Tony Moenster
Certified Sales Consultant
McCluskey Chevrolet
9673 Kings Auto Mall Road
Cincinnati, OH 45249
7 Reviews
Write a Review7 Reviews of Tony Moenster
February 20, 2026
HORRIBLE CUSTOMER SERVICE. I WILL NEVER BUY FROM HERE AGAIN!!!! 4-5 years this problem has yet to be resolved. In 2021 I bought a 2022 Chevrolet Silverado 1500 LTD. Part of my I WILL NEVER BUY FROM HERE AGAIN!!!! 4-5 years this problem has yet to be resolved. In 2021 I bought a 2022 Chevrolet Silverado 1500 LTD. Part of my purchase included a spray in bed liner. I was told at the purchase that I would be contacted about scheduling the spray in liner. I waited several weeks before I attempted to contact this dealership after not hearing anything. I was told to leave a message, and someone would be back in contact with me. That never happened! I then received a e-mail about getting my car serviced there. I replied that I would not schedule any service until the spray in liner was resolved. I was told that the message has been passed along to the service manager and I should receive a reply promptly. Never happened. Time passed, and now in 2026 the original sales rep. Tony Belafonte, contacts me to see if I want to purchase a new vehicle. I told him that the spray in liner that was supposed to come with the original purchase never happened. Weeks of texting Tony, sending pictures of the truck bed, and more texting went on. Last text I received on Jan 22, 2026 was “Yeah, they are trying to find the deal. It was so long ago… next time I’m in I’ll give it [picture of truck bed with no liner] to the manager… Hang in there. I’ll know something the first part of next week.” Its now Feb, 20,2026. Almost, a month later and I have no response. This is horrible communication, customer service, and customer relations!!! Everyone at that dealership who is involved with this should be ashamed of themselves! Once they get your money, they no longer care about you as a customer! More
Other Employees Tagged: Chuck Maly, Tim Shaw, Karen Shepherd, Bob Burnett, Gary Dozier, Keith McCluskey , Tony Belefonte
January 24, 2026
Looking at the vehicle, it seems to have damage that is consistent with an accident which I was told was not in an accident which I specifically asked about to the sales person I was dealing with. You can consistent with an accident which I was told was not in an accident which I specifically asked about to the sales person I was dealing with. You can tell there was a headlight repair and repairs done to the hood of the car. Also they charged me $1800 roughly to some kind of service fee pertaining to fixing up the car. I forgot the exact term but I also was not told about this fee, I only noticed it when I went back to read the paperwork that I signed. More
Other Employees Tagged: Dan Hoffman, Eric Dirheimer, Don Butts, Mike Drescher, Hank Kolks, Ken Hetzer, Craig Kinsley, Victoria Franklin, Greg Halko , Jorge
January 22, 2026
Tony was so very helpful and did everything to get me in a vehicle that I wanted and made sure I felt comfortable and had everything I needed I’ll be using him for now on. a vehicle that I wanted and made sure I felt comfortable and had everything I needed I’ll be using him for now on. More
January 19, 2026
I only had the car for less than 30 days and the tire sensor went out. wanted me to pay for it. As well as an tire that had a nail in it. My road side coverage paid for the tire. Then still only had the sensor went out. wanted me to pay for it. As well as an tire that had a nail in it. My road side coverage paid for the tire. Then still only had the car 38 days. First time using the sun roof. the motor goes out. Now costing me $900 to over a 1,000 dollars to be fix. Why should I have to pay for the sun roof motor? Seems to me it was going bad when I purchase the car. It Could have work just enough to be sold. Two things happen within less than 40 days, That I'm being charge for. It still haven't been 60 days yet, I've made three car payments. Try to get some result in this matter, none that was to my satisfaction. I still have to pay to get the sunroof motor fix. As of today only had the car for 45 days. Already have to pay to get things fix, plus pay the car note. It really sucks, More
November 14, 2025
Buyers beware. Be sure to monitor your loan on any trade in as they will tell you false information to take as long as they can. My loan is now in default starting Be sure to monitor your loan on any trade in as they will tell you false information to take as long as they can. My loan is now in default starting tomorrow so I'm making a payment on a car that is not in my possession that I traded in on 10/18 due to Mccluskey Chevrolet lack of urgency and good faith. More
Other Employees Tagged: Brad in Finance and Josylynn in Accounting
April 11, 2016
Only place we buy from or allow to service our cars I just purchased a '16 Corvette through Tony Moenster. I can't recommend him highly enough. He had everything arranged to that when my Corvette was I just purchased a '16 Corvette through Tony Moenster. I can't recommend him highly enough. He had everything arranged to that when my Corvette was built and ready to pick up, the process was smooth and very quick. In ordering the car, he was low pressure. He didn't try to force options on us that we didn't need or want. When it comes to servicing our Corvettes, I only deal with Larry Mallot at McCluskey. He has a reputation for being a Corvette expert, and I've always been pleased with his service. More
Other Employees Tagged: Larry Mallot
February 28, 2011
I was very pleased with the professional service I received at McCluskey. They were very knowledgeable and worked hard to find a car that I liked at a price that was within my budget. I have known t received at McCluskey. They were very knowledgeable and worked hard to find a car that I liked at a price that was within my budget. I have known the president of McCluskey, Mr. Mike Kelsey, for many years. This is the second car I have purchased from them and I am very pleased with their service. More
Other Employees Tagged: Walt Kelsey, Tony Moenster

