Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Tom O'Toole

Overview Reviews (81) Inventory (186)

Contact Me

View All Employees

< View All Employees

Tom O'Toole

Refer Me

Tom O'Toole

Lead Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me

4.5

81 Reviews

Overview Reviews (81) Inventory (186)

Dealership Experience

1 yr, 9 mos

Industry Experience

24 yrs, 11 mos

4.5

81 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Tom O'Toole

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

81 Reviews of Tom O'Toole

January 01, 2025

Dealership Rating

Employee Rating

Service was great and issue with vehicle was identified and repaired with in two days. and repaired with in two days. More

by KEVING322

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Bob Fahey

Report | Print

Jan 02, 2025 -

Colonial Chevrolet responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

December 13, 2024

Dealership Rating

Employee Rating

The comfort and trust is the feeling I get when I walk in to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat yo to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat you like family More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Robyn Burst

Report | Print

Dec 14, 2024 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

December 12, 2024

Dealership Rating

Employee Rating

Fast efficient service. Easy online service schedule. Love their shuttle service to your home in or job. Great communication about vehicle status Easy online service schedule. Love their shuttle service to your home in or job. Great communication about vehicle status More

by mtw3867

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Hank Maxner, Robert Webb, Bob Fahey

Report | Print

Dec 13, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

December 11, 2024

Dealership Rating

Employee Rating

Always a great courteous experience. They offer rides and communicate vehicle status during the appointment. They offer rides and communicate vehicle status during the appointment. More

by WILLIAM.CRONIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 11, 2024 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out, William. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

December 03, 2024

Dealership Rating

Employee Rating

They have amazing customer service. They worked quickly and efficiently . Very easy communication. Very grateful They worked quickly and efficiently . Very easy communication. Very grateful More

by peharr10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Dec 03, 2024 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. Tom and our team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

November 18, 2024

Dealership Rating

Employee Rating

The service was prompt, professional and courteous. The shuttle service to and from the dealership was very convenient. The shuttle service to and from the dealership was very convenient. More

by bradley.goodfriend

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 18, 2024 -

Colonial Chevrolet responded

Bradley, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

November 12, 2024

Dealership Rating

Employee Rating

Process of dropping truck off for repair was fast . Everyone is polite and accommodating . Pick up was easy. Everyone is polite and accommodating . Pick up was easy. More

by gallen2568

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robyn Burst

Report | Print

Nov 13, 2024 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

November 07, 2024

Dealership Rating

Employee Rating

Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. services. They always explain the bill and if anything is extra, they will call me. More

by MDAY2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Robyn Burst

Report | Print

Nov 10, 2024 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 05, 2024

Dealership Rating

Employee Rating

l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More

by bill72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Robyn Burst

Report | Print

Nov 06, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

November 01, 2024

Dealership Rating

Employee Rating

Bobby and his team are fantastic ! From the appointment process, reception and follow up. I was kept up to date on the progress of my car. From the appointment process, reception and follow up. I was kept up to date on the progress of my car. More

by SERVICE79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Robyn Burst

Report | Print

Nov 01, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bobby met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

Dealership Inventory (186 Vehicles)

2021 BMW X5 | used

$37,495

2021 BMW X5

used

Manhattan Green Metallic exterior

Automatic

All-wheel Drive

$37,495

View Vehicle Details

View Details

2023 Chevrolet Silverado 1500 | used

$27,995

2023 Chevrolet Silverado 1500

used

Summit White exterior

Automatic

Rear-wheel Drive

$27,995

View Vehicle Details

View Details

2021 Chevrolet Express 2500 | used

$28,995

2021 Chevrolet Express 2500

used

Summit White exterior

Automatic

Rear-wheel Drive

$28,995

View Vehicle Details

View Details

2021 Toyota RAV4 | used

$24,995

2021 Toyota RAV4

used

Ruby Flare Pearl exterior

Automatic

All-wheel Drive

$24,995

View Vehicle Details

View Details

2022 Volkswagen ID.4 | used

$27,718

2022 Volkswagen ID.4

used

Scale Silver exterior

Automatic

All-wheel Drive

$27,718

View Vehicle Details

View Details

2019 Chrysler Pacifica | used

$21,995

2019 Chrysler Pacifica

used

Granite Crystal Clearcoat Metallic exterior

Automatic

Front-wheel Drive

$21,995

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.