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Michael Najdi

Overview Reviews (79) Inventory (142)

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Michael Najdi

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.9

79 Reviews

Overview Reviews (79) Inventory (142)

Dealership Experience

1 yr

Industry Experience

12 yrs

Languages Spoken

English

4.9

79 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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79 Reviews of Michael Najdi

September 04, 2026

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Employee Rating

Mike was there right as I drove in and helped me with an Apple Play issue I’ve been having. Took great care of my car and was very helpful showing me how to use my rewards points for a discount! Saved me $ Apple Play issue I’ve been having. Took great care of my car and was very helpful showing me how to use my rewards points for a discount! Saved me $80. 5 star service More

by Steven.C.Bodnar

Service Price Transparency

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Recommend Dealer

Yes

Sep 04, 2026 -

Colonial Chevrolet responded

It’s great to know Michael’s swift help with your Apple Play issue and guidance on redeeming your rewards points saved you $80. Your five-star rating and kind words about the service on your Chevrolet Equinox mean a lot to our service team. John Woodland General Manager jwoodland@colonialchevrolet.com

September 02, 2026

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Mike helped me so much and showed me how my screen didn’t have Apple play. He showed me how to disconnect from it and add it again. He was very helpful. have Apple play. He showed me how to disconnect from it and add it again. He was very helpful. More

by Steven.C.Bodnar

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Sep 02, 2026 -

Colonial Chevrolet responded

Your feedback about Michael’s guidance with reconnecting Apple CarPlay in your Equinox reflects our service team’s commitment to clear communication. Your five-star rating and kind words mean a great deal to our service team. John Woodland General Manager jwoodland@colonialchevrolet.com

August 31, 2026

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Mike is a really good person who knows his job well. His professionalism and taking the time to understand the customers problem is greatly appreciated. His professionalism and taking the time to understand the customers problem is greatly appreciated. More

by Mary

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Sep 01, 2026 -

Colonial Chevrolet responded

Knowing that you appreciated Michael’s professionalism and efforts to grasp your Chevrolet Trax’s needs means a lot to our service department. Thank you for entrusting us with your vehicle. John Woodland General Manager jwoodland@colonialchevrolet.com

August 31, 2026

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Employee Rating

I needed a warranty part replaced it was back ordered Mike stayed in touch with me and got the work done asap after it arrived. Mike stayed in touch with me and got the work done asap after it arrived. More

by amagat29

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Matthew Kronk, Bob Fahey

Aug 31, 2026 -

Colonial Chevrolet responded

Your note about Michael keeping you informed while the warranty part was on back order highlights how we aim to make the service process seamless. Our team is pleased we could complete the work promptly once the part arrived. Thank you for your five-star rating, and we appreciate you trusting us with your Chevrolet Equinox EV. John Woodland General Manager jwoodland@colonialchevrolet.com

August 28, 2026

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Employee Rating

People are really helpful, Mike in service was the best. He was professional, knowledgeable and really a good customer person. He was professional, knowledgeable and really a good customer person. More

by Mary

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Recommend Dealer

Yes

Aug 28, 2026 -

Colonial Chevrolet responded

Knowing that Michael’s expertise and approachable style made your service visit on your Chevrolet Trax so positive is rewarding. Your praise means a great deal to our service department. John Woodland General Manager jwoodland@colonialchevrolet.com

August 27, 2026

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Great service, fair prices, always a good experience. I even brought my wife's dodge to their shop instead of staying at hers which is right across the street. I even brought my wife's dodge to their shop instead of staying at hers which is right across the street. More

by Worcel

Service Price Transparency

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Recommend Dealer

Yes

Aug 27, 2026 -

Colonial Chevrolet responded

Hearing that you find our service dependable and our prices fair means a lot to our team. We’re honored you trusted us with your Dodge Durango, even selecting us over the shop across the street. Thank you for the five-star rating and for making us your go-to service provider. John Woodland General Manager jwoodland@colonialchevrolet.com

August 26, 2026

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I did state inspection at Colonial Chevrolet. The staff was helpful, and the process was quick. They had nice waiting room and comfortable sofas. I will come back next time if possible. The staff was helpful, and the process was quick. They had nice waiting room and comfortable sofas. I will come back next time if possible. More

by Hao

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Recommend Dealer

Yes

Aug 27, 2026 -

Colonial Chevrolet responded

Knowing that our comfortable waiting area and the helpful support from our service team made your state inspection quick and easy is rewarding. We’re glad the inspection on your Scion tC went smoothly and hope to see you again. John Woodland General Manager jwoodland@colonialchevrolet.com

August 22, 2026

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I came in to have my '13 Silverado serviced and Matt Kronk in Sales showed me a low miles '24 Blazer that fit my current needs. This is the third vehicle I purchased from Colonial, their previously owne Kronk in Sales showed me a low miles '24 Blazer that fit my current needs. This is the third vehicle I purchased from Colonial, their previously owned cars have been excellent choices. I have found the Sales Dept to be low pressure and Service Dept willing to fix any issues, even provide shuttle service. I also ordered a roof rack that Erik H helped me pick out and order. More

by DAVEHPG

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Michael Stewart, Matthew Kronk, Bob Fahey, Erik Hrinishin, Joseph Baker

Aug 22, 2026 -

Colonial Chevrolet responded

Knowing the service on your Silverado met your expectations and that Matthew found a Blazer matching your needs is rewarding. We’re pleased our service department could provide low-pressure support, including shuttle service, and that Erik helped you pick out the perfect roof rack. Your continued trust in our pre-owned selection means a great deal to us. John Woodland General Manager jwoodland@colonialchevrolet.com

August 19, 2026

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Responsive and detailed regarding services for our tahoe, flexible with scheduling and pick up and very pleasant and helpful staff. flexible with scheduling and pick up and very pleasant and helpful staff. More

by Giovinomaria

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Monica Carpenter, Robert Thayer

Aug 20, 2026 -

Colonial Chevrolet responded

Knowing that our flexible scheduling and pickup arrangements made the process seamless is rewarding to our team. Our service team enjoyed providing responsive, detailed care for your Tahoe. Your kind words about our pleasant, helpful staff mean a lot to our team. John Woodland General Manager jwoodland@colonialchevrolet.com

August 16, 2026

Dealership Rating

Employee Rating

My appt. Was at 7. Doors didn't open until 7.Then I was told that they would start when the tech checked in. Otherwise things went great. Was at 7. Doors didn't open until 7.Then I was told that they would start when the tech checked in. Otherwise things went great. More

by j.rezuke

Service Price Transparency

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Recommend Dealer

Yes

Aug 16, 2026 -

Colonial Chevrolet responded

Thank you for sharing your experience with us! We truly appreciate your feedback. John Woodland General Manager jwoodland@colonialchevrolet.com

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