Tommy Mackey

Tommy did an excellent job coordinating my oil change and inspections. I had made a last minute appointment and I was in and out 30 minutes earlier than his estimate. It was a very pleasant experience. inspections. I had made a last minute appointment and I was in and out 30 minutes earlier than his estimate. It was a very pleasant experience. More

Report | Print

Amazing staff, they got my vehicle in and out with no hassle. 10/10 service and will come back again! hassle. 10/10 service and will come back again! More

Report | Print

Bill Parks and Thomas Mackey were great I would recommend this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. More

Report | Print

Had a great experience with my service writer Tim, the technician Chano did great work fixing my vehicle, even had a quick chat with Tommy the service director all great people that put my mind at ease. W technician Chano did great work fixing my vehicle, even had a quick chat with Tommy the service director all great people that put my mind at ease. Would absolutely bring my vehicle back for any and all service needs! More

Report | Print

I was very happy with the quick service and the man helping me was very knowledgeable helping me was very knowledgeable More

Report | Print

Amazing guys perfect service good communication I would like to give Customer service and maintenance technician hundred star. like to give Customer service and maintenance technician hundred star. More

Report | Print

Great to work with. Kept on schedule. Very friendly service staff. So far so good o the repair. Kept on schedule. Very friendly service staff. So far so good o the repair. More

Report | Print

Napleton Ford of oak lawn Is the best Ford in Chicagoland area! The staff is amazing and the techs are A+ very knowledgeable! Tommy and Pj in service are wonderful people! area! The staff is amazing and the techs are A+ very knowledgeable! Tommy and Pj in service are wonderful people! More

Report | Print

Bill P the senior service advisor was absolutely awesome to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. More

Report | Print

Service writer was very professional. He kept me updated throughout the day on my cars status. Excellent!!! He kept me updated throughout the day on my cars status. Excellent!!! More

Report | Print