Melanie Burkemper
Melanie Burkemper at Autohaus BMW

Melanie Burkemper

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
40 Reviews
4.7

40 Reviews

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40 Reviews of Melanie Burkemper

August 31, 2026

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Employee Rating

They have done a great job maintaining our X7. Brittany Weiss has been instrumental with the latest service issue and we are so very thankful. More

by A Poucher
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Weiss, Cassie Rackhaus

Aug 31, 2026

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed working with Brittany. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

August 31, 2026

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Great Sales, Service, and Parts Departments. There is a good variety of new and used vehicles in decent condition for decent prices. The Service team does a great job on minor and major servic More

by 2manyguitars
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Zinaida Bajramovic

Aug 31, 2026

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about us and the dealership! It is wonderful to hear that Autohaus were able to provide you with excellent experience and we strive to provide our customer with great service. We look forward to working with you in the future.

Aug 31, 2026

2manyguitars responded

It's my pleasure to share my opinion of what I consider to be an excellent business.

August 12, 2026

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Outstanding service and communication by the entire team including valet, service technician, service desk and cashiet More

by Ken.mallin
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Recommend Dealer
Yes
Aug 12, 2026

Autohaus BMW responded

Thanks for the 5 - star review! Ken, you made our day with this review. We strive to deliver great experiences consistently so we can hear about fantastic reviews like this one. It's customers like you who make our work so rewarding. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your trust in us.

August 07, 2026

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All personnel are polite and helpful Service Department is very knowledgeable and keep progress updates. The dealership is warm and welcoming More

by lvritter01
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Recommend Dealer
Yes
Aug 07, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

July 31, 2026

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Great service, Melanie, our service advisor, was wonderful to work with. Everyone was friendly and respectful. More

by DB
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Recommend Dealer
Yes
Jul 31, 2026

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed Melanie in the service department and your experience with us! We appreciate the great review and look forward to working with you again.

July 29, 2026

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Great service department… great care for my car. Video review of services performed and car condition adds confidence to the experience More

by rdelmonte
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Jul 29, 2026

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

July 28, 2026

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Great ambiance, amenities, staff and service. Everything you would expect from a luxury car dealership. More

by abelsonb
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Recommend Dealer
Yes
Jul 28, 2026

Autohaus BMW responded

On behalf of Autohuas BMW, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit again!

July 28, 2026

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Autohaus has always been fast and respectful for each visit Ive had. Their service department is reliable and the staff are friendly. More

by jrock771
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Recommend Dealer
Yes
Jul 28, 2026

Autohaus BMW responded

Thanks for the 5 - star review! We're delighted to hear that our team provided you with outstanding services. Autohaus goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of our work.

July 25, 2026

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Overall the dealership is one of the best that I've dealt with. The only knock that I have is the service technicians don't do everything they can to satisfy issues with my vehicle. More

by robinsfam21
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Recommend Dealer
Yes
Jul 27, 2026

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, and we're committed to making all of customers happy. If there's anything else we can help you with please don't hesitate to let us know.

June 12, 2026

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Employee Rating

Very organized and customer friendly. Service performance is detailed to tge clients. I always receive excellent service. Thank you! More

by Carmen
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear we was able to assist you. Once again thanks for the review and for visiting Autohaus!

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