Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
4.9
109 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 5 mos

Industry Experience

10 yrs, 7 mos

Specialties & Trainings

technician training

express service writer training

4.9

109 Reviews

Write a Review

109 Reviews of Trey Starnes

December 24, 2025

Dealership Rating
Employee Rating

The service department does an extraordinary job. I never feel like they are trying to charge me more or do more maintenance than what is needed for my vehicle. I bought this car as a three-year-old More

by mjacob.stl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 23, 2025

Dealership Rating
Employee Rating

Great service! Done in half the expected time. Car runs like it is new again! More

by Dwatson2054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your support and trust in us.

December 18, 2025

Dealership Rating
Employee Rating

Huge shoutout to Trey and Chris at Autohaus for taking incredible care of me. They were able to fit me in on short notice, clearly explain what was going on with my car, and get everything fixed quickly a More

by Husein Brdarevic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Dec 18, 2025

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to work with you at Autohaus. Chris and Trey would appreciate your review, and I can't wait for them to read it. We can't thank you enough for your support and can't wait to have you with us again.

December 10, 2025

Dealership Rating
Employee Rating

Great experience! They diagnosed a problem that was not of their making that had caused me frustration and I’m thrilled! More

by ashaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a positive experience. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

November 20, 2025

Dealership Rating
Employee Rating

Would go to no other BMW dealership than Autohaus. Customer for 30 years.they are the best More

by Sljourdain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Autohaus BMW responded

Thanks for your continued support and the kind words you've shared in this five-star review mean the world to us. We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such a positive feedback once again. You're always welcome here!

November 11, 2025

Dealership Rating
Employee Rating

The service agent was helpful, friendly and took extra time to answer my questions as a new BMW owner. More

by Birdie Boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

November 06, 2025

Dealership Rating
Employee Rating

We had our first oil change and it was a very smooth and easy process More

by Toddmjanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Autohaus BMW responded

Todd, thank you for the review! We pride ourselves as accommodating, transparent, and friendly as possible in order to create a 5 - star experience with us. Thank you for choosing Autohaus BMW, we ae thrilled to hear about this experience. Can't wait to service you again in the future.

November 06, 2025

Dealership Rating
Employee Rating

My technician David Mainini was very thorough and helpful in getting my car serviced! I like that they send a detailed video report of the multipoint inspection. More

by Pri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquis Mischeaux, Zinaida Bajramovic, Brittany Weiss , The Ladies at checkout are always a pleasure

Nov 06, 2025

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

November 05, 2025

Dealership Rating
Employee Rating

I never visited that dealer before it was great. Great service loved it 5 stars. More

by Terrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 30, 2025

Dealership Rating
Employee Rating

The dealership is first class! They’re not corporate owned so it makes a big difference. They scheduled a loaner, kept me posted and then called me when my car was ready for pick u More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

1
...

Dealership Inventory (313 Vehicles)

new 2026 BMW 330 car, priced at $54,025
2026 BMW 330
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $87,425
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $78,275
2026 BMW X5
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 760 car, priced at $143,400
2026 BMW 760
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 330 car, priced at $53,875
2026 BMW 330
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW X2 car, priced at $43,000
2025 BMW X2
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive