Monica Carpenter
Monica Carpenter at Colonial Chevrolet

Monica Carpenter

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
72 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

7 yrs, 2 mos

4.9

72 Reviews

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72 Reviews of Monica Carpenter

May 29, 2026

Dealership Rating
Employee Rating

Traveling from out of state I had a major issue with my car. After contacting a number of dealerships I was referred to Colonial! They were terrific. Got the car into a mechanic with 10 minutes of getting More

by Buzz
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Colonial Chevrolet responded

It’s wonderful to hear we got your Chevrolet Equinox into the bay so quickly and had you back on the road in just a few hours. Coordinating a fast diagnosis and parts delivery was key to keeping your trip on track. Thank you for the five-star rating and safe travels! John Woodland General Manager jwoodland@colonialchevrolet.com

May 01, 2026

Dealership Rating
Employee Rating

Colonial Chevy does a great job with body repairs. We've used them multiple times and they always do a fantastic job. Highly recommend them for body shop work. More

by JB_CAMPO
Recommend Dealer
Yes
May 01, 2026

Colonial Chevrolet responded

It’s wonderful to hear that our team delivered fantastic body repairs on your Toyota Prius c. Thank you for trusting us on multiple occasions and for recommending our body shop. John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2026

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Bobbie Web does a spectacular job. Very detailed and works with the Best Service Team in the Notheast More

by SERVICE79
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Colonial Chevrolet responded

Thank you for the five-star rating and for highlighting our service team’s detailed work on your Nissan Sentra. We’re glad our Northeast service department lived up to its high standards. Please let us know if we can assist you again. John Woodland General Manager jwoodland@colonialchevrolet.com

February 03, 2026

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I recently moved from Orchard Park, N Y and was a customer of West Herr Chevrolet for more than 50 years. Colonel Chevrolet, especially Robyn Burst passed all expectations for service. She receiv More

by sandikale
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2026

Colonial Chevrolet responded

We’re glad Robyn delivered the warm, knowledgeable care you needed for your Chevrolet Blazer service. It’s an honor that you chose us after more than 50 years with West Herr Chevrolet. Thank you for letting us welcome you to New England.

December 15, 2025

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Colonial Chevrolet in Acton has a fantastic service team. Always friendly, always there to help you. Great follow up before and after service has been completed. They have a Bodyshop too. I would never think More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

November 28, 2025

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Jimmy Keefe very professional and a pleasure to work with, makes buying vehicles from Acton Chevrolet smooth and stress free. More

by dsloan2
Service Price Transparency
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Recommend Dealer
Yes
Nov 28, 2025

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 03, 2025

Dealership Rating
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Robyn and the Service team were great ! From follow up to pick up. They have such A great Service department ! More

by SCARLS250
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Randy Anderson, Robyn Burst

Nov 03, 2025

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

September 26, 2025

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Robyn and the service team are great. They Advised me to replace all four tires They were worn to the wear bars and were Noisy when driving . With winter coming up I knew this was the More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Randy Anderson, Robyn Burst

Sep 26, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

July 17, 2025

Dealership Rating
Employee Rating

My sales person is Kris Wright and he is very good, not sure who Monica is. More

by kfitzgerald3
Recommend Dealer
Yes

Other Employees Tagged: kris wright

Jul 17, 2025

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

July 14, 2025

Dealership Rating
Employee Rating

The bodyshop does amazing work! Everything just came out perfect and Monica and Trevor are very hard-working people that wanna make sure their customers are happy. I wouldn’t trus More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Robyn Burst, Steve Desimone

Jul 14, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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