Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey | Page 8

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
117 Reviews
4.8

117 Reviews

Write a Review

Dealership Experience

1 yr, 8 mos

117 Reviews of Tommy Mackey

January 08, 2026

Dealership Rating
Employee Rating

Great service. They always updated on the process of my vehicle and had no issues. More

by sanchezb18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 03, 2026

Dealership Rating
Employee Rating

The Service Manger & Commercial Service Manger & entire staff very professional & helpful with my repairs! Courteous! More

by Ray1906qs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Rutkowski, Bill Parks, Jake Pierson, Chris Knasiak, Rudi Bandemer , Timothy Harris, Sean Sims, Parts Department

December 31, 2025

Dealership Rating
Employee Rating

Excellent customer service and great environment for customers. Facility very well laid out. Well maintained and very clean. More

by rturner4509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 26, 2025

Dealership Rating
Employee Rating

Tommy did an excellent job coordinating my oil change and inspections. I had made a last minute appointment and I was in and out 30 minutes earlier than his estimate. It was a very pleasant experience. More

by 2karenann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 20, 2025

Dealership Rating
Employee Rating

Amazing staff, they got my vehicle in and out with no hassle. 10/10 service and will come back again! More

by Matschroeder96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 19, 2025

Dealership Rating
Employee Rating

Bill Parks and Thomas Mackey were great I would recommend this place to anyone and While I was waiting I had a chance to speak to Joe Etzkorn and Donny Boros. I’ll be back for the next oil change. More

by Cleetus Macfarland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2025

Dealership Rating
Employee Rating

Had a great experience with my service writer Tim, the technician Chano did great work fixing my vehicle, even had a quick chat with Tommy the service director all great people that put my mind at ease. W More

by jrocket7283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

December 15, 2025

Dealership Rating
Employee Rating

I was very happy with the quick service and the man helping me was very knowledgeable More

by Dicy Mulchrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2025

Dealership Rating
Employee Rating

Amazing guys perfect service good communication I would like to give Customer service and maintenance technician hundred star. More

by Marwanolaimat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris

December 12, 2025

Dealership Rating
Employee Rating

Great to work with. Kept on schedule. Very friendly service staff. So far so good o the repair. More

by Tim.mckee485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
8
...

Dealership Inventory (298 Vehicles)

new 2026 Ford Explorer car, priced at $51,726
2026 Ford Explorer
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $54,314
2026 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $34,399
2026 Ford Bronco Sport
new
Space White Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $65,681
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2024 Ford Explorer car, priced at $36,889
2024 Ford Explorer
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2022 Hyundai Tucson car, priced at $27,407
2022 Hyundai Tucson
used
Quartz White exterior
Unknown
All-wheel Drive