Monica Carpenter
Monica Carpenter at Colonial Chevrolet

Monica Carpenter

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
78 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

7 yrs, 3 mos

4.9

78 Reviews

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78 Reviews of Monica Carpenter

June 19, 2026

Dealership Rating
Employee Rating

Excellent service, courteous staff, extremely competent technicians, I was treated like family any time I brought a car in for service, including my dad's Jeep Cherokee. I highly recommend them. More

by astrolou777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Colonial Chevrolet responded

We’re thrilled you felt welcomed by our team and that the work on your Chevrolet Volt and your dad’s Jeep Cherokee met your expectations. Thank you for recommending us. John Woodland General Manager jwoodland@colonialchevrolet.com

June 17, 2026

Dealership Rating
Employee Rating

The service advisors were very good they kept me up to date with what was going on with my vehicle . Also I was able to make a quik appointment to get my vehicle in for service More

by dom66
Recommend Dealer
Yes

Other Employees Tagged: Michael Najdi

Jun 17, 2026

Colonial Chevrolet responded

We’re glad our service advisors kept you informed and that scheduling your Chevrolet was quick and convenient. It’s rewarding to know the process worked smoothly for you. Please reach out if there’s anything else we can assist you with. John Woodland General Manager jwoodland@colonialchevrolet.com

June 13, 2026

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Colonial Chevrolet always takes great care of us, excellent work and great customer service - thank you! More

by bourquebasil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Najdi

Jun 13, 2026

Colonial Chevrolet responded

Thanks for the wonderful feedback. Our team is happy your Chevrolet Tahoe received excellent service and attention. We look forward to assisting with your Tahoe again. John Woodland General Manager jwoodland@colonialchevrolet.com

June 12, 2026

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Great service and repair work to my vehicle. They customer service was beyond excellent and I couldn’t have been more pleased! I can’t recommend Colonial enough 🙂 More

by Frank
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2026

Colonial Chevrolet responded

Delighted to hear our team provided excellent repair work on your Subaru and that our customer care stood out. Your recommendation means a lot to us. We look forward to helping you again. John Woodland General Manager jwoodland@colonialchevrolet.com

June 06, 2026

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Great service. Colonial has been servicing my car for 5 years now. Good price and reliable service. More

by thomas_a_dice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

Colonial Chevrolet responded

We appreciate you choosing us for your Chevrolet S-10 service over the past five years. It’s great to know our pricing and dependable care have earned your trust. We look forward to serving you again soon. John Woodland General Manager jwoodland@colonialchevrolet.com

June 04, 2026

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I didn’t realize until later that I arrived on the wrong day for my appointment. The service department men were very gracious and fit me in and even got me out in time for my doctors appointment. It was More

by kstanitski
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2026

Colonial Chevrolet responded

Thank you for letting us know about your mix-up and for your kind words. We’re glad our team could fit your Chevrolet Trax into the schedule and get you to your appointment on time. We appreciate your understanding and look forward to serving you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 29, 2026

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Traveling from out of state I had a major issue with my car. After contacting a number of dealerships I was referred to Colonial! They were terrific. Got the car into a mechanic with 10 minutes of getting More

by Buzz
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2026

Colonial Chevrolet responded

It’s wonderful to hear we got your Chevrolet Equinox into the bay so quickly and had you back on the road in just a few hours. Coordinating a fast diagnosis and parts delivery was key to keeping your trip on track. Thank you for the five-star rating and safe travels! John Woodland General Manager jwoodland@colonialchevrolet.com

May 01, 2026

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Employee Rating

Colonial Chevy does a great job with body repairs. We've used them multiple times and they always do a fantastic job. Highly recommend them for body shop work. More

by JB_CAMPO
Recommend Dealer
Yes
May 01, 2026

Colonial Chevrolet responded

It’s wonderful to hear that our team delivered fantastic body repairs on your Toyota Prius c. Thank you for trusting us on multiple occasions and for recommending our body shop. John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2026

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Bobbie Web does a spectacular job. Very detailed and works with the Best Service Team in the Notheast More

by SERVICE79
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 19, 2026

Colonial Chevrolet responded

Thank you for the five-star rating and for highlighting our service team’s detailed work on your Nissan Sentra. We’re glad our Northeast service department lived up to its high standards. Please let us know if we can assist you again. John Woodland General Manager jwoodland@colonialchevrolet.com

February 03, 2026

Dealership Rating
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I recently moved from Orchard Park, N Y and was a customer of West Herr Chevrolet for more than 50 years. Colonel Chevrolet, especially Robyn Burst passed all expectations for service. She receiv More

by sandikale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Colonial Chevrolet responded

We’re glad Robyn delivered the warm, knowledgeable care you needed for your Chevrolet Blazer service. It’s an honor that you chose us after more than 50 years with West Herr Chevrolet. Thank you for letting us welcome you to New England.

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