Tom Terrill | Page 74

This is my first BMW (I always had MB)and thanks to this dealeship my overall opinion about BMW changed. Tom is very knowledgeable and responsive to all my questions. The service is excellent and the qualit dealeship my overall opinion about BMW changed. Tom is very knowledgeable and responsive to all my questions. The service is excellent and the quality of work excellent. I highly recommend Flemington BMW and Tom Terrill as the salesman. More

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After having 3 Audis it was time for a change..I was new to BMW and had no idea where to begin. I worked with Tom Terrill from start to finish who was FANTASTIC! Not once did I feel pressured to lease or bu to BMW and had no idea where to begin. I worked with Tom Terrill from start to finish who was FANTASTIC! Not once did I feel pressured to lease or buy. He calculated and explained in detail four different financial options for me to choose from so I would feel comfortable with the monthly payment. He constantly kept me updated on the status of the car, and took care of all my Audi lease paperwork so switching to BMW was an absolute breeze. He thoroughly explained the difference between each car, as well as each package that is offered..it was so, so easy and not at all stressful. I picked up my car a few days later, and he carefully explained every form I had to sign, and then explained what every single button in the car did. I would have been absolutely lost without his guidance!! I left the dealership feeling confident in understanding what the car had to offer, and he even gave a check up call the next day to see if I had any concerns. Flemington BMW is awesome, free car washes for the entire time I have the car! Tom also went out of his way and returned my old license plates during his break! Seriously, Flemington BMW was incredible, and when you go, you HAVE to work with Tom!! He is hands down the best, truly cares about the customer and what they want, and it is truly genuine. Definitely sticking with BMW now, and ask for Tom when you go!! More

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This is the second new BMW that we purchased with Tom Terrill. Tom always keeps us updated with phone calls. He is very knowledgeable about BMW's. We always look at car colors on the road and pick out Terrill. Tom always keeps us updated with phone calls. He is very knowledgeable about BMW's. We always look at car colors on the road and pick out our own color but Tom very patiently helped us pick out the interior color. He always remembers us when we call him for whatever reason. We also have our 10 year old Z3 serviced at Flemington BMW. It is a unique and comfortable experience taking our cars for servicing. In summation, we are extremely happy with the Flemington BMW dealership sales and service department. In the past (since 1968), we have always had Volvo's. The last Volvo we purchased was in 1999. We had trouble with both the vehicle and the dealership. More

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After bad experiences at 2 other BMW dealerships, we called Flemington BMW and spoke to Tom Terrill. We knew right away we were dealing with the right person. When we met him in person it only confirmed called Flemington BMW and spoke to Tom Terrill. We knew right away we were dealing with the right person. When we met him in person it only confirmed his outstanding customer service. He even put up with our two small children during the whole process. From first phone call to delivery to a follow up call a few days later to make sure everything with our new 740 was going fine, Tom gets 5 stars. More

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My BMW Salesperson was very helpful, spending more than 2 hours explaining all details of how different models of BMW function. The whole process was organized and efficient. A big thank you goes out to Fl hours explaining all details of how different models of BMW function. The whole process was organized and efficient. A big thank you goes out to Flemington BMW and Tom Terrill. I would recommend this dealership. More

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This is the second BMW I have purchased from Flemington BMW. Tom Terrill ALWAYS makes us feel like we are part of a family. He is personable and goes WAY out of his way to make this purchase enjoyable and BMW. Tom Terrill ALWAYS makes us feel like we are part of a family. He is personable and goes WAY out of his way to make this purchase enjoyable and meaningful. He is knowledgeable about the product and does anything he can to put us in the vehicle we wanted. When ever I visit the dealership (for any reason) both Tom and Mike Riccardi (Service manager) know me by name, ask how I am doing, how is the car, how is my family etc. Do you know how rare and special that is? I will continue to buy cars from this dealer and send all my friends there. More

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By far the best sales experience we have ever experienced when purchasing a new automobile. Tom Terrill demonstrated outstanding follow-up and attention to our requests for information, as well as spending when purchasing a new automobile. Tom Terrill demonstrated outstanding follow-up and attention to our requests for information, as well as spending many hours with us on the date of delivery to ensure our understanding of the extensive capabilities of the new vehicle. We couldn't have been more pleased! We look forward to purchasing at Flemington BMW in the future and will recommend this fine dealership to our colleagues and friends. More

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My wife, Marsha and I have purchased 5 new BMW's from Tom Terrill and each one was a great experience. Tom is very knowledgeable about all the vehicles we purchased. Tom is very personable and gives us a pr Terrill and each one was a great experience. Tom is very knowledgeable about all the vehicles we purchased. Tom is very personable and gives us a preview about upcoming future changes in the various BMW models. More

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