Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
135 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 11 mos

Industry Experience

11 yrs, 1 mo

Specialties & Trainings

technician training

express service writer training

4.9

135 Reviews

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135 Reviews of Trey Starnes

June 22, 2026

Dealership Rating
Employee Rating

They charge an extra 2% if you use a credit card to pay for service. Next time I’ll check other dealers re credit card fees and take my business to any that does not charge the fee More

by Joe
Service Price Transparency
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Recommend Dealer
No

June 12, 2026

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Wonderful place full of helpful employees! Very fast getting us in an out of there. More

by Kunz
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Pittman

Jun 13, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services with a positive experience.

May 13, 2026

Dealership Rating
Employee Rating

Trey was great. Friendly, fast, thorough and helpful. Service was provided quickly and the mechanic’s video walkthrough was useful. More

by Brent
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Recommend Dealer
Yes
May 18, 2026

Autohaus BMW responded

Brent, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed Trey in our service department with a positive experience. You'll always welcome here at Autohaus!

May 12, 2026

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Trey was very knowledgeable and helpful throughout the whole process of ordering my special rims for my vehicle from Germany and when the warehouse in Germany sent the wrong rims Trey was on top of the si More

by thompson0555
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zinaida Bajramovic

May 18, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience with Trey in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 29, 2026

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Professional, efficient and accurate. Service lived up to the promise I received when I purchased my vehicle. More

by Jmosupremo22
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Recommend Dealer
Yes
Apr 29, 2026

Autohaus BMW responded

Thanks for the 5 - star review! We always strive to give our best to help our customers and I'm glad that service met your expectations. We appreciate the feedback and hope you visit us again!

April 24, 2026

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Started on time. Everybody was polite. The waiting area was clean and well stocked. No complaints More

by srblackwell55
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Weiss

Apr 24, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 13, 2026

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Employee Rating

Great experience with my Advisor Trey. He is clear and informative and always gives me the best recommendations. The Service teck, Cadin is great as well. He is also informative and for More

by scott haggerty
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Autohaus BMW responded

Scott, thanks for the review! We're thrilled that you had an amazing experience with Trey in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 09, 2026

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Thanks for an efficient, quick and pleasant service appointment. Everything was straightforward from scheduling, no delays upon arrival and quick service. More

by Wonderwoman
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Recommend Dealer
Yes
Apr 09, 2026

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

April 03, 2026

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Employee Rating

Quick service turnaround, no issues with the work performed or staff. Chris B. Was helpful when I had a question on future service required. More

by Nick O.
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Recommend Dealer
Yes
Apr 04, 2026

Autohaus BMW responded

Thank you so much for your kind review! We're so glad that Chris was able to assist you. Chris is truly an asset to our team, and it's always wonderful to hear that his efforts are appreciated. We'll be sure to pass along your feedback to him. If there's anything else we can do for you, don't hesitate to reach out!

March 20, 2026

Dealership Rating
Employee Rating

My sales and service experience with Autohaus BMW has been very positive. Trey Starnes has been the service advisor for my service appointments and he is an excellent communicator and always ensures that More

by DANNYGKING
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Autohaus BMW responded

Danny, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed Trey in our service department with a positive experience. You'll always welcome here at Autohaus!

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