Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
130 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 9 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

technician training

express service writer training

4.9

130 Reviews

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130 Reviews of Trey Starnes

April 24, 2026

Dealership Rating
Employee Rating

Started on time. Everybody was polite. The waiting area was clean and well stocked. No complaints More

by srblackwell55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Weiss

Apr 24, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 13, 2026

Dealership Rating
Employee Rating

Great experience with my Advisor Trey. He is clear and informative and always gives me the best recommendations. The Service teck, Cadin is great as well. He is also informative and for More

by scott haggerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Autohaus BMW responded

Scott, thanks for the review! We're thrilled that you had an amazing experience with Trey in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 09, 2026

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Thanks for an efficient, quick and pleasant service appointment. Everything was straightforward from scheduling, no delays upon arrival and quick service. More

by Wonderwoman
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

April 03, 2026

Dealership Rating
Employee Rating

Quick service turnaround, no issues with the work performed or staff. Chris B. Was helpful when I had a question on future service required. More

by Nick O.
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Autohaus BMW responded

Thank you so much for your kind review! We're so glad that Chris was able to assist you. Chris is truly an asset to our team, and it's always wonderful to hear that his efforts are appreciated. We'll be sure to pass along your feedback to him. If there's anything else we can do for you, don't hesitate to reach out!

March 20, 2026

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Employee Rating

My sales and service experience with Autohaus BMW has been very positive. Trey Starnes has been the service advisor for my service appointments and he is an excellent communicator and always ensures that More

by DANNYGKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Autohaus BMW responded

Danny, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed Trey in our service department with a positive experience. You'll always welcome here at Autohaus!

March 19, 2026

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Employee Rating

Autohaus is a great dealer to work with, I’ve never had any issues and the service has been great More

by Oscarpvpz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2026

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

March 15, 2026

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Employee Rating

This is a wonderful dealership. Very accommodating, very professional, always ready to help explain things, etc., etc. I cannot imagine purchasing my cars anywhere else! More

by Nancymacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson , Brandy Wise

Mar 16, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with

March 11, 2026

Dealership Rating
Employee Rating

I took my ‘24 X7 in for its annual routine scheduled maintenance. As always, the service team was professional and provided timely communication. Special shout out to my service advisor, Trey Star More

by Don V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Autohaus BMW responded

Don, thanks for the review! We're thrilled that you had an amazing experience with Trey in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

March 09, 2026

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Employee Rating

Unable to repair rear traffic alert system, which is concerning as this is a safety issue in backing up More

by Docrobfischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 03, 2026

Dealership Rating
Employee Rating

They were courteous, professional, with skilled service technicians, and the dealership offered the amenities a customer would want. More

by iamstevehoffmann
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

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