I had a bad experience purchasing a car last year but
thought I would try the service. It was fine, but I didn't get my 100 point inspection because "the shop leader did the inspection and he won't fill
thought I would try the service. It was fine, but I didn't get my 100 point inspection because "the shop leader did the inspection and he won't fill out the form". It's great that they did it, but this is the reason I go to the dealer. I'll have to think where I should go for my next service.
More
by Mrf
Service Price Transparency
Sep 18, 2026 -
Colonial Chevrolet responded
Sorry you did not have a 5 star experience at our dealership on your last visit here. Please call me directly I would like an opportunity to try and make this right
Bob Fahey
Service Director
rfahey@colonialchevrolet.com
978-263-1000 hit 2 for service at the prompt
After lasting nearly 12 years (amazingly), the 12-volt
battery that runs the low-voltage controls and systems in my Chevy Volt had finally reached end of life. The service department installed a new batte
battery that runs the low-voltage controls and systems in my Chevy Volt had finally reached end of life. The service department installed a new battery within a couple hours after I dropped off the car, along with a new cabin air filter and new wiper blades. Excellent communication, and all systems ready for the coming winter!
More
by ROBCOMER
Service Price Transparency
Sep 15, 2026 -
Colonial Chevrolet responded
Knowing that the battery replacement, cabin air filter, and wiper blade installation met your expectations means a lot to our service team. We’re pleased we could complete those tasks in just a couple of hours and keep your Chevrolet Volt ready for winter.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
The service we received was top notch.
The communication was great and the speed of repair excellent.
The communication was great and the speed of repair excellent.
More
by tpassus
Service Price Transparency
Sep 15, 2026 -
Colonial Chevrolet responded
Knowing that our communication hit the mark and repairs were completed quickly on your Equinox means a lot to our team. Thank you for the five-star rating.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Processed on time.
They found my record right away. I wanted new batteries in key fobs. And I'd had cabin air filter replaced last visit. I waited while all pts inspect
They found my record right away. I wanted new batteries in key fobs. And I'd had cabin air filter replaced last visit. I waited while all pts inspection and tire rotation service were completed. Got suggestion for time of next visit: miles/# of months. Answered my questions. Waiting area, show room, service area all clean and inviting. 😊 thx
More
by KLANG38
Service Price Transparency
Sep 14, 2026 -
Colonial Chevrolet responded
Knowing our on-time processing, quick record retrieval, and thorough inspection and tire rotation on your Chevrolet Blazer EV met your expectations is rewarding. We’re glad our team could install new key fob batteries and provide clear guidance on scheduling your next visit. Hearing that you found our waiting area, showroom, and service area clean and inviting means a lot to us.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
The service team, with Mike leading the project, managed
a huge repair, kept me informed, provided me a loaner cars, and worked with the warranty company hoops! Went as smooth and professional as I could ev
a huge repair, kept me informed, provided me a loaner cars, and worked with the warranty company hoops! Went as smooth and professional as I could ever imagine!
More
by Rebecca
Service Price Transparency
Sep 09, 2026 -
Colonial Chevrolet responded
Our service team was pleased to manage the complex repair on your Chevrolet Traverse. Michael was glad to ensure you stayed informed and to provide a loaner vehicle while we navigated the warranty process. Knowing the experience felt seamless and expertly handled means a lot to us.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Hands down the best place to take your Chevy Silverado.
Always on time, reliable, quality of work is outstanding and great people.
Always on time, reliable, quality of work is outstanding and great people.
More
by fioreralph15
Service Price Transparency
Sep 08, 2026 -
Colonial Chevrolet responded
Knowing you consider our service department the best place for your Silverado means a great deal to our team. We’re pleased we could complete the maintenance on your Chevrolet 1500 promptly, deliver outstanding workmanship, and provide friendly service.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Smooth experience.
They were accommodating to my appointment changes. Very professional and upfront about the costs.
They were accommodating to my appointment changes. Very professional and upfront about the costs.
More
by Deepak
Service Price Transparency
Sep 07, 2026 -
Colonial Chevrolet responded
Knowing that the service for your Chevrolet Bolt EV felt smooth means a lot to our service team. We’re pleased we could accommodate your appointment changes and provide transparent cost estimates.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Mike was there right as I drove in and helped me with an
Apple Play issue I’ve been having. Took great care of my car and was very helpful showing me how to use my rewards points for a discount! Saved me $
Apple Play issue I’ve been having. Took great care of my car and was very helpful showing me how to use my rewards points for a discount! Saved me $80. 5 star service
More
by Steven.C.Bodnar
Service Price Transparency
Sep 04, 2026 -
Colonial Chevrolet responded
It’s great to know Michael’s swift help with your Apple Play issue and guidance on redeeming your rewards points saved you $80. Your five-star rating and kind words about the service on your Chevrolet Equinox mean a lot to our service team.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Mike helped me so much and showed me how my screen didn’t
have Apple play. He showed me how to disconnect from it and add it again. He was very helpful.
have Apple play. He showed me how to disconnect from it and add it again. He was very helpful.
More
by Steven.C.Bodnar
Service Price Transparency
Sep 02, 2026 -
Colonial Chevrolet responded
Your feedback about Michael’s guidance with reconnecting Apple CarPlay in your Equinox reflects our service team’s commitment to clear communication. Your five-star rating and kind words mean a great deal to our service team.
John Woodland
General Manager
jwoodland@colonialchevrolet.com
Mike is a really good person who knows his job well.
His professionalism and taking the time to understand the customers problem is greatly appreciated.
His professionalism and taking the time to understand the customers problem is greatly appreciated.
More
by Mary
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
Colonial Chevrolet responded
Knowing that you appreciated Michael’s professionalism and efforts to grasp your Chevrolet Trax’s needs means a lot to our service department. Thank you for entrusting us with your vehicle.
John Woodland
General Manager
jwoodland@colonialchevrolet.com