Brianna Williams
Brianna Williams at Gordie Boucher Ford of Kenosha

Brianna Williams

Express Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.9
95 Reviews
4.9

95 Reviews

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95 Reviews of Brianna Williams

July 01, 2026

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Employee Rating

They were awesome! They knew that I had pneumonia. They picked up my car. When they brought it back, Samantha put together a care package with a get well note. More

by slange1
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

July 01, 2026

Dealership Rating
Employee Rating

Excellent fast ? ? gracious service with a smile , like the old days , old fashion customer service ! More

by SKREZINSKI
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jul 01, 2026

Gordie Boucher Ford of Kenosha responded

We appreciate you highlighting Brianna’s friendly, old-fashioned approach when servicing your Ford F-150. It’s great to know the visit was both quick and gracious. Let us know if there’s anything else we can help you with. Sal Pappalardo General Sales Manager 262-697-0700

June 29, 2026

Dealership Rating
Employee Rating

Got my oil change and tire rotation at a great price. New tires seemed reasonable. More

by Aaronbajorek
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 29, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for choosing us for your Ford Escape’s oil change and tire rotation. We’re pleased to hear you found the pricing affordable and that the new tire options felt fair. We look forward to serving you again. Sal Pappalardo General Sales Manager 262-697-0700

June 27, 2026

Dealership Rating
Employee Rating

Always friendly Keeps the customer informed Always a great experience no matter the reason there More

by HOCKEYMA65
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 28, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for sharing that Brianna and our team always deliver friendly updates and keep you informed during your Ford Escape service. We appreciate your five-star review and look forward to welcoming you back. Sal Pappalardo General Sales Manager 262-697-0700

June 26, 2026

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Employee Rating

I've brought my car in for 'the works' oil change twice, each time I had a great experience, all workers were kind and informative, the videos gave me confidence everything that was promised was getting don More

by TALULAHJEN
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 26, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for bringing your Ford in for “the works” oil change twice. We’re happy Brianna and our team were kind, informative, and that the videos helped you feel confident in the work done. We look forward to taking care of your vehicle again. Sal Pappalardo General Sales Manager 262-697-0700

June 25, 2026

Dealership Rating
Employee Rating

Informative and helpful staff. Options were given for me to plan future checks Pleasant surroundings More

by Susan S
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 25, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience. We’re delighted Brianna and our team provided informative support and helped you plan future checks. It’s great to hear the service area was welcoming and that your Ford Escape is ready for what’s ahead. We look forward to assisting you again. Sal Pappalardo General Sales Manager 262-697-0700

June 25, 2026

Dealership Rating
Employee Rating

Great experience better than the one from the old place. Would definitely recommend your service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Alcazar, Drake Bowers

Jun 25, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for recommending our service and trusting us with your Ford Ranger. We’re pleased to have improved on your previous experience. Sam looks forward to assisting you again. Sal Pappalardo General Sales Manager 262-697-0700

June 24, 2026

Dealership Rating
Employee Rating

She was very helpful and made buying the tires easy. Super friendly and made you feel like family. Brianna should get a 10! More

by SCOTTFIRE5
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 24, 2026

Gordie Boucher Ford of Kenosha responded

It’s wonderful to hear that Brianna’s friendly approach made your Kia Telluride tire purchase easy and welcoming. We’re thrilled she earned a perfect rating from you. Thank you for choosing us for your service needs, and we look forward to assisting you again. Sal Pappalardo General Sales Manager 262-697-0700

June 22, 2026

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Employee Rating

Everyone is very courteous and helpful. Hospitality is a 10!! They genuinely care for your vehicle. More

by Derek.styles01
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 22, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, Derek we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brianna and our team provided such a courteous and helpful experience. Delivering exceptional hospitality while taking great care of our customers and their vehicles is exactly what we strive for every day. It’s wonderful to hear that you felt genuinely cared for throughout your visit. We’ll be sure to share your kind words with Brianna and the rest of our service team. Thank you again for trusting us with your vehicle. We look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 18, 2026

Dealership Rating
Employee Rating

Brianna is thorough, professional, kept me informed throughout the day, explained my options with the pluses and minuses. She really is great to work with! More

by REBECCAJOHNSON862
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jun 22, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Brianna provided such a thorough and professional service experience. Keeping customers informed, clearly explaining repair and maintenance options, and helping them make the best decision for their vehicle is exactly what we strive for every day. We’ll be sure to share your kind words with Brianna. Thank you again for trusting us with your vehicle, and we look forward to assisting you with all of your future service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

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