreciate the recognition for making your visit smooth and enjoyable. Thank you for choosing Gordie Boucher Ford of Kenosha. We look forward to assisting you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

DAVID, THANK YOU FOR THE 5-STAR REVIEW! We’re thrilled to hear that our team helps keep your fleet on the road and running strong. Our top-notch service staff takes great pride in supporting our commercial and fleet customers with reliable, timely, and professional service and your feedback means a great deal to us. Thank you for trusting Gordie Boucher Ford of Kenosha as your fleet partner. We look forward to continuing to keep your vehicles moving and your business productive! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re thrilled to hear that Terryn provided professional, helpful service and made sure all your needs were met. At Gordie Boucher Ford of Kenosha, we take pride in delivering a smooth and enjoyable experience for every customer. We appreciate your trust and look forward to working with you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your honest feedback. We’re glad to hear that your buying experience was positive, but we sincerely apologize for the frustration you’ve experienced regarding the headlight issue after your purchase. That’s not the level of communication or follow through we aim to deliver at Gordie Boucher Ford of Kenosha. We completely understand how disappointing it is to be waiting for an update on a part that should have been addressed promptly, especially when it affects your confidence in the vehicle. I’d like to personally review your situation to ensure this is resolved as quickly and fairly as possible. Please reach out to me directly Sal Pappalardo, General Manager, at 262-697-0700 so we can look into the order status and make this right for you. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic feedback! We’re thrilled to hear that Scott provided an honest, transparent experience and helped you get a great deal on your Lincoln. At Gordie Boucher Ford of Kenosha, we take pride in open communication and customer satisfaction every step of the way. We’re so glad you’re happy with your car and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re thrilled to hear you’ve had excellent experiences with both our sales and service teams here at Gordie Boucher Ford of Kenosha. We truly appreciate your loyalty and look forward to welcoming you back when it’s time for your next purchase! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear you were pleased with your visit and that Katie provided helpful, pressure free recommendations. At Gordie Boucher Ford of Kenosha, we’re proud to offer competitive pricing, transparent service videos, and a customer experience built on trust. We truly appreciate your feedback and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful feedback! We’re thrilled to hear that Bradford always makes you feel like his top priority and delivers the attention to detail you deserve. At Gordie Boucher Ford of Kenosha, our goal is to provide every customer with personalized, professional care and Bradford is a great example of that commitment. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear that Katie made your tire replacement smooth, stress-free, and enjoyable. At Gordie Boucher Ford of Kenosha, we pride ourselves on providing fast, helpful, and friendly service, and Katie is a great example of that commitment. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager