My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department
Read moreDealership Experience
3 yrs
Industry Experience
11 yrs, 2 mos
Specialties & Trainings
technician training
express service writer training
138 Reviews
Write a Review138 Reviews of Trey Starnes
January 30, 2025
The service was very thorough and efficient. We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee, sodas, and snacks galore. If waiting for car repairs can be pleasant, Autohaus meets the mark. More
Other Employees Tagged: Todd Feuerhaken, Brittany Weiss
January 29, 2025
I worked with Trey, who was extremely thorough and knowledgeable about what was going on with my car. I was extremely grateful for his outstanding customer service and excellent work. I would definite knowledgeable about what was going on with my car. I was extremely grateful for his outstanding customer service and excellent work. I would definitely only work with Autohaus on any BMW that I have or purchase in the future. Thank you so much! More
Other Employees Tagged: Chris Clem, Chris Buie
January 28, 2025
Very professional and attention to details the follow up and review process was fantastic I would highly recommend this dealer ship and review process was fantastic I would highly recommend this dealer ship More
Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer
January 28, 2025
I took my X7 to Autohaus for scheduled maintenance. Trey Starnes, my Service Advisor, was very helpful in getting me in and out quickly. Great communication & assistance in setting up a follow up app Trey Starnes, my Service Advisor, was very helpful in getting me in and out quickly. Great communication & assistance in setting up a follow up appointment to address another issue. More
January 24, 2025
Service is always friendly and prompt. Always kept well informed on progress of my car. Always kept well informed on progress of my car. More
Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer
January 11, 2025
Returned for a recall which was done quickly and efficiently as promised. Friendly and courteous staff. efficiently as promised. Friendly and courteous staff. More
Other Employees Tagged: Todd Feuerhaken , Clayton Kueper
January 02, 2025
Great service and always on top of the process. The dealer provided me a loaner for the duration of the service. The dealer provided me a loaner for the duration of the service. More
Other Employees Tagged: Todd Feuerhaken
December 18, 2024
Everyone was great from checking in to video of service review to checking out. This is a great service center. review to checking out. This is a great service center. More
Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer

