On time delivery, gives rides ,pleased with the service
and work they do. Easy to schedule service. Wish they could give an exterior car wash with service
and work they do. Easy to schedule service. Wish they could give an exterior car wash with service
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by saravasnananaramasamy4689
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We appreciate all the feedback, saravasnananaramasamy4689! Sounds like we hit all the marks for great service and will consider your other suggestions. Thanks for stopping by, and please let us know when you need a future service appointment for your Honda!
I would like to thank you Trieu for helped me to get my
new Honda Accord at Norm Reeves
new Honda Accord at Norm Reeves
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by Le Ngo
Verified Customer
Verified Customer
Other Employees Tagged:
Ty Trieu
Oct 28, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda, Le Ngo! We will pass on your kind words to Ty Trieu regarding the help you received. Thanks so much, and we can't wait to help you again!
Ty is a very experience salesman and he very helpful and
nice. Norm Reeves dealer know how to take care of there customers.
nice. Norm Reeves dealer know how to take care of there customers.
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by tojustin71
Verified Customer
Verified Customer
Oct 22, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for the glowing rating! We’re always here to help with any of your car-related needs. Come by anytime.
I’ve been multiple times for tire pressure and they did
nothing. I went to the one in Buena Park and they fixed it the first time I went.
nothing. I went to the one in Buena Park and they fixed it the first time I went.
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by Zay
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We regret to hear about your experience with our service center and would like to learn more about your experience. Please contact us at a time that works for you. Thank you.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com
Amazing experience!
Ty was patient and helpful thru the whole process. Ari in financing was informative and helpful.
Ty was patient and helpful thru the whole process. Ari in financing was informative and helpful.
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by Ladiedyanna
Oct 10, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for the glowing review! We look forward to seeing you again soon.
Ty was very no pressure sales.
Helpful with info. Knowledgable and friendly. The whole Norm Reeves Staff were friendly. Process was smooth and easy.
Helpful with info. Knowledgable and friendly. The whole Norm Reeves Staff were friendly. Process was smooth and easy.
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by mhoang1
Verified Customer
Verified Customer
Oct 10, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We’re so pleased you had a positive experience with us! Feel free to reach out anytime.
Ty Trieu very good sale person he was a great guy and
helped me whatever I needed❤️
helped me whatever I needed❤️
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by Le Ngo
Other Employees Tagged:
Ty Trieu
Oct 09, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for the great review! We’re here to help whenever you need us—hope to see you again.
Repeat customer of Ty’s here, our second experience with
him today didn’t disappoint. Ultra professional, knowledgeable and a pleasure to do business with. Will call Ty again the next time we are in the ma
him today didn’t disappoint. Ultra professional, knowledgeable and a pleasure to do business with. Will call Ty again the next time we are in the market for another car. Thank you, Ty!
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by ocmurphy8
Oct 07, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We’re thrilled to hear you enjoyed your visit and Ty's customer service! Feel free to stop by anytime or reach out if you need further assistance.
The person at finance side who handled final contract and
car transaction isn’t professional, poor service, constant texting on his phone, didn’t explain what we are signing, simple a paper shuffler.
car transaction isn’t professional, poor service, constant texting on his phone, didn’t explain what we are signing, simple a paper shuffler.
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by purchase18008
Verified Customer
Verified Customer
Sep 30, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We are concerned by your feedback and would like to learn more about your experience with us. Please get in touch so that we can provide you with 5-star service next time!
Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com
Avery was a great help on getting the vehicle I wanted.
I will definitely consider this dealership again for any purchases.
I will definitely consider this dealership again for any purchases.
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by jpizano1788
Verified Customer
Verified Customer
Other Employees Tagged:
Avery
Sep 24, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Your review made our day! Thanks for choosing us, and we’d love to welcome you back in the future.