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Tom O'Toole
Refer Me
76 Reviews
Dealership Experience
1 yr, 8 mos
Industry Experience
24 yrs, 10 mos
76 Reviews
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76 Reviews of Tom O'Toole
Verified Customer
November 12, 2024
Process of dropping truck off for repair was fast . Everyone is polite and accommodating . Pick up was easy. Everyone is polite and accommodating . Pick up was easy. More
by gallen2568
Other Employees Tagged: Robyn Burst
November 07, 2024
Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. services. They always explain the bill and if anything is extra, they will call me. More
by MDAY2
Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Robyn Burst
November 05, 2024
l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More
by bill72
Other Employees Tagged: Joe Pellegrini, Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Robyn Burst
November 01, 2024
Bobby and his team are fantastic ! From the appointment process, reception and follow up. I was kept up to date on the progress of my car. From the appointment process, reception and follow up. I was kept up to date on the progress of my car. More
by SERVICE79
Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Robyn Burst
October 31, 2024
I called to have two check engine codes and the lower valve body diagnosed. The next morning I received a text saying I needed a new transmission and it would cost 7500. When I called to discuss it with valve body diagnosed. The next morning I received a text saying I needed a new transmission and it would cost 7500. When I called to discuss it with Tom he seemed annoyed by my questioning about cost. Then when I asked about the lower valve body he didn't have a answer and would have to ask the tech. So by the way he was answering they never diagnosed the valve body but still charge full price for half the work. If anyone needs transmission work done go somewhere else that has a transmission specialist. More
by scottyc77
October 21, 2024
Great service as always, on time, courteous and professional. Was updated throughout and was on my way even earlier than expected. professional. Was updated throughout and was on my way even earlier than expected. More
by revsboston
Other Employees Tagged: Robert Webb
October 17, 2024
I was a satisfied customer turned into a very dissatisfied (no longer a) customer. When I (the customer) was accused of being a liar, by the General Manager, I figured that was enough to prompt a dissatisfied (no longer a) customer. When I (the customer) was accused of being a liar, by the General Manager, I figured that was enough to prompt a bad review. If I could give zero “stars”, I would. More
by JPMCWALTER
Other Employees Tagged: John Woodland , Service Manager Bob = zero stars!
October 16, 2024
Great service from the appointment process To the great follow up after the service Would not service anywhere else follow up after the service Would not service anywhere else More
by SERVICE79
Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Robyn Burst
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