Tyler Kline | Page 50

1100 Miles Away..... I made the right choice While searching for my Ford Certified F150, I became my own obstacle in the sales process by learning about the many packages; engines, colors, etc., While searching for my Ford Certified F150, I became my own obstacle in the sales process by learning about the many packages; engines, colors, etc., to where there were only 4 units available in the US that fit my needs. From the first communication I made to Klaben Ford Lincoln, to the ongoing follow up, it was clear to me that this Dealer understands that being different and genuinely customer centric is the right place to be. Many would be dissuaded by the distance, but during my 17 hour drive back to Florida, I had plenty of time to reflect on the best possible buying experience...ever! So to Tyler, Jen, and the many others behind the scene who make all this happen the way we want and expect, I extend my highest level of gratitude and appreciation. Rich Klaben, you should be proud that your team represents your Dealership in the exemplary fashion in which they do. I wish everyone continued success! Craig Hickle More

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Long Distance Negotiation I was dealing 2,000 miles away so all communication was by e-mail. I found Tyler extremely responsive to all my numerous questions about the vehicle I was dealing 2,000 miles away so all communication was by e-mail. I found Tyler extremely responsive to all my numerous questions about the vehicle I was interested in. No matter what I asked he got me the answer and thoroughly explained. It is difficult to buy any vehicle you can personally see, but this experience with Klaben made it seamless. Would definitely recommend any prospective buyer seek out Tyler. More

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Great place to buy a car! Tyler and Brandon were very friendly and took all the time we needed to explain everything. Told us things about the car that we wouldn't have thought Tyler and Brandon were very friendly and took all the time we needed to explain everything. Told us things about the car that we wouldn't have thought to ask about. Very good experience. More

by SHERRILOU52 Verified Customer Verified Customer

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They did it again!!! I was worried about getting out of my lease but as always Klaben had it handled. I was still a little ways out but had my eye on a new vehicle and the I was worried about getting out of my lease but as always Klaben had it handled. I was still a little ways out but had my eye on a new vehicle and they found the way. As always every one was nice and the process was smooth. Thank again Klaben for the great deal and wonderful experience. More

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Great service! Louis was a great help! I didn't expect to walk out of there with a new truck but he was able to exceed my expectations within my price point. He list Louis was a great help! I didn't expect to walk out of there with a new truck but he was able to exceed my expectations within my price point. He listened to what my husband and I wanted and was able to go above that. If you're looking for a new car, definitely come talk to Louis! More

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Poor workmanship I bought my vechicale, it had a crack down the windshield, they fixed it had to drive a 1:30 back to get it done said I was disappointed in the deati I bought my vechicale, it had a crack down the windshield, they fixed it had to drive a 1:30 back to get it done said I was disappointed in the deatiling on the outside of vechicale they took it down to get the car rap and sticker residual off. Got it back and left and washed it the whole bottom on both sides under black trim still has new car rap pices left all over it. There was no back up camera in it I asked the sales man was nice enough to tell me it would be better to get my own and put it on myself. So no I have to pay someone to detail it right. Very dissatisfied with the care taken. I see 20,000 is not enough to get attention on how a vehicle is presented!!! I am going to buy a new truck next year and because of this I am now looking elsewhere!!!! More

by jasonruffley7 Verified Customer Verified Customer

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My experience was great Amazing service!!! Bought my first used car from here thanks to Tyler Kline! He and Rich Klaben really helped me get what i wanted and i couldn’t be h Amazing service!!! Bought my first used car from here thanks to Tyler Kline! He and Rich Klaben really helped me get what i wanted and i couldn’t be happier with my purchase!!! I would so recommend anyone to go here!! Thanks guys, you rock! More

by morgandevlinn21 Verified Customer Verified Customer

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Tim and Tyler are the best!! What a dynamic duo. Tim and Tyler made my experience enjoyable. I don't believe that many people would say car shopping/buying is enjoyable, but i What a dynamic duo. Tim and Tyler made my experience enjoyable. I don't believe that many people would say car shopping/buying is enjoyable, but it truly was. They explained everything about the costs and breakdown of the car and answered all my questions. Quite a bit of time was spent with me going over the technology package, and how to use all the bells and whistles. Plenty of laughs were shared. Everyone I came in contact with was courteous , friendly and helpful. Christine was also a joy even though I was handing over my money. She was friendly and professional. A friend told me to go to Klaben because they were nice. He certainly was right. I still need to thank him. I too will be recommending Klaben Ford Lincoln in Kent. More

by LESLIEANNMAGDA Verified Customer Verified Customer

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Awesome Experience! Thank you to the Klaben Ford Lincoln team for a truly pleasurable buying experience. Tyler returned my email inquiry promptly and scheduled an appoin Thank you to the Klaben Ford Lincoln team for a truly pleasurable buying experience. Tyler returned my email inquiry promptly and scheduled an appointment for a visit at my convenience. One the day I arrived, the vehicle I inquired about was cleaned off, warmed up and waiting on me to test drive. Tyler listened to my likes and wants and made recommendations to help me find the perfect car. I LOVE it! I couldn't be happier. Everyone I encountered was a pleasure. More

by Lincoln1 Verified Customer Verified Customer

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Honest Sales Professional I had be looking for a car for my daughter she’s 17 and I wanted something that I felt was a reliable used car. I decided to go with Certified Pre-own I had be looking for a car for my daughter she’s 17 and I wanted something that I felt was a reliable used car. I decided to go with Certified Pre-own Ford Focus. After visiting a couple different Ford dealers I decided to contact Klaben. I spoke to Tyler over the phone when I arrived he listened to what I need for her and did a excellent job helping pick the right car that was in my budget. He was honest and not your normal high pressure car salesperson. More

by rhollowayvcs Verified Customer Verified Customer

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