Lauren Haak
Lauren Haak at Gordie Boucher Ford of Kenosha

Lauren Haak

Mobile Service Coordinator

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Lauren Haak

August 10, 2026

Dealership Rating
Employee Rating

The mobile unit was early, they completed the repairs in a timely manner. They wre professional and courteous. More

by DAN@GLOBALCONTAINMENTSOLUTIONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're glad Lauren and our Ford Mobile Service team made your experience convenient from start to finish. Arriving on time, completing repairs efficiently, and providing professional and courteous service are exactly what we want our customers to experience. We love being able to bring Ford service directly to our customers' homes or workplaces.. Thank you for choosing Gordie Boucher Ford of Kenosha for your Mobile Service needs. We appreciate your trust and look forward to helping you again! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

July 08, 2026

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Was great! Shuttle service was good this time around! Got a recall taken care of! More

by MERRITT_13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Sam Alcazar

Jul 16, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Bradford, Sam, Lauren, and our Service Team provided a great experience and that our shuttle service made your visit even more convenient. Taking care of your recall efficiently while providing dependable transportation, clear communication, and exceptional customer care is exactly what we strive for every day. We'll be sure to share your kind words with Bradford, Sam, Lauren, and the entire Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 31, 2026

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Employee Rating

Belal and Lauren were awesome at guiding me through the process, since this was my first time having to tow my car in and go through a dealership More

by GIANNACICCHINI05
Recommend Dealer
Yes

Other Employees Tagged: Lauren Haak

Jun 05, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review—we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Belal and Lauren were able to guide you through the process and make your first experience with a vehicle tow and dealership service visit as smooth and stress-free as possible. We know situations like that can be overwhelming, and helping customers feel informed and comfortable every step of the way is exactly what we strive for. We’ll be sure to share your kind words with both Belal and Lauren. Thank you again for trusting our team, and we look forward to assisting you with all of your future vehicle service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 18, 2026

Dealership Rating
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Everyone is amazing! ! I will always buy and service my vehicles with Gordie Boucher Ford of Kenosha! love the cookies from Barb and Karen! More

by KCOOPER0905
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We're glad to hear you always have such a great experience with our team when purchasing and servicing your vehicles. It's also great to know you enjoy the cookies from Barb and Karen they’ve become a favorite for many of our customers! Everyone at Gordie Boucher Ford of Kenosha truly appreciates your loyalty, and we look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

December 07, 2025

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Employee Rating

Overall great experience, no complaints. So much better than Kunes. I would come back and recommend my friends as well. More

by 2382JOhnsoa
Recommend Dealer
Yes

Other Employees Tagged: Lauren Haak

Dec 08, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review! We’re thrilled to hear you had such a great experience with us and we truly appreciate the compliment! Knowing you’d come back and recommend Gordie Boucher Ford of Kenosha to your friends means a lot to our entire team. Thank you again for choosing us. We look forward to welcoming you back for your next visit! Sal Pappalardo General Manager

November 26, 2025

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I never have any complaints. Everyone is always welcoming, friendly, and polite. Best service by far! More

by Lilmomma610
Recommend Dealer
Yes

Other Employees Tagged: Lauren Haak

Nov 29, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review! We’re thrilled to hear that you consistently receive welcoming, friendly, and polite service each time you visit. Knowing that you feel we provide the best service by far truly means a lot to our entire team at Gordie Boucher Ford of Kenosha. Thank you for your continued trust we look forward to delivering the same great experience every time you’re here! Sal Pappalardo General Manager

November 20, 2025

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Employee Rating

Amazing and fast service! would hands down use them again. The video and inspection report are awesome. More

by amckae27
Recommend Dealer
Yes
Nov 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing 5-star review! We’re thrilled to hear that Lauren provided fast and outstanding service. It’s great to know that the video and inspection report helped make the process clear and transparent that’s exactly the experience we aim to deliver at Gordie Boucher Ford of Kenosha. We truly appreciate your feedback and are glad to hear you’d hands-down use us again. We look forward to taking care of you at your next visit! Sal Pappalardo General Manager

November 20, 2025

Dealership Rating
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Great job, will definitely use them again. They even looked up my rewards and applied to this service More

by GETTELMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re happy to hear that Lauren did a great job and that you’ll be using our service team again. We’re also glad our staff looked up your rewards and applied them toward your visit — making sure you receive the benefits you’ve earned is an important part of the experience at Gordie Boucher Ford of Kenosha. Thank you for choosing us, and we look forward to helping you again at your next service appointment! Sal Pappalardo General Manager

November 20, 2025

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The team at Boucher help keep my fleet on the road. Top notch service staff More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 22, 2025

Gordie Boucher Ford of Kenosha responded

DAVID, THANK YOU FOR THE 5-STAR REVIEW! We’re thrilled to hear that our team helps keep your fleet on the road and running strong. Our top-notch service staff takes great pride in supporting our commercial and fleet customers with reliable, timely, and professional service and your feedback means a great deal to us. Thank you for trusting Gordie Boucher Ford of Kenosha as your fleet partner. We look forward to continuing to keep your vehicles moving and your business productive! Sal Pappalardo General Manager

October 27, 2025

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Employee Rating

Great people to deal with my car. \nThey were efficient , and I would go back again More

by knutsen.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear that our team took great care of your car and provided efficient service. At Gordie Boucher Ford of Kenosha, we’re committed to making every visit easy and professional. We appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager

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