Tom Trout
Tom Trout at Toyota of Cleveland

Tom Trout | Page 11

Service Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
143 Reviews
5.0

143 Reviews

Write a Review

143 Reviews of Tom Trout

May 14, 2017

Dealership Rating
Employee Rating

great Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade More

by robertsuits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Jackson, Susan Tubbs , Sean Murphy

May 15, 2017

Toyota of Cleveland responded

Thank you for the kind words about Parts and Service. I would love to know more about your comments about not being able to purchase from the Sales Department so please call me at 423-664-9715 or e-mail me at charlesn@toyotaofcleveland.com. Thanks! Charles Neff

May 03, 2017

Dealership Rating
Employee Rating

They know and do there Jobs well Weather buying new or having your car serviced both are done well. I have no second thoughts about were all the safety points checked or taking off on More

by Dave#9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Andy Peek

May 09, 2017

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland. I see you weren't able to give us 5-stars so if you would like to contact me (Charles Neff) at 423-664-9715 or e-mail me at charlesn@toyotaofcleveland.com, I would love to talk to you about how we can improve.

March 25, 2017

Dealership Rating
Employee Rating

Excellent My car is 2002 Highlander.... still drives like new ! I purchased car here, been regular keeping up with all service. I recommend this dealership . More

by Qwesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2017

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland and the 5-star review!

March 01, 2017

Dealership Rating
Employee Rating

Windshield sprayers Tom Trout was able to help me with an issue with the windshield sprayers. He was so nice and knowledgeable. This was my 2nd trip, but he made it my la More

by mblair
Recommend Dealer
Yes
Mar 04, 2017

Toyota of Cleveland responded

Thank you for sharing your experience!

February 26, 2017

Dealership Rating
Employee Rating

Quick and great service. Service is always quick and the service people are very helpful. They are very knowledgeable and willing to assist me in any of my questions. More

by jgurgone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Maradiaga

Feb 27, 2017

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

February 10, 2017

Dealership Rating
Employee Rating

Good service all around. From checking in to checking out ... Fast, personable, informative, and friendly service. I would definitely recommend Toyota of Cleveland's service d More

by Toytruck5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Durbin

Feb 10, 2017

Toyota of Cleveland responded

Thank you for the recommendation and for the kind words!

December 23, 2016

Dealership Rating
Employee Rating

Used Car Purchase I make an eighty mile round trip drive passing up another Toyota dealer in to have my two Priuses serviced at Toyota of Cleveland. I have bought two P More

by carboy-ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Doty

October 17, 2016

Dealership Rating
Employee Rating

Service Visit Just to let you guys know that you are appreciated and the service doesn't get any better. Thank you for all that you do to keep my vehicle on the roa More

by BCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Murphy, Tammy Myers

June 27, 2016

Dealership Rating
Employee Rating

Excellent experience ALWAYS. Everything was excellent except the technician forgot to wipe the excess oil that drained out of the engine off of the truck where it had collected a More

by fentonscruggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Durbin

June 20, 2016

Dealership Rating
Employee Rating

Great sales and Service!! Anthony Sims in service is always courteous, helpful, knowledgeable and goes above and beyond to assist me. Service manager Tom Trout always checks on More

by Tom C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Doty, Anthony Sims

...
11
...

Dealership Inventory (192 Vehicles)

new 2026 Toyota Land Cruiser car, priced at $74,309
2026 Toyota Land Cruiser
new
Heritage Blue/Grayscape exterior
Automatic
Four-wheel Drive
used 2023 Toyota Highlander Hybrid car, priced at $33,994
2023 Toyota Highlander Hybrid
used
Wind Chill Pearl exterior
Automatic
All-wheel Drive
used 2018 Hyundai Santa Fe Sport car, priced at $7,993
2018 Hyundai Santa Fe Sport
used
Pearl White exterior
Automatic
All-wheel Drive
used 2018 Subaru Outback car, priced at $23,991
2018 Subaru Outback
used
Crystal Black Silica exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $49,803
2026 Toyota Tacoma
new
Black exterior
Automatic
Four-wheel Drive
used 2023 Toyota Highlander car, priced at $33,992
2023 Toyota Highlander
used
Wind Chill Pearl exterior
Automatic
Front-wheel Drive