Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
54 Reviews
4.8

54 Reviews

Write a Review

Dealership Experience

1 yr

54 Reviews of Tommy Mackey

February 08, 2026

Dealership Rating
Employee Rating

Tommy was great and I felt like he really wanted the best for my vehicle! The waiting area was also very nice and comfortable while I waited for service. More

by faustinewalcott
Recommend Dealer
Yes

February 05, 2026

Dealership Rating
Employee Rating

Didn’t fix my side door and my ladder went missing on my work truck. More

by eric.monroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 01, 2026

Dealership Rating
Employee Rating

I liked the way they were very courteous, attended me fast, Hope to see you on the next Oil change. Thanks More

by silverio.espinoza6973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

January 29, 2026

Dealership Rating
Employee Rating

Ray Brown is the best! He's gentle, yet firm and is magical with a lube job. More

by GMoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Brown

January 23, 2026

Dealership Rating
Employee Rating

I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w More

by joshuadom26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2026

Dealership Rating
Employee Rating

Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

by dorenestefaniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 10, 2026

Dealership Rating
Employee Rating

Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

by hollywoodjohnnyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2026

Dealership Rating
Employee Rating

Great service. They always updated on the process of my vehicle and had no issues. More

by sanchezb18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 03, 2026

Dealership Rating
Employee Rating

The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 31, 2025

Dealership Rating
Employee Rating

Excellent customer service and great environment for customers. Facility very well laid out. Well maintained and very clean. More

by rturner4509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (263 Vehicles)

new 2026 Ford Escape car, priced at $26,981
2026 Ford Escape
new
Black Metallic exterior
Automatic
All-wheel Drive
used 2019 Ford EcoSport car, priced at $12,775
2019 Ford EcoSport
used
Diamond White exterior
Automatic
Front-wheel Drive
used 2024 Ford Expedition car, priced at $52,985
2024 Ford Expedition
used
Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Escape car, priced at $27,436
2026 Ford Escape
new
vapor blue metallic exterior
Automatic
All-wheel Drive
used 2024 Ford Bronco Sport car, priced at $25,985
2024 Ford Bronco Sport
used
Azure Gray Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $56,166
2026 Ford Explorer
new
Vapor Blue exterior
Automatic
Four-wheel Drive