Tom Terrill | Page 47

Excellent Service. I went in expecting to purchase a used vehicle. Tom was very knowledgeable and courteous. He took the time to give me all of my options and was never I went in expecting to purchase a used vehicle. Tom was very knowledgeable and courteous. He took the time to give me all of my options and was never pushy. Great purchase experience with no stress Highly recommend. More

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Purchase of a 2017 330xi An extremely positive experience. Each person I dealt with was courteous and helpful. Tom Terrill was extremely helpful throughout the decision making An extremely positive experience. Each person I dealt with was courteous and helpful. Tom Terrill was extremely helpful throughout the decision making process. I can't say enough positive things about him. More

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Amazing Dealership and great employees We picked up our 2018 BMW 5 Series just yesterday. What a great experience - right from the person that fielded our email to the sales executive we ha We picked up our 2018 BMW 5 Series just yesterday. What a great experience - right from the person that fielded our email to the sales executive we had the pleasure to work with to the account manager that got our paperwork signed. The whole family enjoyed it. The best part was there was absolutely no selling. Just honest answers and good education. We got to choose the car we liked and got to make an informed decision, thanks to the knowledge they imparted. Would recommend to anyone living in the area that your next car should be from here. More

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Fantastic Experience with Flemington BMW The overall experience with Flemington BMW, benefited from efficient and friendly communication with its salesperson Tom and the general manager Jan M The overall experience with Flemington BMW, benefited from efficient and friendly communication with its salesperson Tom and the general manager Jan Micheal, has been wonderful and one of the best compare to my previous experience (this is my second beamer btw). They were very thorough and clear when explaining my options and were also very quick in response regarding my questions and concerns, not to mention that they both made me very comfortable talking to them. With all that I was able to have all the paper work done and drive my new beamer home within a week and Tom provided me a to-do list (I am a PA resident) which makes things much easier. I would highly recommend Flemington BMW and definitely a FIVE STAR to Tom. More

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As enjoyable as a car-buying experience can get. This was a pleasant and positive experience from my initial online inquiry, to getting a prompt reply that I would hear from Sales, to requesting Tom This was a pleasant and positive experience from my initial online inquiry, to getting a prompt reply that I would hear from Sales, to requesting Tom Terrill (with whom I dealt a few years ago, though I ended up leasing elsewhere because the car I wanted was not in stock), to sitting with Tom and explaining what I was looking for, to his immediate follow-up with the requested information and sealing the deal, and--finally--the personal and personable interaction with Jan Michael Blakley for the financing. I never felt rushed, or pressured, or neglected in any way. To the contrary, everyone involved could not have been more helpful. Finally, Tom dispels the negative stereotype that auto salespeople often have: it was a pleasure dealing with such a helpful, candid individual, who clearly was looking out for my best interests, even when it was not necessarily to his financial advantage. I knew that I could rely on his judgment and expertise, and he did not let me down. That's the type of service that instills loyalty among customers, but is seen too rarely. Thanks for everything, Tom! More

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My first BMW! My experience with Tom Terrill was positive and overall very pleasant. He was knowledgable about the vehicle, answered all my questions and did not pr My experience with Tom Terrill was positive and overall very pleasant. He was knowledgable about the vehicle, answered all my questions and did not pressure to make a quick decision. When my car was ready, he took time to go over the controls and all the functions. My 2018 X3 is great, I love the driving experience, and I feel very proud own my first BMW. More

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Best Buying Experience Like everyone else out there we dread buying a car because of the car sales people. Let me tell you right away the staff at Flemington BMW never made Like everyone else out there we dread buying a car because of the car sales people. Let me tell you right away the staff at Flemington BMW never made me feel "Sold". Everyone was extremely helpful and we found our car and were on our way in a matter of hours. Don't forget to bring the title for your trade in because you will find your next BMW at flemington More

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Great Experience! I just leased my 4th car from Tom, and I can't say enough about his dedication and commitment to providing the best customer service possible! Tom al I just leased my 4th car from Tom, and I can't say enough about his dedication and commitment to providing the best customer service possible! Tom also knows the technical details of the BMW's inside and out, it can be challenging to learn about all of the new features of a car but he makes it easy. The rest of the staff at Flemington that I dealt with made the trade-in and new lease process go very smoothly. More

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Excellent New Car Purchase Experience This was our 3rd new vehicle purchase from Flemington BMW. We would never consider shopping at any other dealership. The trade-in and purchase proce This was our 3rd new vehicle purchase from Flemington BMW. We would never consider shopping at any other dealership. The trade-in and purchase process was seamless. A special thank you to Agata G and Tom T for their personal attention. More

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An Outstanding Team Working with Tom, Vince and Noha was a pleasure. They were personable, open to discussion and provided direct, comprehensive answers to my many questi Working with Tom, Vince and Noha was a pleasure. They were personable, open to discussion and provided direct, comprehensive answers to my many questions. I experienced them to be very knowledgeable, informative and supportive as I completed test-drives, reviewed options, debated models and compared/contrasted cars for hours. I love my new X5 and highly recommend that anyone interested in a BMW go directly to Flemington-- where ever they are, it is well worth the drive. More

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