Tom Tunnell
Tom Tunnell at BMW of Westlake

Tom Tunnell

Parts Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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5.0
39 Reviews
5.0

39 Reviews

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39 Reviews of Tom Tunnell

January 07, 2026

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Employee Rating

4th car that I’ve purchased from bmw of Westlake. They’ve always been great with me. Ask for Nez he’s very knowledgeable and knows his cars!! More

by Amf201985
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Purchase Time
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Recommend Dealer
Yes
Jan 09, 2026

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

October 16, 2025

Dealership Rating
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Really just the most amazing dealership you can go to. The service department is amazing. More

by bmquick08
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We can't wait to see you again, have a great day.

October 02, 2025

Dealership Rating
Employee Rating

I really can't think of a better place to have my car serviced. The whole service department is fun to talk with and professional to work with. The technicians are top notch and always fix my car. The pa More

by BQUICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

BMW of Westlake responded

We're so glad that we were able to go above and beyond your expectations!

September 21, 2025

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Employee Rating

Adam Moon and his team are true professionals. They treat customers like family and go out of their way to accommodate them More

by HOUSHOLDERW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Nez Faraj

Sep 23, 2025

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

September 14, 2025

Dealership Rating
Employee Rating

Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. More

by FPALMERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

BMW of Westlake responded

Fred, we are so happy to read such a great review about BMW of Westlake!

July 18, 2025

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Employee Rating

My car was well taken care of at BMW Westlake. They went the extra mile to get my battery and radio fixed right. More

by JDHORTON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jul 20, 2025

BMW of Westlake responded

Thank you so much for the positive review!

January 19, 2025

Dealership Rating
Employee Rating

Brittaney and the crew were amazing. Couldn't ask for a better place for service More

by bmquick08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

November 24, 2024

Dealership Rating
Employee Rating

The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

November 19, 2024

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Employee Rating

Great facility, great staff. They have all the latest products and services that bmw offers More

by llabenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell, Mathew Povroznik

Nov 22, 2024

BMW of Westlake responded

Thank you for sharing your positive experience!

September 29, 2024

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Employee Rating

I brought my car in for some recall work to be done and a couple of other issues were found. One of them involved a part that was just replaced by a third party repair shop weeks earlier. Instead of just ch More

by DARREN_BARR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

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