All the staff i encounter at James wood are top notch!
They are always very friendly and professional. They make you feel like family!
They are always very friendly and professional. They make you feel like family!
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by DENNISALEE54
Verified Customer
Verified Customer
Other Employees Tagged:
Shawn Hooe
, Marty Mitchell
Jan 16, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Your feedback means a lot to our team, Dennis! I truly appreciate your kind words about our staff at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you feel welcomed and valued like family. We look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Great to work with.
Their knowledge and honesty dealing with their customers and the product and services (labor and materials). The salesperson and truck management wa
Their knowledge and honesty dealing with their customers and the product and services (labor and materials). The salesperson and truck management was great to work with.
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by AGGIE0
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! I'm glad to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on our knowledge and honesty, and it's wonderful to know that our salesperson and truck management made your visit enjoyable. We hope to see you again soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
This was the easiest purchase for a vehicle I have ever
had! We were just stoping for a quick look on our way to go Christmas shopping. They had several options in my price range, went over all the feature
had! We were just stoping for a quick look on our way to go Christmas shopping. They had several options in my price range, went over all the features for each vehicle during our test drives, and had our trade in looked at and a trade in price ready when we got back to the office. The paperwork was quick and we were out the door in my new truck in time to finish Christmas shopping that evening.
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by Monica M
Verified Customer
Verified Customer
Dec 30, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, Monica! I am thrilled to hear that your vehicle purchase experience at James Wood Chevrolet Buick GMC Decatur was so smooth and enjoyable. It's great to know that you found the perfect truck and that our team was able to assist you efficiently. Your kind words are appreciated, and we look forward to helping you again in the future. Enjoy your new truck and happy holidays!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
We received customer service that went above and beyond,
starting in sales and finishing in finance.
starting in sales and finishing in finance.
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by northjohn234
Verified Customer
Verified Customer
Dec 27, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your great feedback! I am glad to hear that you received exceptional service from our team at James Wood Chevrolet Buick GMC Decatur, both in sales and finance. I appreciate your support, and we look forward to assisting you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
My salesman, Drew was great, he made the process easy and
enjoyable, Tyler the sales manager was great too.
enjoyable, Tyler the sales manager was great too.
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by jeff@melacontracting.com
Verified Customer
Verified Customer
Dec 19, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your awesome review, Jeff! I'm pleased to hear that Drew and Tyler made your experience at James Wood Chevrolet Buick GMC Decatur enjoyable and smooth. We appreciate your feedback and hope to see you again soon!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
James Wood Motors, Inc - Buick Chevrolet GMC is the Best
place to buy and service vehicles. The staff is friendly, wonderful and helpful. My family and I buy and service our Buicks, GMC and Chevrolet vehicl
place to buy and service vehicles. The staff is friendly, wonderful and helpful. My family and I buy and service our Buicks, GMC and Chevrolet vehicles at James Wood in Decatur, Texas. Bob Miller is a Great salesman; he goes the extra mile. Thank you, Raymond Wood for a Great Dealership, and staff. Raymond, you are upholding the highest standards your father James Wood set many years ago. Thank Y'all, M Fisher
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by M FISHER
Verified Customer
Verified Customer
Service Price Transparency
Dec 14, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, M. Fisher, for your wonderful review! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to hear that you and your family have had positive experiences buying and servicing your Buicks, GMCs, and Chevrolets with us. Bob is indeed a valuable member of our team, and we're glad he could assist you. We look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Dec 15, 2025 -
M FISHER responded
Brandt, we enjoy every trip and staff at James Wood Buicks, GMC and Chevrolet in Decatur, Texas. Thank you and have a Blessed Christmas to you, you family and the James Wood Dealership family. We look forward to a Great 2026 with Y'all. M Fisher
Quick and easy, love my new truck.
Highly recommended dealership and Tyler is the man to talk to
Highly recommended dealership and Tyler is the man to talk to
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by dkmurphy84
Verified Customer
Verified Customer
Other Employees Tagged:
Marty
Nov 14, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback! I am glad to hear you had a quick and easy experience at James Wood Chevrolet Buick GMC Decatur and that you love your new truck. Tyler appreciates the shout-out. We look forward to serving you again soon.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
This is my second car to buy at James Wood.
They are easy to work with, and Karen was exceptional at knowing the details of the different cars I was considering and answering all my questions.
They are easy to work with, and Karen was exceptional at knowing the details of the different cars I was considering and answering all my questions. My experience was easy and hassle-free!
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by barrie_sherrill
Verified Customer
Verified Customer
Oct 25, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Sherrill! I am thrilled to hear that this was your second positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Karen was able to assist you effectively and make your car buying process easy and hassle-free. We appreciate your trust in us and look forward to helping you with any future needs. Enjoy your new car!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Great dealership, entire staff very cordial and
professional, very prompt in completing the transaction, offerings and all the reasons when needing a GM vehicle who to contact!!
professional, very prompt in completing the transaction, offerings and all the reasons when needing a GM vehicle who to contact!!
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by dana.a.prather
Verified Customer
Verified Customer
Oct 25, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Dana! I'm thrilled to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing cordial and professional service, and we appreciate your recognition of their efforts. We look forward to assisting you with your GM vehicle needs in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I have been purchasing/leasing vehicles from James Wood
Motors/James Autopark, including service and body shop since 1990 (37 years), I will keep doing business with them.
Motors/James Autopark, including service and body shop since 1990 (37 years), I will keep doing business with them.
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by JRBASTIAN
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your continued loyalty and support over the years! I truly appreciate your trust in James Wood Chevrolet Buick GMC Decatur for all your vehicle needs, from purchasing to service. We're looking forward to serving you for many more years to come!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com