Tommy Mackey | Page 8

This dealership is very attentive and nice. They called me to remind me of my oil change. When I got there they changed my oil checked my battery and fixed my tire. They called me to remind me of my oil change. When I got there they changed my oil checked my battery and fixed my tire. More

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Waited to long for vehicle to be finished, but service manager was accommodating and was very professional in trying to resolve the issue and compensate the mishap. manager was accommodating and was very professional in trying to resolve the issue and compensate the mishap. More

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Very professional all the staff are excellent. They explain everything to you and let you know what your car needs before they proceed. Bill Jake Matt are all very helpful. They can give you a rid They explain everything to you and let you know what your car needs before they proceed. Bill Jake Matt are all very helpful. They can give you a ride home also. I am a female and never felt taken advantage of by any of the staff members. Love this place !!!! It’s not overwhelming like some of the bigger dealerships. Thanks guys. Maureen Popp More

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I called with a problem in the morning and brought my F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Nap F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Napleton Ford of Oak Lawn. More

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Friendly, quick, and had my car back to me in a timely fashion. The mechanic working on my car was fantastic. A+ fashion. The mechanic working on my car was fantastic. A+ More

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Everything was great from the drop off till pick up I have nothing bad to say have nothing bad to say More

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I was greeted kindly. my wait time was great. Was explaining that was right and what I'll need in the future. Job we'll done. my wait time was great. Was explaining that was right and what I'll need in the future. Job we'll done. More

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My service advisor Tim Harris was Awesome! He was very attentive. Quick to ask me if I needed assistance. Great social skills. He was very attentive. Quick to ask me if I needed assistance. Great social skills. More

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This dealership uses deceptive business practices. I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but also New contract adding on $29 thousand for Bronco More

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Great customer service, Especially from Tim. He’s always friendly and very helpful. Thank you! Family of Napleton Ford!! Keep up the good work! We needs smiles and generosity like yours!!! He’s always friendly and very helpful. Thank you! Family of Napleton Ford!! Keep up the good work! We needs smiles and generosity like yours!!! More

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