Michael Najdi
Michael Najdi at Colonial Chevrolet

Michael Najdi | Page 2

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
5.0
96 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

5.0

96 Reviews

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96 Reviews of Michael Najdi

September 17, 2026

Dealership Rating
Employee Rating

I had a bad experience purchasing a car last year but thought I would try the service. It was fine, but I didn't get my 100 point inspection because "the shop leader did the inspection and he won't fill More

by Mrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 18, 2026

Colonial Chevrolet responded

Sorry you did not have a 5 star experience at our dealership on your last visit here. Please call me directly I would like an opportunity to try and make this right Bob Fahey Service Director rfahey@colonialchevrolet.com 978-263-1000 hit 2 for service at the prompt

September 15, 2026

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Employee Rating

After lasting nearly 12 years (amazingly), the 12-volt battery that runs the low-voltage controls and systems in my Chevy Volt had finally reached end of life. The service department installed a new batte More

by ROBCOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Colonial Chevrolet responded

Knowing that the battery replacement, cabin air filter, and wiper blade installation met your expectations means a lot to our service team. We’re pleased we could complete those tasks in just a couple of hours and keep your Chevrolet Volt ready for winter. John Woodland General Manager jwoodland@colonialchevrolet.com

September 15, 2026

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The service we received was top notch. The communication was great and the speed of repair excellent. More

by tpassus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Colonial Chevrolet responded

Knowing that our communication hit the mark and repairs were completed quickly on your Equinox means a lot to our team. Thank you for the five-star rating. John Woodland General Manager jwoodland@colonialchevrolet.com

September 14, 2026

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Processed on time. They found my record right away. I wanted new batteries in key fobs. And I'd had cabin air filter replaced last visit. I waited while all pts inspect More

by KLANG38
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Webb

Sep 14, 2026

Colonial Chevrolet responded

Knowing our on-time processing, quick record retrieval, and thorough inspection and tire rotation on your Chevrolet Blazer EV met your expectations is rewarding. We’re glad our team could install new key fob batteries and provide clear guidance on scheduling your next visit. Hearing that you found our waiting area, showroom, and service area clean and inviting means a lot to us. John Woodland General Manager jwoodland@colonialchevrolet.com

September 09, 2026

Dealership Rating
Employee Rating

The service team, with Mike leading the project, managed a huge repair, kept me informed, provided me a loaner cars, and worked with the warranty company hoops! Went as smooth and professional as I could ev More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

Colonial Chevrolet responded

Our service team was pleased to manage the complex repair on your Chevrolet Traverse. Michael was glad to ensure you stayed informed and to provide a loaner vehicle while we navigated the warranty process. Knowing the experience felt seamless and expertly handled means a lot to us. John Woodland General Manager jwoodland@colonialchevrolet.com

September 08, 2026

Dealership Rating
Employee Rating

Hands down the best place to take your Chevy Silverado. Always on time, reliable, quality of work is outstanding and great people. More

by fioreralph15
Service Price Transparency
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Recommend Dealer
Yes
Sep 08, 2026

Colonial Chevrolet responded

Knowing you consider our service department the best place for your Silverado means a great deal to our team. We’re pleased we could complete the maintenance on your Chevrolet 1500 promptly, deliver outstanding workmanship, and provide friendly service. John Woodland General Manager jwoodland@colonialchevrolet.com

September 07, 2026

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Smooth experience. They were accommodating to my appointment changes. Very professional and upfront about the costs. More

by Deepak
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 07, 2026

Colonial Chevrolet responded

Knowing that the service for your Chevrolet Bolt EV felt smooth means a lot to our service team. We’re pleased we could accommodate your appointment changes and provide transparent cost estimates. John Woodland General Manager jwoodland@colonialchevrolet.com

September 04, 2026

Dealership Rating
Employee Rating

Mike was there right as I drove in and helped me with an Apple Play issue I’ve been having. Took great care of my car and was very helpful showing me how to use my rewards points for a discount! Saved me $ More

by Steven.C.Bodnar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Colonial Chevrolet responded

It’s great to know Michael’s swift help with your Apple Play issue and guidance on redeeming your rewards points saved you $80. Your five-star rating and kind words about the service on your Chevrolet Equinox mean a lot to our service team. John Woodland General Manager jwoodland@colonialchevrolet.com

September 02, 2026

Dealership Rating
Employee Rating

Mike helped me so much and showed me how my screen didn’t have Apple play. He showed me how to disconnect from it and add it again. He was very helpful. More

by Steven.C.Bodnar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Colonial Chevrolet responded

Your feedback about Michael’s guidance with reconnecting Apple CarPlay in your Equinox reflects our service team’s commitment to clear communication. Your five-star rating and kind words mean a great deal to our service team. John Woodland General Manager jwoodland@colonialchevrolet.com

August 31, 2026

Dealership Rating
Employee Rating

Mike is a really good person who knows his job well. His professionalism and taking the time to understand the customers problem is greatly appreciated. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Colonial Chevrolet responded

Knowing that you appreciated Michael’s professionalism and efforts to grasp your Chevrolet Trax’s needs means a lot to our service department. Thank you for entrusting us with your vehicle. John Woodland General Manager jwoodland@colonialchevrolet.com

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