Tom Trout | Page 12
Service Manager
Toyota of Cleveland
3560 Village North Blvd SW
McDonald, TN 37353
143 Reviews
Write a Review143 Reviews of Tom Trout
June 09, 2016
Everyone friendly and helpful. Good experience. Salesman, Sales Manager, etc. all polite and knowledgeable. Always very impressed with Service Department. Finance man explained Good experience. Salesman, Sales Manager, etc. all polite and knowledgeable. Always very impressed with Service Department. Finance man explained plans thoroughly. Have used Cleveland Toyota for years. Always good experience. More
Other Employees Tagged: Kyle Armao, Brad Doty, JR Willoughby
June 09, 2016
GREAT Good sales people, management. willing to work with you to get the deal done. great selection of cars available. Took real good care even after the Good sales people, management. willing to work with you to get the deal done. great selection of cars available. Took real good care even after the sale was done. Honest dealership, did everything they said they would do, plus some. More
Other Employees Tagged: Monte' Burney , Zane Carpenter, Vimal Roy, Roger Thompson
April 30, 2016
Great dealership Great people Toyota of Cleveland is the best dealership you will find anywhere. The folks that work there are some of the most honest and kindest people you will e Toyota of Cleveland is the best dealership you will find anywhere. The folks that work there are some of the most honest and kindest people you will ever buy from. Their sales and service department are 100% the best. I have bought 20+ cars over a fifteen year relationship with them. They have always treated me with respect, they truly care for their customers and donate back to their community graciously. From the owner, general mgr., sales, and service you will not find anyone better for your vehicle needs. If your in need of a new or used vehicle go see them. Ask for Brad Doty, he will take care of you from the time you meet until you are happy with your purchase, it doesn't end with Brad after the sell either he will be available to help you with any questions you may have in the future, a true professional in the car industry! More
Other Employees Tagged: Monte' Burney, Tyler Ratledge, Keith Jackson , Kyle Armao, Brad Doty, Cedric Elliott, Anthony Sims, Bill Smart, JR Willoughby
April 28, 2016
Camry.. I purchased Camry #3 from Roger Thompson, a delightful, courteous and professional salesman. He made my husband and I feel very comfortable. Roger kn I purchased Camry #3 from Roger Thompson, a delightful, courteous and professional salesman. He made my husband and I feel very comfortable. Roger knows how to treat people with honesty and respect. I will continually recommend to family, friends, anyone who has a need to buy a car. Roger knows his stuff and is not pushy. His team works well in offering the best affordable deals to meet your needs. thanks Roger for being the man you are at all times. The same yesterday, today, and forevermore. God's love shines throughout Toyota of Cleveland. More
Other Employees Tagged: Tyler Ratledge , Anthony Sims, Roger Thompson
April 14, 2016
Service Worth Coming Back For Having purchased from Toyota of Cleveland before, after having another make of car all but purchased I decided to check Toyota out and in Cleveland as Having purchased from Toyota of Cleveland before, after having another make of car all but purchased I decided to check Toyota out and in Cleveland as well. I couldn't be happier with my experience or the Camry! I am glad to keep coming back to this dealership year after year! More
Other Employees Tagged: Tyler Ratledge , Ashley Gasaway, Reta Maynor, Bill Smart
March 24, 2016
Very good I like doing business wit Toyota of Cleveland. They help you every way possible and don't pressure you. They keep it real and down to earth. I like doing business wit Toyota of Cleveland. They help you every way possible and don't pressure you. They keep it real and down to earth. More
Other Employees Tagged: Brad Doty, Lee Harrell
March 09, 2016
Great Service Thanks for the great service and making an appt. on short notice! Everyone was friendly and several of the employees took time to talk to me and make Thanks for the great service and making an appt. on short notice! Everyone was friendly and several of the employees took time to talk to me and make suggestions on future servicing. More
March 09, 2016
Good service Always experience good service every time vehicle is serviced. Staff is always friendly, eager to get service started. They always take time to specif Always experience good service every time vehicle is serviced. Staff is always friendly, eager to get service started. They always take time to specifically let you know what extras need to be attended before addressing them. More
February 26, 2016
Scheduled Maintenance I'm quite pleased with the scheduled maintenance and recall services performed at Toyota of Cleveland. There are closer Toyota dealers in my area but I'm quite pleased with the scheduled maintenance and recall services performed at Toyota of Cleveland. There are closer Toyota dealers in my area but I prefer Toyota of Cleveland over the others. More
February 16, 2016
Did not buy from me ... Not a priority Had consistent minor concerns with lights but once out of warranty was told the casing MELTED! I own 2011 Prius purchased out of state and was told b Had consistent minor concerns with lights but once out of warranty was told the casing MELTED! I own 2011 Prius purchased out of state and was told by current service manager no idea why it melted but implied it was because we had purchased where we purchased and that the other dealer was doing something wrong. Then charged us forty dollars to tighten a bulb. Very unprofessional and rude Plainly stated that his priority lays with who purchases from his dealership. No apologies . Not who I would choose to have as a part of my team Toyota! More
Other Employees Tagged: None
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