Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
49 Reviews
4.8

49 Reviews

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Dealership Experience

11 mos

49 Reviews of Tommy Mackey

January 18, 2026

Dealership Rating
Employee Rating

Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

by dorenestefaniuk
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Recommend Dealer
Yes

January 10, 2026

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Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

by hollywoodjohnnyp
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Recommend Dealer
Yes

January 08, 2026

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Great service. They always updated on the process of my vehicle and had no issues. More

by sanchezb18
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Recommend Dealer
Yes

January 03, 2026

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The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
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Recommend Dealer
Yes

December 31, 2025

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Excellent customer service and great environment for customers. Facility very well laid out. Well maintained and very clean. More

by rturner4509
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Recommend Dealer
Yes

December 26, 2025

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Tommy did an excellent job coordinating my oil change and inspections. I had made a last minute appointment and I was in and out 30 minutes earlier than his estimate. It was a very pleasant experience. More

by 2karenann
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Recommend Dealer
Yes

December 20, 2025

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Amazing staff, they got my vehicle in and out with no hassle. 10/10 service and will come back again! More

by Matschroeder96
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Recommend Dealer
Yes

December 19, 2025

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Bill Parks and Thomas Mackey were great I would recommend this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. More

by Cleetus Macfarland
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Recommend Dealer
Yes

December 17, 2025

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Had a great experience with my service writer Tim, the technician Chano did great work fixing my vehicle, even had a quick chat with Tommy the service director all great people that put my mind at ease. W More

by jrocket7283
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

December 15, 2025

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I was very happy with the quick service and the man helping me was very knowledgeable More

by Dicy Mulchrone
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Recommend Dealer
Yes
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